Auto Recalls for Consumers

CHEVROLET TRAVERSE - 2013 CHEVROLET TRAVERSE Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 50 complaints filed for the 2013 CHEVROLET TRAVERSE

Below is a list of complaints & problems filed against the 2013 CHEVROLET TRAVERSE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 CHEVROLET TRAVERSE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (5) Engine And Engine Cooling (1) Power Train (8) Steering (7) Unknown Or Other (6)
Electrical System (9) Equipment (1) Seat Belts (2) Structure (1) Vehicle Speed Control (5)
Electronic Stability Control (14) Exterior Lighting (1) Seats (1) Suspension (1) Visibility Wiper (1)
Engine (5) Fuel Propulsion System (8) Service Brakes (1) Tires (1) Wheels (1)

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ComplaintDescription

VISIBILITY/WIPER

10/30/2017 - ROANOKE, TX
I WAS DRIVING ON THE HIGHWAY WHEN I HEARD WHAT SOUNDED LIKE AN EXPLOSION AND IT TURNS OUT MY SUNROOF EXPLODED. IT SHATTERED INTO HUNDREDS OF LITTLE PIECES BUT LUCKILY IT DID NOT FALL THROUGH.

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FUEL/PROPULSION SYSTEM

10/1/2017 - VICTORVILLE, CA
ENGINE/DRIVETRAIN > ENGINE POWER REDUCED AT 70 MPH MILTSTIPEK 01:12 PM 09-05-2017 I WANT TO REPORT A VERY DANGEROUS AND SAFETY HAZARD THAT WE RECENTLY EXPERIENCED WITH OUR 2013 LTZ TRAVERSE. ON JULY 23,2017 MY WIFE AND I WERE DRIVING ON INTERSTATE 80. DRIVING IN THE MIDDLE LANE GOING 70 MPH. ALL OF THE SUDDEN BELLS WERE RINGING AND DASHBOARD ALERTS LIT UP. (TRACTION CONTROL OFF, SERVICE STABILITRAK,ENGINE POWER REDUCED) OUR SPEED WENT FROM 70 MPH TO 10 MPH IN SECONDS. THE TRAFFIC BEHIND US WERE SWERVING ALL AROUND US TO AVOID A SERIOUS ACCIDENT. WE WERE LUCKY NO ONE WAS KILLED. WE WERE FINALLY ABLE TO GET OFF THE ROAD INTO A TRUCK WEIGH STATION. OUR TRAVERSE WAS TOWED TO THE NEAREST CHEVY DEALER IN FRANKFORT,IL. LOW AND BEHOLD THERE WASN'T ANYTHING WRONG WITH THE TRACTION CONTROL OR THE STABILITRAK. WE WERE TOLD THAT THE CODES WERE FOR THE HIGH PRESSURE FUEL PUMP AND SENSOR. THE ECM SHOULD NOT HAVE THESE THREE PROBLEMS ROUTED TOGETHER. THERE SHOULD BE SOME SORT OF ALERT FOR THE HIGH PRESSURE FUEL PUMP BEFORE IT IT A PROBLEM AND THE ENGINE SPEED DROPPED. THE ECM SHOULD BE REPROGRAMMED SO THAT IT DOES NOT DROP THE SPEED DOWN THAT FAST. PLEASE GET THIS FIXED BEFORE THERE ARE MAJOR FATALITIES! GM YOU HAVE BEEN WARNED! (THIS IS ANOTHER PERSON WITH COUNTLESS OTHERS WITH THIS EXPERIENCE - FIX IT OR YOU WILL HAVE THEIR BLOOD ON YOUR HANDS) DO THE HONORABLE THING PLEASE!

