Auto Recalls for Consumers

HONDA PILOT - 2013 HONDA PILOT Problems & Complaints

 
Auto Recalls For Consumers
by Honda (American Honda Motor Co.)

There are 137 complaints filed for the 2013 HONDA PILOT

Below is a list of complaints & problems filed against the 2013 HONDA PILOT. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 HONDA PILOT, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (2) Engine And Engine Cooling (5) Power Train (42) Structure (8) Vehicle Speed Control (13)
Electrical System (5) Fuel Propulsion System (6) Seats (5) Suspension (8) Visibility Wiper (2)
Electronic Stability Control (1) Fuel System Gasoline (2) Service Brakes (28) Unknown Or Other (10) Wheels (3)
Engine (45) Latches Locks Linkages (2) Steering (7)

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ComplaintDescription

FUEL/PROPULSION SYSTEM

2/20/2017 - FREDERICK, MD
ON 7/5/2016, I SET OUT TO DRIVE MY PARENTS TO AN APPOINTMENT. I AM THEIR FULL-TIME CAREGIVER. MY FATHER HAS DEMENTIA & RHEUMATOID ARTHRITIS AND MY MOTHER HAS ALZHEIMER'S. MY 9 YR OLD GOLDEN RETRIEVER WAS ALSO IN THE CAR. WHEN I TRIED STARTING THE CAR, IT DIDN'T WANT TO TURN OVER. BUT AFTER A FEW TRIES, IT STARTED. NO INDICATOR LIGHTS CAME ON, SO I FIGURED IT WAS A FLUKE. I PULLED OUT OF THE DRIVEWAY, BEGAN DRIVING (NEIGHBORHOOD - 25MPH SPEED LIM) AND SHORTLY BEGAN HEARING KNOCKING NOISES. AFTER LESS THAN A QUARTER OF A MILE (CROSSING SUBURBAN MAIN ROAD 35MPH SPEED LIM), THE CAR WOULD NOT RESPOND TO THE GAS PEDAL. I TURNED OFF THE AIR CONDITIONER AND ROLLED DOWN THE WINDOWS, AND I PROMPTLY TURNED AROUND AND HEADED BACK HOME. IT CONTINUED TO KNOCK AND FAILED TO ACCELERATE ABOVE 20 MPH. STILL, NO INDICATOR LIGHTS CAME ON. I ALSO CHECKED THE TEMPERATURE GAUGE AND OIL GAUGES AND THEY WERE ALSO GIVING NORMAL READINGS. WE FAILED TO MAKE IT THE QUARTER-MILE BACK HOME. SHORTLY AFTER I TURNED THE CORNER ONE STREET AWAY FROM OUR HOUSE, THERE WAS A SUDDEN EXPLOSION IN THE ENGINE RIGHT IN FRONT OF ME IN THE DRIVER'S SEAT AND THE FRONT OF THE CAR WAS ENGULFED IN FLAMES. LESS THAN A SPLIT SECOND BEFORE THE EXPLOSION, THE CHECK OIL AND CHECK ENGINE LIGHTS CAME ON. IT DIDN+T EVEN GIVE ME ENOUGH TIME TO GET MY FINGER ON THE KEY BEFORE IT SET ABLAZE. MY FATHER CAN'T WALK WELL AND USES A SCOOTER. BOTH MY PARENTS ARE DIMINISHED MENTALLY AND COULD NOT UNLOCK THEIR DOORS WHICH DID NOT UNLOCK AUTOMATICALLY. IF I HADN'T ROLLED DOWN THE WINDOWS, & IF THIS HAD HAPPENED ON THE MAIN ROAD INSTEAD OF OUR NEIGHBORHOOD WHERE PEOPLE CAME TO HELP, I COULD NOT HAVE GOTTEN EVERYONE OUT IN TIME. INSURANCE CO TOLD ME THERE WAS A RECALL ON ENGINE PISTON WE WERE NEVER NOTIFIED OF - #13V382000. NEITHER DEALERSHIP-HERITAGE HONDA WESTMINSTER MD-NOR LOCAL SERVICE PROVIDER SHOCKLEY HONDA KNEW ABOUT IT EITHER.

