Auto Recalls for Consumers

HYUNDAI ELANTRA - 2013 HYUNDAI ELANTRA Problems & Complaints

 
Auto Recalls For Consumers
by Hyundai Motor Company

There are 190 complaints filed for the 2013 HYUNDAI ELANTRA

Below is a list of complaints & problems filed against the 2013 HYUNDAI ELANTRA. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 HYUNDAI ELANTRA, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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See complaints below ↓
View other component problems for this vehicle or view all problems
Air Bags (11) Exterior Lighting (16) Seats (1) Structure (12) Vehicle Speed Control (7)
Electrical System (13) Fuel Propulsion System (4) Service Brakes (25) Suspension (29) Visibility (15)
Electronic Stability Control (8) Fuel System Gasoline (2) Service Brakes Hydraulic (2) Tires (20) Visibility Wiper (5)
Engine (13) Power Train (2) Steering (38) Unknown Or Other (12) Wheels (33)
Equipment (1) Seat Belts (3)

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ComplaintDescription

ELECTRONIC STABILITY CONTROL

8/5/2014 - LAGRANGE, NC
WAS TAKING TRASH TO THE DUMP, 1 PERSON'S WORTH, GOING 5 MPH 1/ OF MILE FROM MY HOME, CAR VEERED TO RIGHT EDGE OF PAVEMENT, AND WHERE A BULLDOZER HAD DRUG ROAD EDGES AND BROKE PAVEMENT OFF, CAUSED ME TO HIT A TREE AT A VERY SLOW SPEED. I REVERSED CAR, BACKED UP 50 FT. AND CAR SHUT ITSELF OFF & WINDSHIELD GOT EXTREMELY HOT, AND I GOT OUT OF VEHICLE, SMOKE COMING FROM HOOD AREA, LEFT MY PURSE, AND WALKED ACROSS ROAD TO ASK FOR FIRE EXTINGUISHER. MAN HAD JUST GOT UP, HADN'T HAD COFFEE ,AND INVITED ME IN. I WENT BACK OUTSIDE AND SAW CAR WAS BURNING, SO I STAYED ON HIS PORCH, THEN FRONT YARD. I KNEW TRASH MAY HAVE AEROSOL CANISTERS, AND NOT WORTH MY LIFE TO TRY TO GO THROUGH FIRE TO SAVE MY PURSE. COPS CAME (9:45-10:15 AM , AND SAID I LOOKED FUNNY AND ARRESTED ME ACCUSING ME OF BEING UNDER THE INFLUENCE OF MEDICATION. I WAS NOT ON ANY MEDICINE AND DEFINITELY NOT DRINKING. CAR WAS A TOTAL LOSS AFTER EXPLOSION AND I HAVE NOT HAD ANOTHER FOR OVER 8 MONTHS. I AM ON DISABILITY FOR FIBROMYALGIA, NEURALGIA, & OSTEOPOROSIS, AND HOLLOW BONES. I FALL QUITE OFTEN (ONE LEG IS SHORTER THAN OTHER). OFFICER HIMSELF DREW MY BLOOD IN A PUBLIC PLACE, AND REFUSED TO LET ME SEE MY ATTORNEY 3 TIMES. I NEVER GOT TO USE A PHONE IN 2 DAYS. BUT VEHICLE WAS PROBLEMATIC FROM DAY 1 , BATTERY WOULD NOT HOLD A CHARGE, JUMP A RIDING LAWN MOWER , AND WOULD JUST CUT OFF WHILE I WAS GOING DOWN THE ROAD. STEERING WAS ALSO A PROBLEM FROM DAY ONE, LIKE TIRES WERE NEVER ALIGNED.