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UNKNOWN OR OTHER

10/1/2017 - VICTORVILLE, CA
ENGINE/DRIVETRAIN > ENGINE POWER REDUCED AT 70 MPH MILTSTIPEK 01:12 PM 09-05-2017 I WANT TO REPORT A VERY DANGEROUS AND SAFETY HAZARD THAT WE RECENTLY EXPERIENCED WITH OUR 2013 LTZ TRAVERSE. ON JULY 23,2017 MY WIFE AND I WERE DRIVING ON INTERSTATE 80. DRIVING IN THE MIDDLE LANE GOING 70 MPH. ALL OF THE SUDDEN BELLS WERE RINGING AND DASHBOARD ALERTS LIT UP. (TRACTION CONTROL OFF, SERVICE STABILITRAK,ENGINE POWER REDUCED) OUR SPEED WENT FROM 70 MPH TO 10 MPH IN SECONDS. THE TRAFFIC BEHIND US WERE SWERVING ALL AROUND US TO AVOID A SERIOUS ACCIDENT. WE WERE LUCKY NO ONE WAS KILLED. WE WERE FINALLY ABLE TO GET OFF THE ROAD INTO A TRUCK WEIGH STATION. OUR TRAVERSE WAS TOWED TO THE NEAREST CHEVY DEALER IN FRANKFORT,IL. LOW AND BEHOLD THERE WASN'T ANYTHING WRONG WITH THE TRACTION CONTROL OR THE STABILITRAK. WE WERE TOLD THAT THE CODES WERE FOR THE HIGH PRESSURE FUEL PUMP AND SENSOR. THE ECM SHOULD NOT HAVE THESE THREE PROBLEMS ROUTED TOGETHER. THERE SHOULD BE SOME SORT OF ALERT FOR THE HIGH PRESSURE FUEL PUMP BEFORE IT IT A PROBLEM AND THE ENGINE SPEED DROPPED. THE ECM SHOULD BE REPROGRAMMED SO THAT IT DOES NOT DROP THE SPEED DOWN THAT FAST. PLEASE GET THIS FIXED BEFORE THERE ARE MAJOR FATALITIES! GM YOU HAVE BEEN WARNED! (THIS IS ANOTHER PERSON WITH COUNTLESS OTHERS WITH THIS EXPERIENCE - FIX IT OR YOU WILL HAVE THEIR BLOOD ON YOUR HANDS) DO THE HONORABLE THING PLEASE!

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FUEL/PROPULSION SYSTEM

9/30/2017 - VICTORVILLE, CA
WHILE DRIVING ON FREEWAY TRACTION CONTROL OFF LIGHT CAME ON THE ENGINE SPEED REDUCED CAME ON AND CAR IMMEDIATELY WENT FROM 60 MPH TO 15-20 CAUSING ME TO SPIN OUT AND LOSE CONTROL ON FREEWAY AND EVENTUALLY SLAMMED INTO SIDE OF ROAD, (MANAGED TO DRIVE HOME GOING ABOUT 15 MPH AT 1:00 IN THE MORNING)BENDING MY AXLE AND THE NEXT DAY ON THE NEWS IT WAS REPORTED CARS WITH ONSTAR WERE HACKED. NEXT MORNING NO LIGHT WAS ON IN THE CAR AND ABLE TO DRIVE WITH BENT AXLE. REPAIRS COMPLETED AND MY INSURANCE RATES WERE INCREASED. ONE YEAR LATER LIGHT CAME ON AGAIN TRACTION CONTROL OFF THEN ENGINE SPEED REDUCED AND CAR WENT FROM 40 TO 15 (LUCKILY I JUST GOT OFF FREEWAY GOING TO WORK) ON SURFACE STREET AND MANAGED TO MAKE IT TO WORK. CALLED CHEVROLET DEALER AND WAS TOLD MANY DIFFERENT THINGS. WAS TOLD THAT PARTICULAR LIGHT COMES ON WHEN ANYTHING GOES WRONG WITH THE CAR TO PREVENT FURTHER DAMAGE TO "THE CAR" BUT PUT LIVES AT RISK. CHECKED THE CHEVROLET FORUM AND THIS HAPPENS QUITE OFTEN AND PEOPLE SAY GET RID OF IT AS SOON AS POSSIBLE AND DON'T USE IT AS A FAMILY CAR BECAUSE IT CAN STALL ON THE HIGHWAY. THIS FEATURE SHOULD BE REMOVED FROM ALL VEHICLES. I WAS TOLD THERE WAS A PRIVATE RECALL ON THE 2011 EQUINOX THROTTLE BODY, SHAME ON CHEVROLET, SHAME ON ONSTAR!

