Auto Recalls for Consumers

FORD F-150 - 2013 FORD F-150 Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 219 complaints filed for the 2013 FORD F-150

Below is a list of complaints & problems filed against the 2013 FORD F-150. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 FORD F-150, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (2) Equipment Adaptive (1) Seat Belts (2) Structure (5) Vehicle Speed Control (50)
Electrical System (19) Exterior Lighting (3) Service Brakes (9) Suspension (6) Visibility (3)
Electronic Stability Control (1) Fuel Propulsion System (11) Service Brakes Hydraulic (1) Tires (2) Visibility Wiper (6)
Engine (133) Fuel System Gasoline (16) Steering (13) Unknown Or Other (7) Wheels (5)
Engine And Engine Cooling (6) Power Train (47)

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ComplaintDescription

VISIBILITY/WIPER

10/17/2014 - MARION, AR
WHILE DRIVING TO WORK ON THIS MORNING AT ABOUT 60MPH I HEARD A LOUD "BOOM" SOUND AND MOMENTS LATER PULLED BACK THE SUNROOF COVER TO DISCOVER MY SUNROOF HAD SHATTERED. THE GLASS PANEL HAD A HOLE IN THE CENTER AND ALL REMAINING GLASS WAS CRACKED. FORTUNATELY, THE VISOR WAS CLOSED OR I WOULD HAVE BEEN SHOWERED WITH GLASS SHARDS. THE REMAINING GLASS WAS PROTRUDING UPWARD AS IF IT EXPLODED OUTWARDLY. THERE WERE NO VEHICLES NEAR ME TO THROW A ROCK NOR WAS I DRIVING UNDER AN OVERPASS OR BRIDGE. I TOOK THE TRUCK TO FORD OF WEST MEMPHIS AND DESCRIBED WHAT HAPPENED. THE SERVICE MAN SAID HE WOULD SUBMIT THE REPAIR TO FORD FOR APPROVAL TO REPAIR UNDER WARRANTY SINCE THERE WAS NO IMPACT THAT CAUSED THE BREAKAGE. FORD CUSTOMER SERVICE DENIED MY WARRANTY CLAIM SO I HAD TO GET IT REPAIRED UNDER MY INSURANCE AND PAY THE DIFFERENCE. $1009.68 AND FOUR DAYS LATER I HAVE MY TRUCK BACK. I INSPECTED THE REMOVED GLASS WITH THE DEALER PERSONNEL AND IT IS CLEAR THAT THERE IS A CRACK AT THE FRONT CENTER EDGE OF THE GLASS FROM WHICH ALL OTHER CRACKS PROPAGATED OUT FROM IN A FAN PATTERN. THERE IS NO SIGN OF IMPACT IN THIS AREA AND ITS EVEN PROTECTED WITH THE RUBBER SEAL SUCH THAT IT WOULD BE VERY UNLIKELY THAT ANYTHING COULD IMPACT THE GLASS THERE. I AM GOING TO WRITE A LETTER TO FORD TO DEMAND THEY PAY FOR THIS REPAIR.

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ENGINE

10/10/2014 - WEST OLIVE, MI
TL-THE CONTACT OWNS A 2013 FORD-150. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THERE A COMPLETE LOSS OF ENGINE POWER FOR TWENTY SECONDS WHEN ATTEMPTING TO PASS ANOTHER VEHICLE. THE FAILURE RECURRED SEVEN TIMES ONLY WHEN DRIVING IN RAINY CONDITIONS OR EXTREMELY HUMID WEATHER TEMPERATURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES. THE REPAIRS PERFORMED AT DIFFERENT TIMES CONSISTED OF THE REPLACEMENT OF SIX SPARK PLUGS, CONVERTER ASSEMBLY AND RELATED NUTS. THE PCM WAS ALSO UPDATED. THE FAILURE RECURRED WHEN DRIVING IN RAINY WEATHER CONDITIONS AFTER THE REPAIR. THE VEHICLE HAD NOT BEEN SERVICED FOR MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 11,132. JS

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VEHICLE SPEED CONTROL

9/29/2014 - OAKFIELD, NY
THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO ACCELERATE FROM A STOP, THE VEHICLE RAPIDLY ACCELERATED AS THE RPMS INCREASED TO 4000. THE CONTACT APPLIED THE BRAKES AND SHIFTED INTO NEUTRAL HOWEVER, THE VEHICLE DID NOT RESPOND AND THE RPMS REMAINED AT 4000. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

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ENGINE

9/26/2014 - SURPRISE, AZ
THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

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EXTERIOR LIGHTING

9/23/2014 - ISLAND PARK, ID
LEFT TURN SIGNAL STUCK ON, RIGHT TURN SIGNAL INOPERABLE.

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VEHICLE SPEED CONTROL

9/11/2014 - MONTICELLO, GA
THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 60 MPH, THE VEHICLE'S SPEED DECLINED AND WOULD NOT ACCELERATE. THE FAILURE OCCURRED TWICE. THE DEALER STATED THAT THE FAILURE WAS DUE TO HUMIDITY AND MOISTURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 10,400.

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SERVICE BRAKES

9/10/2014 - CELINA , TX
THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE HESITATED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKE FLUID WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE BOOSTER PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

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SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: MASTER CYLINDER

9/10/2014 - CELINA , TX
THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE HESITATED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKE FLUID WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE BOOSTER PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

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SERVICE BRAKES

9/3/2014 - LINDALE, GA
THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE ABS, BRAKE AND TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT A SENSOR NEEDED TO BE REPLACED IN ORDER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

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STEERING

9/2/2014 - ORANGE PARK , FL
KNOCKING IN THE STEERING WHEEL WHILE DRIVING ON SMOOTH ROADS, FELT MOSTLY DURING WARMER TEMPERATURES ABOVE 80 DEGREES F. MOST NOTICEABLE ABOVE 95 DEGREES F WHEN DRIVING ON FLAT ROADS THAT REQUIRE NO COUNTER STEERING TO MAINTAIN THE LANE. TAKEN IT TO FORD TWICE AND HAVE BEEN TOLD ONCE THAT THE KNOCK COULD NOT BE FELT, SECOND VISIT TO A DIFFERENT DEALER THE SERVICE MANAGER FELT THE PROBLEM BUT THE FRONT END TECHNICIAN STATED IT IS NORMAL ROAD FEEL. BOTH FRONT TIRES ARE WEARING ON THE OUTER TWO TREADS AS IF THE FRONT END NEEDED AN ALIGNMENT BUT BOTH DEALERSHIPS HAVE CHECKED THE ALIGNMENT STATING IT IS GOOD. VERY CONCERNED ABOUT THE HANDLING CHARACTERISTICS OF THIS TRUCK, THE SAME HIGH TEMPERATURES ALSO CAUSE THE TRUCK TO BE VERY SENSITIVE THE CROSSWINDS AND PASSING VEHICLES. ANY MALFUNCTIONING STEERING PROBLEMS SHOULD HAVE THE ATTENTION OF THE NTSB FOR SAFETY CONCERNS AND CERTAINLY THE CONSUMER PROTECTION AGENCY THAT NEEDS TO PROTECT PEOPLE WHO PURCHASE VEHICLES WITH FULL WARRANTIES BUT WHO'S PROBLEMS ARE BEING IGNORED BY MANUFACTURES.

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