Auto Recalls for Consumers

HYUNDAI ELANTRA Problems with Steering, Unknown Or Other, Wheels

 
Auto Recalls For Consumers

2013 HYUNDAI ELANTRA Problems & Complaints

Read complaint(s) filed for the 2013 HYUNDAI ELANTRA. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2013 HYUNDAI ELANTRA by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (556 Complaints)
Date reported May 30, 2013
Location ORLANDO, FL
Manufacturer Hyundai Motor Company
Vehicle 2013 HYUNDAI ELANTRA
Transmission Not Specified
Drivetrain Not Specified
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

I PURCHASED THE CAR IN MARCH, IT WAS MY FIRST TIME BUYING A NEW CAR. WITHIN THE FIRST COUPLE OF DAYS AFTER BUYING THE CAR I NOTICED A FEW RATTLING AND CLANKING NOISES. I BELIEVED THIS TO BE THE CARS MOVING PARTS, AND DIDN'T THINK MUCH OF IT AT THE TIME, ESPECIALLY SINCE I WAS USED TO DRIVING USED CARS THAT SOUNDED WORSE. AFTER A FEW WEEKS, I NOTICED THAT THE NOISES WHERE NOTICEABLY LOUDER, ALONG WITH A LOUD KNOCKING NOISE WHEN I TURNED THE STEERING WHEEL. THE DEALERSHIP THAT I PURCHASED THE CAR FROM (UNIVERSAL HYUNDAI IN ORLANDO) WAS BOOKED UP SO I MADE AN APPOINTMENT AT ORLANDO HYUNDAI. SHORTLY AFTER BRINGING MY CAR IN, AND HAVING THE SERVICE DEPARTMENT LOOK AT THE CAR, I WAS TOLD THAT THE CAR WAS SOLD TO ME DEFECTIVE, THAT "THE LEFT AND RIGHT INNER TIRE RODS AND LOCK NUTS WERE LOOSE, THREADS WERE DAMAGED, AND THE LOCK NUTS WERE LEFT LOOSE FROM THE FACTORY". THE SERVICE MANAGER EXPLAINED TO ME THAT THIS COULD HAVE EASILY CAUSED AN ACCIDENT, AND THAT "ONE TIRE WOULD'VE WENT ONE WAY AND THE OTHER TIRE WOULD'VE WENT THE OTHER WAY, CAUSING YOUR CAR TO COME TO A SUDDEN HALT". THIS MIGHT HAVE CAUSED A SERIOUS ACCIDENT, AND KNOWING THAT I WAS DRIVING THAT CAR ON THE HIGHWAY, TAKING TRIPS WITH MY FAMILY AND CHILDREN, WHILE THE CAR WAS DEFECTIVE WAS VERY SCARY AND UPSETTING. I WAS VERY EXCITED ABOUT PURCHASING A NEW CAR, AND HOPED THAT I WOULD NOT HAVE TO DEAL WITH THESE KINDS OF PROBLEMS. I AM EXTREMELY DISAPPOINTED AND WANT ABSOLUTELY NOTHING TO DO WITH HYUNDAI. I HAVE THE STATEMENT FROM THE SERVICE DEPARTMENT STATING THAT THE FACTORY MADE A MISTAKE AND I PLAN ON FILING A COMPLAINT THROUGH HYUNDAI AND THE NATIONAL HIGHWAY SAFETY ADMINISTRATION.

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