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ELECTRICAL SYSTEM

8/5/2014 - LAGRANGE, NC
WAS TAKING TRASH TO THE DUMP, 1 PERSON'S WORTH, GOING 5 MPH 1/ OF MILE FROM MY HOME, CAR VEERED TO RIGHT EDGE OF PAVEMENT, AND WHERE A BULLDOZER HAD DRUG ROAD EDGES AND BROKE PAVEMENT OFF, CAUSED ME TO HIT A TREE AT A VERY SLOW SPEED. I REVERSED CAR, BACKED UP 50 FT. AND CAR SHUT ITSELF OFF & WINDSHIELD GOT EXTREMELY HOT, AND I GOT OUT OF VEHICLE, SMOKE COMING FROM HOOD AREA, LEFT MY PURSE, AND WALKED ACROSS ROAD TO ASK FOR FIRE EXTINGUISHER. MAN HAD JUST GOT UP, HADN'T HAD COFFEE ,AND INVITED ME IN. I WENT BACK OUTSIDE AND SAW CAR WAS BURNING, SO I STAYED ON HIS PORCH, THEN FRONT YARD. I KNEW TRASH MAY HAVE AEROSOL CANISTERS, AND NOT WORTH MY LIFE TO TRY TO GO THROUGH FIRE TO SAVE MY PURSE. COPS CAME (9:45-10:15 AM , AND SAID I LOOKED FUNNY AND ARRESTED ME ACCUSING ME OF BEING UNDER THE INFLUENCE OF MEDICATION. I WAS NOT ON ANY MEDICINE AND DEFINITELY NOT DRINKING. CAR WAS A TOTAL LOSS AFTER EXPLOSION AND I HAVE NOT HAD ANOTHER FOR OVER 8 MONTHS. I AM ON DISABILITY FOR FIBROMYALGIA, NEURALGIA, & OSTEOPOROSIS, AND HOLLOW BONES. I FALL QUITE OFTEN (ONE LEG IS SHORTER THAN OTHER). OFFICER HIMSELF DREW MY BLOOD IN A PUBLIC PLACE, AND REFUSED TO LET ME SEE MY ATTORNEY 3 TIMES. I NEVER GOT TO USE A PHONE IN 2 DAYS. BUT VEHICLE WAS PROBLEMATIC FROM DAY 1 , BATTERY WOULD NOT HOLD A CHARGE, JUMP A RIDING LAWN MOWER , AND WOULD JUST CUT OFF WHILE I WAS GOING DOWN THE ROAD. STEERING WAS ALSO A PROBLEM FROM DAY ONE, LIKE TIRES WERE NEVER ALIGNED.

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SERVICE BRAKES

8/5/2014 - LAGRANGE, NC
WAS TAKING TRASH TO THE DUMP, 1 PERSON'S WORTH, GOING 5 MPH 1/ OF MILE FROM MY HOME, CAR VEERED TO RIGHT EDGE OF PAVEMENT, AND WHERE A BULLDOZER HAD DRUG ROAD EDGES AND BROKE PAVEMENT OFF, CAUSED ME TO HIT A TREE AT A VERY SLOW SPEED. I REVERSED CAR, BACKED UP 50 FT. AND CAR SHUT ITSELF OFF & WINDSHIELD GOT EXTREMELY HOT, AND I GOT OUT OF VEHICLE, SMOKE COMING FROM HOOD AREA, LEFT MY PURSE, AND WALKED ACROSS ROAD TO ASK FOR FIRE EXTINGUISHER. MAN HAD JUST GOT UP, HADN'T HAD COFFEE ,AND INVITED ME IN. I WENT BACK OUTSIDE AND SAW CAR WAS BURNING, SO I STAYED ON HIS PORCH, THEN FRONT YARD. I KNEW TRASH MAY HAVE AEROSOL CANISTERS, AND NOT WORTH MY LIFE TO TRY TO GO THROUGH FIRE TO SAVE MY PURSE. COPS CAME (9:45-10:15 AM , AND SAID I LOOKED FUNNY AND ARRESTED ME ACCUSING ME OF BEING UNDER THE INFLUENCE OF MEDICATION. I WAS NOT ON ANY MEDICINE AND DEFINITELY NOT DRINKING. CAR WAS A TOTAL LOSS AFTER EXPLOSION AND I HAVE NOT HAD ANOTHER FOR OVER 8 MONTHS. I AM ON DISABILITY FOR FIBROMYALGIA, NEURALGIA, & OSTEOPOROSIS, AND HOLLOW BONES. I FALL QUITE OFTEN (ONE LEG IS SHORTER THAN OTHER). OFFICER HIMSELF DREW MY BLOOD IN A PUBLIC PLACE, AND REFUSED TO LET ME SEE MY ATTORNEY 3 TIMES. I NEVER GOT TO USE A PHONE IN 2 DAYS. BUT VEHICLE WAS PROBLEMATIC FROM DAY 1 , BATTERY WOULD NOT HOLD A CHARGE, JUMP A RIDING LAWN MOWER , AND WOULD JUST CUT OFF WHILE I WAS GOING DOWN THE ROAD. STEERING WAS ALSO A PROBLEM FROM DAY ONE, LIKE TIRES WERE NEVER ALIGNED.