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UNKNOWN OR OTHER

9/30/2017 - VICTORVILLE, CA
WHILE DRIVING ON FREEWAY TRACTION CONTROL OFF LIGHT CAME ON THE ENGINE SPEED REDUCED CAME ON AND CAR IMMEDIATELY WENT FROM 60 MPH TO 15-20 CAUSING ME TO SPIN OUT AND LOSE CONTROL ON FREEWAY AND EVENTUALLY SLAMMED INTO SIDE OF ROAD, (MANAGED TO DRIVE HOME GOING ABOUT 15 MPH AT 1:00 IN THE MORNING)BENDING MY AXLE AND THE NEXT DAY ON THE NEWS IT WAS REPORTED CARS WITH ONSTAR WERE HACKED. NEXT MORNING NO LIGHT WAS ON IN THE CAR AND ABLE TO DRIVE WITH BENT AXLE. REPAIRS COMPLETED AND MY INSURANCE RATES WERE INCREASED. ONE YEAR LATER LIGHT CAME ON AGAIN TRACTION CONTROL OFF THEN ENGINE SPEED REDUCED AND CAR WENT FROM 40 TO 15 (LUCKILY I JUST GOT OFF FREEWAY GOING TO WORK) ON SURFACE STREET AND MANAGED TO MAKE IT TO WORK. CALLED CHEVROLET DEALER AND WAS TOLD MANY DIFFERENT THINGS. WAS TOLD THAT PARTICULAR LIGHT COMES ON WHEN ANYTHING GOES WRONG WITH THE CAR TO PREVENT FURTHER DAMAGE TO "THE CAR" BUT PUT LIVES AT RISK. CHECKED THE CHEVROLET FORUM AND THIS HAPPENS QUITE OFTEN AND PEOPLE SAY GET RID OF IT AS SOON AS POSSIBLE AND DON'T USE IT AS A FAMILY CAR BECAUSE IT CAN STALL ON THE HIGHWAY. THIS FEATURE SHOULD BE REMOVED FROM ALL VEHICLES. I WAS TOLD THERE WAS A PRIVATE RECALL ON THE 2011 EQUINOX THROTTLE BODY, SHAME ON CHEVROLET, SHAME ON ONSTAR!

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ELECTRONIC STABILITY CONTROL

9/30/2017 - VICTORVILLE, CA
WHILE DRIVING ON FREEWAY TRACTION CONTROL OFF LIGHT CAME ON THE ENGINE SPEED REDUCED CAME ON AND CAR IMMEDIATELY WENT FROM 60 MPH TO 15-20 CAUSING ME TO SPIN OUT AND LOSE CONTROL ON FREEWAY AND EVENTUALLY SLAMMED INTO SIDE OF ROAD, (MANAGED TO DRIVE HOME GOING ABOUT 15 MPH AT 1:00 IN THE MORNING)BENDING MY AXLE AND THE NEXT DAY ON THE NEWS IT WAS REPORTED CARS WITH ONSTAR WERE HACKED. NEXT MORNING NO LIGHT WAS ON IN THE CAR AND ABLE TO DRIVE WITH BENT AXLE. REPAIRS COMPLETED AND MY INSURANCE RATES WERE INCREASED. ONE YEAR LATER LIGHT CAME ON AGAIN TRACTION CONTROL OFF THEN ENGINE SPEED REDUCED AND CAR WENT FROM 40 TO 15 (LUCKILY I JUST GOT OFF FREEWAY GOING TO WORK) ON SURFACE STREET AND MANAGED TO MAKE IT TO WORK. CALLED CHEVROLET DEALER AND WAS TOLD MANY DIFFERENT THINGS. WAS TOLD THAT PARTICULAR LIGHT COMES ON WHEN ANYTHING GOES WRONG WITH THE CAR TO PREVENT FURTHER DAMAGE TO "THE CAR" BUT PUT LIVES AT RISK. CHECKED THE CHEVROLET FORUM AND THIS HAPPENS QUITE OFTEN AND PEOPLE SAY GET RID OF IT AS SOON AS POSSIBLE AND DON'T USE IT AS A FAMILY CAR BECAUSE IT CAN STALL ON THE HIGHWAY. THIS FEATURE SHOULD BE REMOVED FROM ALL VEHICLES. I WAS TOLD THERE WAS A PRIVATE RECALL ON THE 2011 EQUINOX THROTTLE BODY, SHAME ON CHEVROLET, SHAME ON ONSTAR!

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AIR BAGS

9/18/2017 - MANSFIELD, OH
SERVICE AIR BAG LIGHT ILLUMINATED ABOUT 9 MONTHS AGO. THE ISSUE WAS REPORTED BY DEALER AS WIRE HARNESS UNDER THE DRIVER SIDE THAT WAS REPLACED AND WELDED. NOW SAME ISSUE AFTER 9 MONTHS AGAIN (SEPTEMBER 2017) SERVICE LIGHT COME ON AGAIN AND DEALER TOLD ME IS THE SAME ISSUE BUT NOW IS UNDER THE PASSENGER SIDE. MY VEHICLE IS CURRENTLY UNDER 71K MILES. REALLY CONCERN I HAD THESE TWO EVENTS. SOMETHING IS WRONG WITH THE SEAT WIRE HARNESS CREATING THE SAME FAILURE MODE. WHAT IS WRONG WITH THE WIRE HARNESS? BOTH ISSUES WERE NOT COVERED BY GM. THEY STATED THAT ONLY IS COVERED UNDER BUMPER TO BUMPER LIMITED TO 36K MILES. I ISSUED A CONCERN WITH GM AND GAVE ME THIS NUMBER TO RECORD THIS CONCERN 8-3308753301 HOWEVER THE SOLUTION IS THAT I NEED TO TAKE CARE SINCE IS OUT OF WARRANTY.