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ENGINE

2/20/2017 - FREDERICK, MD
ON 7/5/2016, I SET OUT TO DRIVE MY PARENTS TO AN APPOINTMENT. I AM THEIR FULL-TIME CAREGIVER. MY FATHER HAS DEMENTIA & RHEUMATOID ARTHRITIS AND MY MOTHER HAS ALZHEIMER'S. MY 9 YR OLD GOLDEN RETRIEVER WAS ALSO IN THE CAR. WHEN I TRIED STARTING THE CAR, IT DIDN'T WANT TO TURN OVER. BUT AFTER A FEW TRIES, IT STARTED. NO INDICATOR LIGHTS CAME ON, SO I FIGURED IT WAS A FLUKE. I PULLED OUT OF THE DRIVEWAY, BEGAN DRIVING (NEIGHBORHOOD - 25MPH SPEED LIM) AND SHORTLY BEGAN HEARING KNOCKING NOISES. AFTER LESS THAN A QUARTER OF A MILE (CROSSING SUBURBAN MAIN ROAD 35MPH SPEED LIM), THE CAR WOULD NOT RESPOND TO THE GAS PEDAL. I TURNED OFF THE AIR CONDITIONER AND ROLLED DOWN THE WINDOWS, AND I PROMPTLY TURNED AROUND AND HEADED BACK HOME. IT CONTINUED TO KNOCK AND FAILED TO ACCELERATE ABOVE 20 MPH. STILL, NO INDICATOR LIGHTS CAME ON. I ALSO CHECKED THE TEMPERATURE GAUGE AND OIL GAUGES AND THEY WERE ALSO GIVING NORMAL READINGS. WE FAILED TO MAKE IT THE QUARTER-MILE BACK HOME. SHORTLY AFTER I TURNED THE CORNER ONE STREET AWAY FROM OUR HOUSE, THERE WAS A SUDDEN EXPLOSION IN THE ENGINE RIGHT IN FRONT OF ME IN THE DRIVER'S SEAT AND THE FRONT OF THE CAR WAS ENGULFED IN FLAMES. LESS THAN A SPLIT SECOND BEFORE THE EXPLOSION, THE CHECK OIL AND CHECK ENGINE LIGHTS CAME ON. IT DIDN+T EVEN GIVE ME ENOUGH TIME TO GET MY FINGER ON THE KEY BEFORE IT SET ABLAZE. MY FATHER CAN'T WALK WELL AND USES A SCOOTER. BOTH MY PARENTS ARE DIMINISHED MENTALLY AND COULD NOT UNLOCK THEIR DOORS WHICH DID NOT UNLOCK AUTOMATICALLY. IF I HADN'T ROLLED DOWN THE WINDOWS, & IF THIS HAD HAPPENED ON THE MAIN ROAD INSTEAD OF OUR NEIGHBORHOOD WHERE PEOPLE CAME TO HELP, I COULD NOT HAVE GOTTEN EVERYONE OUT IN TIME. INSURANCE CO TOLD ME THERE WAS A RECALL ON ENGINE PISTON WE WERE NEVER NOTIFIED OF - #13V382000. NEITHER DEALERSHIP-HERITAGE HONDA WESTMINSTER MD-NOR LOCAL SERVICE PROVIDER SHOCKLEY HONDA KNEW ABOUT IT EITHER.

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ELECTRICAL SYSTEM

2/16/2017 - MILLERSVILLE, MD
THE LOCKS WORK INTERMITTENTLY AND THE TAILGATE RELEASES AT INOPPORTUNE TIMES (MOVING, PARKING, WHILE UNATTENDED). IT'S INCONSISTENT AND EXTREMELY CHALLENGING ESPECIALLY WITH SMALL CHILDREN WITH THE POTENTIAL OF LOCKING THEM IN THE CAR. PROACTIVELY, I HAVE TO KEEP ONE DOOR OPEN TO MAINTAIN GENERAL SAFETY. ADDITIONALLY, THE REAR CAMERA IS UNRELIABLE. IT ALSO WORKS INTERMITTENTLY.

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STRUCTURE: BODY

2/16/2017 - MILLERSVILLE, MD
THE LOCKS WORK INTERMITTENTLY AND THE TAILGATE RELEASES AT INOPPORTUNE TIMES (MOVING, PARKING, WHILE UNATTENDED). IT'S INCONSISTENT AND EXTREMELY CHALLENGING ESPECIALLY WITH SMALL CHILDREN WITH THE POTENTIAL OF LOCKING THEM IN THE CAR. PROACTIVELY, I HAVE TO KEEP ONE DOOR OPEN TO MAINTAIN GENERAL SAFETY. ADDITIONALLY, THE REAR CAMERA IS UNRELIABLE. IT ALSO WORKS INTERMITTENTLY.

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STRUCTURE: BODY

10/22/2016 - FREDERICKSBURG, VA
WATER LEAKING IN FROM A FAULTY GROMMET ON THE RIGHT FRONT PASSENGER A-PILLAR. WATER IS COMING IN FROM THE GROMMET AND CAUSING MOLD AND MILDEW TO FORM ON THE FRONT DASH PAD AND ON THE FRONT CARPET AND CARPET PADDING.