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SEAT BELTS

8/5/2014 - OCALA, FL
RETRACTION SEAT BELTS ARE DEFECTIVE ! MY SON FAIL ASLEEP IN BACK, WHILE IN SEAT BELT. SOMEHOW HE WAS LOOP INSIDE BELT.I RELEASED BELT KNUCKLE.THE BELT PULL IN UPWARDS FAST RETRACTING"BUT I COULD'NT PULL OUT" THE BELT TO GET HIM OUT OF THE TANGLE.SOMEHOW HE WAS BEING STRANGLE AROUND THE STOMACH AREA.IT THEN BECAME A LIFE THREATENING.I HAD NOTHING ON ME TO CUT THE BELT WITH.,JUSTED A CELL PHONE TO CALL 911.THE RESPONDERS TASK FORCE COULD'NT BELEIVE THE BELT WOULD'NT PULL OUT.THE CAR SITTING IN PARK NO KEYS IN IT.ALL DOOR'S WERE OPEN & TRUNK.AND SEARCH ALL OVER FOR SOMEKIND OF RELEASE DEVICE.THE OWNER'S MANUAL MENTION NOTHING ABOUT A SAFTEY RELEASE BUTTON ON SEAT BELT.THE CAMERA PHONES WAS USED TO DOCUMENT BELT PROBLEM.

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STEERING

8/4/2014 - HARDEEVILLE, SC
WE PURCHASED THE 2013 HYUNDAI ELANTRA BRAND NEW IN DEC 2013. THE CAR NOW HAS APPROX 9,200 ON JULY 31, 2014, WENT TO MAKE A TURN AND SEVERAL ALARMS WENT OFF ON THE CAR. THE POWER STEERING WENT OUT. I WAS UNABLE TO COMPLETE MY TURN. HAD THE CAR TOWED TO THE DEALERSHIP. THEY STATED THAT THE "COLUMN & SHAFT ASSEMBLY" WAS BAD AND HAD TO BE COMPLETELY REPLACED. IT IS VERY SCARY TO BE DRIVING A CAR DOWN A BUSY HIGHWAY AND ALL OF THE SUDDEN NOT BE ABLE TO STEER THE CAR. THE STEERING WHEEL FELT "LOCKED"..

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STEERING

8/1/2014 - PIEDMONT, AL
BOUGHT THIS CAR NEW AS A CLOSEOUT ON MAY 30TH 2014. I WAS ON INTERSTATE 57 GOING SOUTH ABOUT 60 MILES OUT OF PADUCAH KY DRIVING THE POSTED SPEED LIMIT WITH THE CRUISE CONTROL ON. WITH NO WARNING THE CAR WENT TO THE LEFT ACROSS 3 LANES AND THEN BACK TO THE RIGHT 3 LANES AND AGAIN TO THE LEFT 3 LANES BEFORE I COULD REGAIN CONTROL. THE SEMI BEHIND ME JUST ABOUT JACK KNIFED TRYING TO AVOID HITTING ME. IT WAS ONLY BECAUSE THE TRAFFIC WAS VERY LIGHT AND THE SEMI AND I WERE THE ONLY ONES ON THE ROAD IN THAT AREA AT THE TIME THIS HAPPENED, OR THERE WOULD HAVE BEEN A MAJOR ACCIDENT. I TOOK THE CAR TO THE DEALER IN PADUCAH THEY SAID IT WAS MY BRAKES, THEY CUT THE ROUTERS. I COULD NOT DRIVE THE CAR EVEN AFTER THE REPAIR OVER 55 MPH AS IT WOULD WANDER TO THE LEFT AND TO THE RIGHT. WHEN I RETURNED TO MY HOME STATE I TOOK THE CAR BACK TO THE DEALER AND TOLD THEM TO RETURN IT TO HYUNDAI. I WAS TOLD BY THE DEALER THAT THEY NEVER HEARD OF THIS EVER HAPPENING TO ANYONE ELSE. I HAVE SEEN REPORTS OF OTHERS HAVING THE SAME PROBLEM SO THIS IS A COVER UP BY HYUNDAI. THE STEERING ON THE HYUNDAI IS BAD! THERE NEEDS TO BE A MAJOR RECALL ON THIS ELECTRONIC STEERING. THE COMPLAINTS ARE FROM SONATA OWNERS ALSO.

