Auto Recalls for Consumers

FORD TAURUS - 2013 FORD TAURUS Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 197 complaints filed for the 2013 FORD TAURUS

Below is a list of complaints & problems filed against the 2013 FORD TAURUS. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 FORD TAURUS, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (2) Equipment (1) Seat Belts (3) Structure (8) Vehicle Speed Control (13)
Electrical System (26) Exterior Lighting (5) Seats (1) Suspension (5) Visibility (1)
Electronic Stability Control (7) Fuel Propulsion System (42) Service Brakes (5) Traction Control System (2) Visibility Wiper (4)
Engine (29) Fuel System Gasoline (2) Steering (62) Unknown Or Other (11) Wheels (2)
Engine And Engine Cooling (2) Power Train (21)

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ComplaintDescription

ELECTRICAL SYSTEM

2/11/2014 - BINGHAMTON, NY
HAD ISSUES WITH LIGHTS NOT WORKING. TOOK IT TO GET IT FIXED. THEY "FIXED" IT. HAPPENED AGAIN A FEW DAYS LATER. WENT BACK IN TO GET FIXED. LATER WE WERE NOTIFIED THAT THE BACK TRUNK CAUGHT ON FIRE. BUMPER WAS MELTED AND THERE WAS DAMAGE TO THE TRUNK LID. ITEMS INSIDE WERE FINE. IF IT WAS BEING DRIVEN, I'M SURE THE DRIVER WOULD BE DEAD. THE FIRE WAS SO CLOSE TO THE GAS TANK.

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FUEL/PROPULSION SYSTEM

11/1/2013 - MIAMI, FL
THE CONTACT OWNS A 2013 FORD TAURUS THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V227000 (FUEL SYSTEM, GASOLINE) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THEY DON'T HAVE THE PART AND THEY DON'T KNOW WHEN THE PART WILL BE AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 4,200.

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VEHICLE SPEED CONTROL

10/1/2013 - HAYDEN , AL
THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS, THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE, THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000...UPDATED 12-24-13 THE CONSUMER STATED THE RADIO AND NAVIGATIONS SYSTEM WAS NOT WORKING.

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EQUIPMENT

10/1/2013 - HAYDEN , AL
THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS, THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE, THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000...UPDATED 12-24-13 THE CONSUMER STATED THE RADIO AND NAVIGATIONS SYSTEM WAS NOT WORKING.

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STRUCTURE: BODY

9/13/2013 - MIDDLEBURG, FL
MY WIFE WAS STANDING OUTSIDE THE CAR HOLDING THE PASSENGER DOOR OPEN AND AS DOORS WILL DO, IT CLOSED SLOWLY ON IT'S OWN WEIGHT AND DUE TO THE DOOR SPRING CLOSING MECHANISM. SHE ACCIDENTALLY HAD HER THUMB IN THE DOOR WHERE IT WOULD CATCH, SO WHEN THE DOOR CLOSED SLOWLY, IT CAUGHT HER THUMB. WHAT SHE DID NOT EXPECT IS THAT THE DOOR IS SO SHARP ALONG THE METAL PIECE NEAR THE WINDOW THAT IT COMPLETELY AMPUTATED HER THUMB AND IT WAS LEFT HANGING IN THE DOOR. KEEP IN MIND THAT SHE WAS NOT EVEN CLOSING THE DOOR, SINCE SHE INTENDED TO GET BACK INTO THE CAR, SO THE RATE OF CLOSURE WAS EXTREMELY SLOW. I WATCHED THIS HAPPEN AND WAS AMAZED THAT HER THUMB WAS EVEN CUT, MUCH LESS COMPLETELY AMPUTATED. THIS DOOR PIECE IS WAY TOO SHARP ON THIS AUTOMOBILE AND COMPARED TO OTHER CARS, HAS VERY LITTLE TO KEEP IT FROM CAUSING SERIOUS INJURY.

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ELECTRICAL SYSTEM

9/5/2013 - MOKENA, IL
WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS, IT WAS NOTED THAT WHEN I SET THE CRUISE CONTROL AT 70 MPH, THE STATED SPEED LIMIT, THE DIGITAL NUMERICAL READOUT READ EXACTLY 70 MPH. THE SPEEDOMETER ALTHOUGH READS CONSISTENTLY 3-4 MPH ABOVE THE CRUISE CONTROL SETTING. THIS HAS OCCURRED SINCE I TOOK DELIVERY OF THE VEHICLE AS BRAND NEW FROM THE DEALER AND OCCURS REGARDLESS OF SPEED SETTING, I.E.: SAME ISSUE IF CRUISE IS SET AT 45 MPH, 55 MPH, 65 MPH, ETC. AFTER BECOMING CONCERNED THAT THE VEHICLE MAY IN FACT BE TRAVELING FASTER THAN THE DIGITAL CRUISE CONTROL SETTING WAS STATING, I TOOK THE VEHICLE BACK TO DEALER. THEY WERE UNABLE FIX THE ISSUE WITH EXACT EXPLANATION ON MY REPAIR ORDER READING: "CLIENT STATES WHEN CRUISE SET THE SPEEDOMETER ALWAYS 3-4 MILES HIGHER. NWP CONTACT FORD ADVISED TO DRIVE 2013 AND 2014 MODELS TO VERIFY CONCERN. BOTH MODELS SAME SYMPTOM. ALL OK AT THIS TIME."