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UNKNOWN OR OTHER

9/29/2016 - PLANO, TX
TAKATA RECALL THE 2013 HONDA PILOT LEAKS WATER INTO THE PASSENGER CABIN IF THE CAR IS IN THE RAIN. SO MUCH WATER THAT THE CARPET AND PADDING UNDERNEATH ARE SOAKED AND WATER STANDING ON THE FLOORBOARD OF THE VEHICLE. THE PADDING AND CARPET EVEN AFTER CLEANING HAS BEGUN TO HAVE PROBLEMS AND MOLD BECAUSE IT HAS HAPPENED SO MANY TIMES. AMERICAN HONDA ADMITS/SAYS IT IS A DESIGN FLAW OF THE CAR, BUT THAT IT IS OUR PROBLEM TO TAKE CARE OF AND NOT TO PARK THE CAR OUTSIDE EVER,

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ELECTRONIC STABILITY CONTROL

9/1/2016 - INDIANAPOLIS, IN
ENGINE/PISTON/RING ISSUE. RINGS NOT ALIGNED PROPERLY IN ONE OF PISTONS ( FACTORY/ASSEMBLY ERROR) RESULTED IN OIL LEAKING AND THROWN ON ENGINE , CAUSED 2 SPARK PLUGS TO FAIL, THIS CAUSED ENGINE LIGHT TO COME ON AND THEN THE VSA AND VTM-4 CAME ON AND THE ECO LIGHT STOPPED WORKING...WE WERE TRAVELLING 70 MILES AN HOUR ON HIGHWAY. WE WERE REALLY AFRAID WHEN THE VTM-4 LIGHT CAME ON! WE HAD TO PULL OFF ROAD, FOR FEAR OF RUINING THE 4-WHEEL DRIVE SYSTEM, WE DIDN'T KNOW WHAT WAS HAPPENING.. WE COULDN'T GET THE LIGHTS TO GO OFF, FINALLY VTM-4 LIGHT WENT OFF AND ON THE OTHER LIGHTS STAYED ON...IT WAS CONFUSING.... BECAUSE THE LIGHTS WERE FALSE INDICATORS DUE TO BEING CONNECTED TO THE ENGINE LIGHT. THIS MALFUNCTION CAUSED THE VSA AND VTM-4 AND ECO LIGHT TO COME ON FALSELY. CREATING PANIC WHILE TRAVELLING 70 MILES AN HOUR ON INTERSTATE. CREATING THE FALSE IMPRESSSION THAT THE 4-WHEEL DRIVE SYSTEM HAD BEEN ACTIVATED WHILE TRAVELLING AT A SPEED OF 70 MILES AN HOUR. SUGGESTION:.... ENGINE LIGHT SHOULD BE SEPARATE FROM OTHER WARNING SYSTEM LIGHTS..THIS INCIDENT OCCURED APPROXIMATELY 300 MILES FROM OUR HOME ON A SUNDAY ..WE TOOK AUTOMOBILE TO DEALER MONDAY A.M. AND HAD REPAIR OF PISTON/RING GASKETS ETC IT WAS DETERMINED THE OTHER WARNING LIGHTS WERE FALSE INDICATORS.. .

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ENGINE

9/1/2016 - INDIANAPOLIS, IN
ENGINE/PISTON/RING ISSUE. RINGS NOT ALIGNED PROPERLY IN ONE OF PISTONS ( FACTORY/ASSEMBLY ERROR) RESULTED IN OIL LEAKING AND THROWN ON ENGINE , CAUSED 2 SPARK PLUGS TO FAIL, THIS CAUSED ENGINE LIGHT TO COME ON AND THEN THE VSA AND VTM-4 CAME ON AND THE ECO LIGHT STOPPED WORKING...WE WERE TRAVELLING 70 MILES AN HOUR ON HIGHWAY. WE WERE REALLY AFRAID WHEN THE VTM-4 LIGHT CAME ON! WE HAD TO PULL OFF ROAD, FOR FEAR OF RUINING THE 4-WHEEL DRIVE SYSTEM, WE DIDN'T KNOW WHAT WAS HAPPENING.. WE COULDN'T GET THE LIGHTS TO GO OFF, FINALLY VTM-4 LIGHT WENT OFF AND ON THE OTHER LIGHTS STAYED ON...IT WAS CONFUSING.... BECAUSE THE LIGHTS WERE FALSE INDICATORS DUE TO BEING CONNECTED TO THE ENGINE LIGHT. THIS MALFUNCTION CAUSED THE VSA AND VTM-4 AND ECO LIGHT TO COME ON FALSELY. CREATING PANIC WHILE TRAVELLING 70 MILES AN HOUR ON INTERSTATE. CREATING THE FALSE IMPRESSSION THAT THE 4-WHEEL DRIVE SYSTEM HAD BEEN ACTIVATED WHILE TRAVELLING AT A SPEED OF 70 MILES AN HOUR. SUGGESTION:.... ENGINE LIGHT SHOULD BE SEPARATE FROM OTHER WARNING SYSTEM LIGHTS..THIS INCIDENT OCCURED APPROXIMATELY 300 MILES FROM OUR HOME ON A SUNDAY ..WE TOOK AUTOMOBILE TO DEALER MONDAY A.M. AND HAD REPAIR OF PISTON/RING GASKETS ETC IT WAS DETERMINED THE OTHER WARNING LIGHTS WERE FALSE INDICATORS.. .