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ELECTRONIC STABILITY CONTROL

9/12/2017 - MANTECA, CA
SERVICE STABILITRAC, TRACTION CONTROL OFF, ENGINE POWER IS REDUCED, SERVICE TRACTION CONTROL. THE VEHICLE WILL NOT DRIVER MORE THAN 30 MILES PER HOUR. DEALER AND OTHER SERVICE SHOPS HAVE NOT BEEN ABLE TO FIND ANY CODES. IF YOU TURN THE VEHICLE OFF AND BACK ON IT WILL WORK FINE AND IT CAN BE WEEKS OR EVEN MONTHS BEFORE IT HAPPENS AGAIN. IN SEARCHING THE INTERNET THERE ARE MANY REPORTS OF THE SAME ISSUE IN DIFFERENT BLOGS, THIS IS A SAFETY CONCERN AS YOU CAN LOSE POWER WHEN DRIVING IN A HIGHWAY AT 70 MPH. SEE THIS YOUTUBE VIDEO WHICH SHOWS THE ISSUE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=HBVAOIIXNXY

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FUEL/PROPULSION SYSTEM

9/12/2017 - MANTECA, CA
SERVICE STABILITRAC, TRACTION CONTROL OFF, ENGINE POWER IS REDUCED, SERVICE TRACTION CONTROL. THE VEHICLE WILL NOT DRIVER MORE THAN 30 MILES PER HOUR. DEALER AND OTHER SERVICE SHOPS HAVE NOT BEEN ABLE TO FIND ANY CODES. IF YOU TURN THE VEHICLE OFF AND BACK ON IT WILL WORK FINE AND IT CAN BE WEEKS OR EVEN MONTHS BEFORE IT HAPPENS AGAIN. IN SEARCHING THE INTERNET THERE ARE MANY REPORTS OF THE SAME ISSUE IN DIFFERENT BLOGS, THIS IS A SAFETY CONCERN AS YOU CAN LOSE POWER WHEN DRIVING IN A HIGHWAY AT 70 MPH. SEE THIS YOUTUBE VIDEO WHICH SHOWS THE ISSUE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=HBVAOIIXNXY

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SEATS

8/19/2017 - GREENWOOD, AR
DRIVER'S SIDE SEAT CONTROL PANEL IS GOOD; HOWEVER, THE LIGHT WEIGHT PLASTIC FRAMING IT SNAPS INTO IS BROKEN IN A COUPLE OF PLACES. I HAVE TRIED TO GLUE THE BROKEN PLASTIC PIECES SO THAT THE CONTROL PANEL WILL SNAP BACK INTO IT. WE ARE SENIOR CITIZENS AND ARE NOT OVER WEIGHT AND CAN NOT IMAGINE WHAT COULD HAVE CAUSED IT. NOT THAT IT MATTERS, WEE HAVE 55,651 MILES ON THE VEHICLE AND WE PURCHASED IT NEW FROM A DEALER. WE PAID CASH FOR THE TRAVERSE AS WE ARE LIFE LONG GM CUSTOMERS AND BELIEVE IN THE PRODUCT. WE ARE NOT LESS A BELIEVER NOW BUT I AM CONCERNED AS THIS IS A SAFETY ISSUE IN THAT WHEN THE PANEL HANGS OUTSIDE OF THE SEAT, PANT LEGS, PURSE STRAPS, ETC. DO CATCH ON IT AND AT OUR AGE THIS NEEDS TO BE FIXED BEFORE ONE OF US GETS HURT, NOT TO MENTION THE BAD APPEARANCE OF THIS BEAUTIFUL PRODUCT. PLEASE LET US KNOW THE ALTERNATIVES AND HAVE A GREAT DAY. THE PROBLEM WAS FIRST NOTICED ABOUT EIGHT MONTHS AGO BUT WE HAVE TRIED TO SUPER GLUE THE FRAME BACK IN PLACE SINCE THAT TIME.

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