Auto Recalls for Consumers

HYUNDAI ELANTRA - 2013 HYUNDAI ELANTRA Problems & Complaints

 
Auto Recalls For Consumers
by Hyundai Motor America

There are 216 complaints filed for the 2013 HYUNDAI ELANTRA

Below is a list of complaints & problems filed against the 2013 HYUNDAI ELANTRA. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 HYUNDAI ELANTRA, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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See complaints below ↓
View other component problems for this vehicle or view all problems
Air Bags (13) Exterior Lighting (17) Seats (1) Structure (13) Vehicle Speed Control (7)
Electrical System (15) Fuel Propulsion System (4) Service Brakes (28) Suspension (35) Visibility (15)
Electronic Stability Control (12) Fuel System Gasoline (3) Service Brakes Hydraulic (2) Tires (24) Visibility Wiper (5)
Engine (15) Power Train (4) Steering (46) Unknown Or Other (15) Wheels (40)
Equipment (1) Seat Belts (3)

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ComplaintDescription

STEERING

10/4/2014 - MORRISONVILLE, NY
MY GIRLFRIEND PURCHASED A BRAND NEW HYUNDAI ELANTRA LAST YEAR AND SINCE PURCHASING THE VEHICLE IT HAS NOT DRIVEN PROPERLY. AT FIRST I ATTRIBUTED IT TO THE FACT THAT SHE HAD STUDDED TIRES ON THE VEHICLE DURING THE WINTER, HOWEVER THAT IS NOT THE CASE. THE VEHICLE DRIVES WHEREVER IT WANTS, BASICALLY. IT PULLS TO THE LEFT, IT PULLS TO THE RIGHT--ANYWHERE BUT STRAIGHT!! IT IS DIFFICULT TO STEER THE VEHICLE. I HAVE CONTACTED THE DEALERSHIP--GARVEY HYUNDAI, IN PLATTSBURGH, NY ON MULTIPLE OCCASIONS. THE SERVICE DEPARTMENT CLEARLY DOESN'T HAVE AN HONEST ANSWER FOR ME AND BASICALLY TOLD ME THAT THE VEHICLE IS KNOWN FOR THAT, AND IT "TAKES SOME GETTING USED TO." HE ATTRIBUTES IT TO THE ELECTRICAL POWER STEERING, HOWEVER IT IS MY UNDERSTANDING THAT THIS HAS ABSOLUTELY NOTHING TO DO WITH IT AND THE SERVICE DEPARTMENT IS WELL AWARE OF THIS. THEY DID AN ALIGNMENT CHECK AND CONFIRMED THAT EVERYTHING IS "NORMAL." WELL EVERYTHING IS NOT "NORMAL." MY GIRLFRIEND IS 8 MONTHS PREGNANT AND IS DRIVING AROUND IN A VEHICLE THAT IS VERY UNSAFE. SAFETY IS SOMETHING THAT SHE EXPECTED, AND THAT THE DEALERSHIP ASSURED HER OF WHEN SHE MADE THE DECISION TO SPEND ALMOST $30,000 ON A VEHICLE. THIS IS UNACCEPTABLE AND I WILL NOT STOP UNTIL THE DEALERSHIP OR HYUNDAI MAKE THIS RIGHT.