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POWER TRAIN

9/1/2016 - INDIANAPOLIS, IN
ENGINE/PISTON/RING ISSUE. RINGS NOT ALIGNED PROPERLY IN ONE OF PISTONS ( FACTORY/ASSEMBLY ERROR) RESULTED IN OIL LEAKING AND THROWN ON ENGINE , CAUSED 2 SPARK PLUGS TO FAIL, THIS CAUSED ENGINE LIGHT TO COME ON AND THEN THE VSA AND VTM-4 CAME ON AND THE ECO LIGHT STOPPED WORKING...WE WERE TRAVELLING 70 MILES AN HOUR ON HIGHWAY. WE WERE REALLY AFRAID WHEN THE VTM-4 LIGHT CAME ON! WE HAD TO PULL OFF ROAD, FOR FEAR OF RUINING THE 4-WHEEL DRIVE SYSTEM, WE DIDN'T KNOW WHAT WAS HAPPENING.. WE COULDN'T GET THE LIGHTS TO GO OFF, FINALLY VTM-4 LIGHT WENT OFF AND ON THE OTHER LIGHTS STAYED ON...IT WAS CONFUSING.... BECAUSE THE LIGHTS WERE FALSE INDICATORS DUE TO BEING CONNECTED TO THE ENGINE LIGHT. THIS MALFUNCTION CAUSED THE VSA AND VTM-4 AND ECO LIGHT TO COME ON FALSELY. CREATING PANIC WHILE TRAVELLING 70 MILES AN HOUR ON INTERSTATE. CREATING THE FALSE IMPRESSSION THAT THE 4-WHEEL DRIVE SYSTEM HAD BEEN ACTIVATED WHILE TRAVELLING AT A SPEED OF 70 MILES AN HOUR. SUGGESTION:.... ENGINE LIGHT SHOULD BE SEPARATE FROM OTHER WARNING SYSTEM LIGHTS..THIS INCIDENT OCCURED APPROXIMATELY 300 MILES FROM OUR HOME ON A SUNDAY ..WE TOOK AUTOMOBILE TO DEALER MONDAY A.M. AND HAD REPAIR OF PISTON/RING GASKETS ETC IT WAS DETERMINED THE OTHER WARNING LIGHTS WERE FALSE INDICATORS.. .

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SERVICE BRAKES

8/22/2016 - HUNTINGTON BEACH, CA
AS POSTED BY SEVERAL OTHER CUSTOMERS, I HAVE HAD MULTIPLE PROBLEMS WHEN THE BRAKES ARE APPLIED AT MODERATE TO HIGH RATES OF SPEED GOING DOWNHILL. THE CAR BEGINS TO VIBRATE OR WAVER. I HAVE NOW HAD THE ROTORS SHAVED THE THIRD TIME AND AM SURE THEY WILL NEED REPLACEMENT SOON. EACH TIME THEY REPAIR IT LASTS FOR A SHORT PERIOD OF TIME. I HAVE BEEN TOLD IN THE PAST THIS IS COMMON WITH THIS VEHICLE. I CALLED HONDA CORPORATION AND THEY COULD NOT HAVE CARED LESS. THEY SAID IT WAS ALL DO TO "NORMAL WEAR AND TEAR". THE DEALER SERVICE DEPARTMENT WAS AS HELPFUL AS POSSIBLE, BUT THEY NEED TO ESCALATE THESE ISSUES TO CORPORATION SO THE CONSUMER IS PROTECTED. IT IS VERY FRIGHTENING TO FEEL THAT VIBRATION DURING DOWNHILL BRAKING. I OWNED A 2011 HONDA PILOT AND NEVER HAD THIS ISSUE SO IT IS SOMETHING IN THE DESIGN OR PARTS FOR THE 2013 MODEL. I AM CONSIDERING SELLING THE PILOT AND PURCHASING ANOTHER (NON-HONDA) SUV.

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