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SERVICE BRAKES

8/1/2014 - PIEDMONT, AL
BOUGHT THIS CAR NEW AS A CLOSEOUT ON MAY 30TH 2014. I WAS ON INTERSTATE 57 GOING SOUTH ABOUT 60 MILES OUT OF PADUCAH KY DRIVING THE POSTED SPEED LIMIT WITH THE CRUISE CONTROL ON. WITH NO WARNING THE CAR WENT TO THE LEFT ACROSS 3 LANES AND THEN BACK TO THE RIGHT 3 LANES AND AGAIN TO THE LEFT 3 LANES BEFORE I COULD REGAIN CONTROL. THE SEMI BEHIND ME JUST ABOUT JACK KNIFED TRYING TO AVOID HITTING ME. IT WAS ONLY BECAUSE THE TRAFFIC WAS VERY LIGHT AND THE SEMI AND I WERE THE ONLY ONES ON THE ROAD IN THAT AREA AT THE TIME THIS HAPPENED, OR THERE WOULD HAVE BEEN A MAJOR ACCIDENT. I TOOK THE CAR TO THE DEALER IN PADUCAH THEY SAID IT WAS MY BRAKES, THEY CUT THE ROUTERS. I COULD NOT DRIVE THE CAR EVEN AFTER THE REPAIR OVER 55 MPH AS IT WOULD WANDER TO THE LEFT AND TO THE RIGHT. WHEN I RETURNED TO MY HOME STATE I TOOK THE CAR BACK TO THE DEALER AND TOLD THEM TO RETURN IT TO HYUNDAI. I WAS TOLD BY THE DEALER THAT THEY NEVER HEARD OF THIS EVER HAPPENING TO ANYONE ELSE. I HAVE SEEN REPORTS OF OTHERS HAVING THE SAME PROBLEM SO THIS IS A COVER UP BY HYUNDAI. THE STEERING ON THE HYUNDAI IS BAD! THERE NEEDS TO BE A MAJOR RECALL ON THIS ELECTRONIC STEERING. THE COMPLAINTS ARE FROM SONATA OWNERS ALSO.

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ELECTRONIC STABILITY CONTROL

8/1/2014 - PIEDMONT, AL
BOUGHT THIS CAR NEW AS A CLOSEOUT ON MAY 30TH 2014. I WAS ON INTERSTATE 57 GOING SOUTH ABOUT 60 MILES OUT OF PADUCAH KY DRIVING THE POSTED SPEED LIMIT WITH THE CRUISE CONTROL ON. WITH NO WARNING THE CAR WENT TO THE LEFT ACROSS 3 LANES AND THEN BACK TO THE RIGHT 3 LANES AND AGAIN TO THE LEFT 3 LANES BEFORE I COULD REGAIN CONTROL. THE SEMI BEHIND ME JUST ABOUT JACK KNIFED TRYING TO AVOID HITTING ME. IT WAS ONLY BECAUSE THE TRAFFIC WAS VERY LIGHT AND THE SEMI AND I WERE THE ONLY ONES ON THE ROAD IN THAT AREA AT THE TIME THIS HAPPENED, OR THERE WOULD HAVE BEEN A MAJOR ACCIDENT. I TOOK THE CAR TO THE DEALER IN PADUCAH THEY SAID IT WAS MY BRAKES, THEY CUT THE ROUTERS. I COULD NOT DRIVE THE CAR EVEN AFTER THE REPAIR OVER 55 MPH AS IT WOULD WANDER TO THE LEFT AND TO THE RIGHT. WHEN I RETURNED TO MY HOME STATE I TOOK THE CAR BACK TO THE DEALER AND TOLD THEM TO RETURN IT TO HYUNDAI. I WAS TOLD BY THE DEALER THAT THEY NEVER HEARD OF THIS EVER HAPPENING TO ANYONE ELSE. I HAVE SEEN REPORTS OF OTHERS HAVING THE SAME PROBLEM SO THIS IS A COVER UP BY HYUNDAI. THE STEERING ON THE HYUNDAI IS BAD! THERE NEEDS TO BE A MAJOR RECALL ON THIS ELECTRONIC STEERING. THE COMPLAINTS ARE FROM SONATA OWNERS ALSO.