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UNKNOWN OR OTHER

10/1/2014 - CORONA DE TUCSON, AZ
WE WERE TRAVELING IN A REMOTE AREA AND WHILE GOING DOWN A HILL THE TIRE PRESSURE MONITOR SYSTEM ALERT CAME ON. THERE WAS NO PLACE TO PULL OFF THE ROAD DUE TO GUARD RAILS, SO I SLOWED DOWN AND CONTINUED DOWN THE HILL UNTIL I COULD PULL OFF THE SIDE OF THE ROAD. THERE WAS NO CELL PHONE SERVICE AND THIS CAR HAS NO SPARE TIRE. THE TIRE WAS NOT COMPLETELY FLAT AND A NAIL WAS SEEN IN A REPAIRABLE AREA OF THE TREAD ON THE DRIVER SIDE REAR TIRE. THE MANUFACTURER PROVIDES FREE ROAD SERVICE, BUT SINCE THERE WAS NO CELL PHONE SERVICE, I HAD NO CHOICE EXCEPT TO USE THE PROVIDED TIRE REPAIR AND INFLATION KIT. THE INSTRUCTIONS WERE FOLLOWED AND THE TIRE WAS INFLATED TO 32 PSI AS PER THE INSTRUCTIONS. I DISCONNECTED THE TIRE REPAIR AIR PUMP FROM THE VALVE STEM AND MY WIFE WAS ABOUT TO REPLACE THE VALVE STEM CAP WHEN THE TIRE EXPLODED AND FORCE FROM THE AIR KNOCKED HER TO THE GROUND AND ONTO THE ROADWAY. SHE SKINNED HER KNEES AND HAD A HEADACHE FOR HOURS AFTER THIS. THE FORCE OF THE TIRE EXPLOSION ALSO SHATTERED THE WHEEL WELL PLASTIC LINER. HAD THE TIRE EXPLOSION BEEN ON THE OUTSIDE OF THE TIRE MY WIFE WOULD LIKELY HAVE BEEN GRAVELY INJURED. THE LOUD SOUND FROM THE TIRE EXPLODING GOT THE ATTENTION OF A RANCH CREW REPAIRING FENCES IN THE AREA. THEY SAID IT SOUNDED LIKE A SHOTGUN BLAST. ONE OF THE CREW MEMBERS OFFERED US USE OF HIS PHONE TO CALL FOR HELP. WE SPENT 2 HOURS IN THE HEAT ARRANGING FOR A TOW AND WAITING FOR THE TOW TRUCK. THE CAR WAS TOWED TO THE NEAREST TIRE SHOP THAT HAD THE CORRECT SIZE TIRE FOR SALE. THIS WAS OVER 25 MILES AWAY IN PINETOP, AZ. I HAVE CONTACTED HYUNDAI NUMEROUS TIMES IN AN ATTEMPT FOR THEM TO COMPENSATE ME FOR THE DAMAGE TO MY CAR AND INJURY TO MY WIFE CAUSED BY THEIR TIRE REPAIR KIT WITHOUT ANY REASONABLE RESPONSE FROM THEM. IN MY OPINION, THEIR TIRE REPAIR KIT IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY HYUNDAI, AND I SHOULD BE COMPENSATED.

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STEERING

9/29/2014 - GENOA, NE
THIS CAR WAS PURCHASED FOR MY WIFE ABOUT A MONTH AGO AND I DRIVE IT VERY LITTLE. WHEN I HAVE, THE CAR SEEMS TO WONDER REAL BAD, MUCH WORSE ON NEW ROADS. IT IS ALMOST LIKE IT FLOATS SIDE TO SIDE. THIS LAST WEEKEND IT KEPT DRIFTING BOTH WAYS AND WENT OFF THE ROAD SEVERAL TIMES. THE DEALER CLAIMED EVERY THING IS ALRIGHT, BUT I KNOW IT SHOULD NOT WANDER LIKE THIS.

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ELECTRONIC STABILITY CONTROL

9/29/2014 - GENOA, NE
THIS CAR WAS PURCHASED FOR MY WIFE ABOUT A MONTH AGO AND I DRIVE IT VERY LITTLE. WHEN I HAVE, THE CAR SEEMS TO WONDER REAL BAD, MUCH WORSE ON NEW ROADS. IT IS ALMOST LIKE IT FLOATS SIDE TO SIDE. THIS LAST WEEKEND IT KEPT DRIFTING BOTH WAYS AND WENT OFF THE ROAD SEVERAL TIMES. THE DEALER CLAIMED EVERY THING IS ALRIGHT, BUT I KNOW IT SHOULD NOT WANDER LIKE THIS.

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EXTERIOR LIGHTING

9/26/2014 - SAN JOSE, CA
MY WIFE WAS DRIVING THE CAR. IT WAS A DARK ROAD IN THE NIGHT. PERHAPS SHE DIDN'T SEE THE STOP SIGN AND CASH INTO A VEHICLE COMING FROM RIGHT HAND SIDE, GOING IN THE SAME DIRECTION MY WIFE WAS GOING. MY WIFE CRASHED THE OTHER VEHICLE FROM BEHIND. IT WAS SERIOUS CRASH IN WHICH THE ENTIRE FRONT PORTION OF THE CAR IS DAMAGED. BUT THE AIR BAGS DID NOT COME OUT. MY WIFE HAD HER HEAD HIT THE STEERING WHEEL AND HAD A AN INJURY. MY COMPLAINT IS "WHY DID THE AIR BAG NOT INFLATE IN SUCH A SERIOUS CRASH?" ..UPDATED 10/06/14 .