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VEHICLE SPEED CONTROL

9/5/2013 - MOKENA, IL
WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS, IT WAS NOTED THAT WHEN I SET THE CRUISE CONTROL AT 70 MPH, THE STATED SPEED LIMIT, THE DIGITAL NUMERICAL READOUT READ EXACTLY 70 MPH. THE SPEEDOMETER ALTHOUGH READS CONSISTENTLY 3-4 MPH ABOVE THE CRUISE CONTROL SETTING. THIS HAS OCCURRED SINCE I TOOK DELIVERY OF THE VEHICLE AS BRAND NEW FROM THE DEALER AND OCCURS REGARDLESS OF SPEED SETTING, I.E.: SAME ISSUE IF CRUISE IS SET AT 45 MPH, 55 MPH, 65 MPH, ETC. AFTER BECOMING CONCERNED THAT THE VEHICLE MAY IN FACT BE TRAVELING FASTER THAN THE DIGITAL CRUISE CONTROL SETTING WAS STATING, I TOOK THE VEHICLE BACK TO DEALER. THEY WERE UNABLE FIX THE ISSUE WITH EXACT EXPLANATION ON MY REPAIR ORDER READING: "CLIENT STATES WHEN CRUISE SET THE SPEEDOMETER ALWAYS 3-4 MILES HIGHER. NWP CONTACT FORD ADVISED TO DRIVE 2013 AND 2014 MODELS TO VERIFY CONCERN. BOTH MODELS SAME SYMPTOM. ALL OK AT THIS TIME."

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SEAT BELTS

8/22/2013 - COOLIDGE, GA
ON SATURDAY, AUG 17TH, OUR 2013 FORD TAURUS POLICE INTERCEPTOR (SEDAN) VIN:[XXX] WAS STOPPED AT A PLACE OF BUSINESS AND TURNED OFF. INITIALLY, THE VEHICLE WOULD NOT RESTART. AFTER A FEW MINUTES THE VEHICLE STARTED BUT WOULD NOT MOVE. THE VEHICLE WAS REMOVED FROM THE PREMISES BY A WRECKER AND TAKEN TO GRIFFIN FORD CO IN THOMASVILLE, GA. THIS DATE, AUG. 22, 2013, I SPOKE WITH A SERVICEMAN AT GRIFFIN FORD AND WAS TOLD THAT THE FRONT WHEEL AXLE HAD BROKEN AND THAT THE REPAIR PART WOULD BE BACK-ORDERED (PLACED ON AN EMERGENCY NEED BASIS), BUT NO REPAIR TIME FRAME COULD BE GIVEN DUE TO THE FACT THAT THERE WERE NO REPLACEMENT PARTS IN THE COUNTRY. WE HAVE HAD PREVIOUS PROBLEMS WITH BOTH OF OUR (ABOVE VIN # AND VIN:[XXX]) 2013 FORD TAURUS POLICE VEHICLES WITH THE PROBLEMS PREVIOUS TO THIS BEING EXCESSIVE GAS FUMES WITHIN BOTH VEHICLES (FUEL PUMP WAS REPLACED BEFORE RECALL WAS ISSUED ON BOTH CARS BUT AFTER RECEIVING RECALL, FUEL PUMPS WERE AGAIN REPLACED), CHECK ENGINE LIGHT WAS ON (EVAPORATIVE EMISSIONS SOLENOID WAS REPLACED, AIR BAG LIGHT WAS ON, SEAT BELT SENSOR WAS BAD AND THE BUCKLE/SENSOR WAS REPLACED. ALL OF THESE ISSUES HAVE OCCURRED THIS YEAR. AS YOU ARE AWARE, ALL REPAIRS TAKE TIME AND WE ARE ESPECIALLY CONCERNED ABOUT THE TIME FRAME TO RECEIVE AND REPAIR THE WHEEL AXLE. HAVE THERE BEEN OTHER REPORTS OF THIS TYPE OF PROBLEM? LOOKING FORWARD TO A RESPONSE FROM YOUR AGENCY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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FUEL SYSTEM, GASOLINE