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VISIBILITY: SUN ROOF ASSEMBLY

7/31/2014 - PORTSMOUTH, RI
AT APPROX. 7:20 AM ON JULY 24, 2014 THE SUNROOF ON MY 2013 HYUNDAI ELANTRA GT WITH PANORAMIC ROOF EXPLODED WHILE TRAVELING ON RTE 495 IN MA. IT SOUNDED LIKE A SHOTGUN BLAST IN THE CAR. ALL WINDOWS WERE UP AND THE SUNROOF WAS CLOSED. THE SHADE WAS OPEN. I ESTIMATE 75% OF THE GLASS BLEW UP AND OUT OF THE VEHICLE. SOME REMAINED IN THE FRAME OF THE SUNROOF AND SOME FELL DOWN INTO THE CAR, A SMALL AMOUNT UPON MY HEAD AND DOWN MY BACK. THERE WAS NO VEHICLE IN FRONT OF OR NEXT TO ME IN THE THREE LANE STRETCH OF HIGHWAY. THE ROAD CONDITIONS WERE PERFECT, THE HIGHWAY HAS BEEN RE-PAVED IN THE LAST FEW MONTHS. THE OUTSIDE TEMP. WAS IN THE MID 70'S, NO RAIN, NO HEAVY WINDS, NOT TOO WARM OR TOO COLD. THERE WAS A COMMERCIAL VAN BEHIND THAT EXPERIENCE A SPRAY OF TEMPERED SAFETY GLASS. AS I PULLED OVER THEY PASSED ME WITH LOOKS OF ASTONISHMENT ON THEIR FACES. THEY WERE CHECKING TO SEE IF I WAS OK AND CONCERN FOR MY SAFETY. THEY DID NOT STOP AFTER SEEING I WAS NOT INJURED. AFTER CHECKING EVERYTHING OUT I CONTINUED TO DRIVE THE CAR TO WORK. I CALLED THE DEALERSHIP AND THEY ARRANGED TO GET ME A LOANER CAR AND TO PICK UP THE VEHICLE FOR INSPECTION AND REPAIR. AFTER SEEING THE VEHICLE I WAS TOLD IT WAS NOT A WARRANTY ISSUE (REALLY?) AND THAT THE HYUNDAI REPRESENTATIVE SAID THERE WAS NO APPARENT INDICATION IF THE SUNROOF WAS STRUCK OR NOT STRUCK WITH ANYTHING. BUT THAT "GLASS JUST DOESN'T BREAK BY ITSELF" SO IT WILL NOT BE COVERED UNDER WARRANTY. I CALLED HYUNDAI CUSTOMER AFFAIRS AND THEY GAVE ME A CASE NUMBER AND TOLD ME THEY WOULD LOOK INTO IT. THEY WERE ALSO SURPRISED A HYUNDAI ENGINEER WAS AVAILABLE TO INSPECT THE SUNROOF SO QUICKLY SINCE IT TYPICALLY TAKES SEVERAL DAYS TO SCHEDULE ONE TO GO SEE THE CAR IN PERSON. 5 DAYS LATER THEY TOLD ME THEY SPOKE TO SOMEONE AT THE DEALERSHIP AND THAT THEY WERE TOLD THE SAME THING THAT THE HYUNDAI REPRESENTATIVE HAD REPORTED.

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STRUCTURE: BODY

7/30/2014 - KINGSTON, WA
SUN ROOF (MOON ROOF) EXPLODED. WHILE TRAVELING AT 65 MPH, WITH THE SUN ROOF CLOSED AND THE INTERNAL CEILING SHADE CLOSED, AN EXTREMELY LOUD POP CAME FROM THE ROOF OF THE CAR. VERY LOUD! THEN, THE SOUND OF WIND AND BROKEN GLASS STREAMING OVER THE CAR AND ONTO THE CARS TRAVELING BEHIND US. WE PULLED OVER AND FOUND THE SUN ROOF SHATTERED FROM EDGE TO EDGE. WE MADE OUR WAY TO THE NEAREST HYUNDAI DEALER AND PERSUADED THEM TO VACUUM OUT THE GLASS. THEY TOLD US THAT THIS WAS DUE TO A ROCK HITTING THE TOP AND WOULD NOT BE COVERED BY THE WARRANTY. WE MADE OUR WAY HOME WITH NO TOP BUT TALKED TO MANY DIFFERENT HYUNDAI REPRESENTATIVES WHO ALL CLAIMED THAT THEY'D NEVER HEARD OF SUCH A THING. OUR SUBSEQUENT RESEARCH HAS SUGGESTED OTHERWISE. THIS IS A MAJOR CONCERN FOR THE SAFETY OF THOSE DRIVING AND OCCUPYING THESE CARS AND FOR THE OTHER DRIVERS ON THE ROAD AS WELL.

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