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ENGINE

9/26/2014 - SAN JOSE, CA
MY WIFE WAS DRIVING THE CAR. IT WAS A DARK ROAD IN THE NIGHT. PERHAPS SHE DIDN'T SEE THE STOP SIGN AND CASH INTO A VEHICLE COMING FROM RIGHT HAND SIDE, GOING IN THE SAME DIRECTION MY WIFE WAS GOING. MY WIFE CRASHED THE OTHER VEHICLE FROM BEHIND. IT WAS SERIOUS CRASH IN WHICH THE ENTIRE FRONT PORTION OF THE CAR IS DAMAGED. BUT THE AIR BAGS DID NOT COME OUT. MY WIFE HAD HER HEAD HIT THE STEERING WHEEL AND HAD A AN INJURY. MY COMPLAINT IS "WHY DID THE AIR BAG NOT INFLATE IN SUCH A SERIOUS CRASH?" ..UPDATED 10/06/14 .

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STRUCTURE: BODY

9/26/2014 - SAN JOSE, CA
MY WIFE WAS DRIVING THE CAR. IT WAS A DARK ROAD IN THE NIGHT. PERHAPS SHE DIDN'T SEE THE STOP SIGN AND CASH INTO A VEHICLE COMING FROM RIGHT HAND SIDE, GOING IN THE SAME DIRECTION MY WIFE WAS GOING. MY WIFE CRASHED THE OTHER VEHICLE FROM BEHIND. IT WAS SERIOUS CRASH IN WHICH THE ENTIRE FRONT PORTION OF THE CAR IS DAMAGED. BUT THE AIR BAGS DID NOT COME OUT. MY WIFE HAD HER HEAD HIT THE STEERING WHEEL AND HAD A AN INJURY. MY COMPLAINT IS "WHY DID THE AIR BAG NOT INFLATE IN SUCH A SERIOUS CRASH?" ..UPDATED 10/06/14 .

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STEERING

9/23/2014 - BROOKLYN, NY
WHEN CORNERING AND THE ROAD IS SLIGHTLY UNEVEN THE CAR SKITTERS SIDE WAYS, OR IN BAD CASES IF YOU HIT A BUMP THE CAR STEPS SIDEWAYS. DEPENDING ON THE SPEED OR THE TIGHTNESS OF THE TURN, THE CAR CAN DRIFT SIDEWAYS BY QUITE A DISTANCE.

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SUSPENSION

9/23/2014 - BROOKLYN, NY
WHEN CORNERING AND THE ROAD IS SLIGHTLY UNEVEN THE CAR SKITTERS SIDE WAYS, OR IN BAD CASES IF YOU HIT A BUMP THE CAR STEPS SIDEWAYS. DEPENDING ON THE SPEED OR THE TIGHTNESS OF THE TURN, THE CAR CAN DRIFT SIDEWAYS BY QUITE A DISTANCE.

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WHEELS

9/22/2014 - VIRGINIA BEACH, VA
TIRES THAT CAME FACTORY ON THE VEHICLE DID NOT LAST AS LONG AS THE TIRE WAS RATED FROM THE MANUFACTURES WEBSITE. THEY ARE NEARLY BALD, DUE TO HIGHWAY DRIVING, AND THE MANUFACTURE AND CAR COMPANY WILL NOT HONOR THE TREAD LIFE WARRANTY. THEY SAID THAT THERE IS NOT AN OWNER WARRANTY BECAUSE I DID NOT PURCHASE THE TIRES. THIS IS CONFUSING TO ME, ONLY BECAUSE I BOUGHT A $24,000 CAR! CONTINENTAL WAS CONTACTED BY ME TO DISCUSS THIS, AND I'VE TAKEN MY VEHICLE TO THE DEALER. NEITHER IS WILLING TO ACCEPT THE FACT THAT THE TIRES DID NOT LAST LIKE THEY HAD ADVERTISED. NEXT VEHICLE I PURCHASE I PLAN ON REMOVING ANYTHING WITH THE NAME CONTINENTAL ON IT.

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