8/22/2013 - COOLIDGE, GA
ON SATURDAY, AUG 17TH, OUR 2013 FORD TAURUS POLICE INTERCEPTOR (SEDAN) VIN:[XXX] WAS STOPPED AT A PLACE OF BUSINESS AND TURNED OFF. INITIALLY, THE VEHICLE WOULD NOT RESTART. AFTER A FEW MINUTES THE VEHICLE STARTED BUT WOULD NOT MOVE. THE VEHICLE WAS REMOVED FROM THE PREMISES BY A WRECKER AND TAKEN TO GRIFFIN FORD CO IN THOMASVILLE, GA. THIS DATE, AUG. 22, 2013, I SPOKE WITH A SERVICEMAN AT GRIFFIN FORD AND WAS TOLD THAT THE FRONT WHEEL AXLE HAD BROKEN AND THAT THE REPAIR PART WOULD BE BACK-ORDERED (PLACED ON AN EMERGENCY NEED BASIS), BUT NO REPAIR TIME FRAME COULD BE GIVEN DUE TO THE FACT THAT THERE WERE NO REPLACEMENT PARTS IN THE COUNTRY. WE HAVE HAD PREVIOUS PROBLEMS WITH BOTH OF OUR (ABOVE VIN # AND VIN:[XXX]) 2013 FORD TAURUS POLICE VEHICLES WITH THE PROBLEMS PREVIOUS TO THIS BEING EXCESSIVE GAS FUMES WITHIN BOTH VEHICLES (FUEL PUMP WAS REPLACED BEFORE RECALL WAS ISSUED ON BOTH CARS BUT AFTER RECEIVING RECALL, FUEL PUMPS WERE AGAIN REPLACED), CHECK ENGINE LIGHT WAS ON (EVAPORATIVE EMISSIONS SOLENOID WAS REPLACED, AIR BAG LIGHT WAS ON, SEAT BELT SENSOR WAS BAD AND THE BUCKLE/SENSOR WAS REPLACED. ALL OF THESE ISSUES HAVE OCCURRED THIS YEAR. AS YOU ARE AWARE, ALL REPAIRS TAKE TIME AND WE ARE ESPECIALLY CONCERNED ABOUT THE TIME FRAME TO RECEIVE AND REPAIR THE WHEEL AXLE. HAVE THERE BEEN OTHER REPORTS OF THIS TYPE OF PROBLEM? LOOKING FORWARD TO A RESPONSE FROM YOUR AGENCY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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POWER TRAIN

8/22/2013 - COOLIDGE, GA
ON SATURDAY, AUG 17TH, OUR 2013 FORD TAURUS POLICE INTERCEPTOR (SEDAN) VIN:[XXX] WAS STOPPED AT A PLACE OF BUSINESS AND TURNED OFF. INITIALLY, THE VEHICLE WOULD NOT RESTART. AFTER A FEW MINUTES THE VEHICLE STARTED BUT WOULD NOT MOVE. THE VEHICLE WAS REMOVED FROM THE PREMISES BY A WRECKER AND TAKEN TO GRIFFIN FORD CO IN THOMASVILLE, GA. THIS DATE, AUG. 22, 2013, I SPOKE WITH A SERVICEMAN AT GRIFFIN FORD AND WAS TOLD THAT THE FRONT WHEEL AXLE HAD BROKEN AND THAT THE REPAIR PART WOULD BE BACK-ORDERED (PLACED ON AN EMERGENCY NEED BASIS), BUT NO REPAIR TIME FRAME COULD BE GIVEN DUE TO THE FACT THAT THERE WERE NO REPLACEMENT PARTS IN THE COUNTRY. WE HAVE HAD PREVIOUS PROBLEMS WITH BOTH OF OUR (ABOVE VIN # AND VIN:[XXX]) 2013 FORD TAURUS POLICE VEHICLES WITH THE PROBLEMS PREVIOUS TO THIS BEING EXCESSIVE GAS FUMES WITHIN BOTH VEHICLES (FUEL PUMP WAS REPLACED BEFORE RECALL WAS ISSUED ON BOTH CARS BUT AFTER RECEIVING RECALL, FUEL PUMPS WERE AGAIN REPLACED), CHECK ENGINE LIGHT WAS ON (EVAPORATIVE EMISSIONS SOLENOID WAS REPLACED, AIR BAG LIGHT WAS ON, SEAT BELT SENSOR WAS BAD AND THE BUCKLE/SENSOR WAS REPLACED. ALL OF THESE ISSUES HAVE OCCURRED THIS YEAR. AS YOU ARE AWARE, ALL REPAIRS TAKE TIME AND WE ARE ESPECIALLY CONCERNED ABOUT THE TIME FRAME TO RECEIVE AND REPAIR THE WHEEL AXLE. HAVE THERE BEEN OTHER REPORTS OF THIS TYPE OF PROBLEM? LOOKING FORWARD TO A RESPONSE FROM YOUR AGENCY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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