Auto Recalls for Consumers

HYUNDAI SANTA FE - 2013 HYUNDAI SANTA FE Problems & Complaints

 
Auto Recalls For Consumers
by Hyundai Motor America

There are 166 complaints filed for the 2013 HYUNDAI SANTA FE

Below is a list of complaints & problems filed against the 2013 HYUNDAI SANTA FE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 HYUNDAI SANTA FE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (2) Equipment (2) Power Train (21) Structure (12) Vehicle Speed Control (8)
Electrical System (13) Equipment Adaptive (1) Seats (8) Suspension (16) Visibility (10)
Electronic Stability Control (4) Exterior Lighting (5) Service Brakes (2) Tires (2) Visibility Wiper (8)
Engine (29) Fuel Propulsion System (11) Service Brakes Hydraulic (1) Traction Control System (1) Wheels (9)
Engine And Engine Cooling (1) Fuel System Gasoline (10) Steering (52) Unknown Or Other (5)

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ComplaintDescription

POWER TRAIN

2/15/2016 - MOUNT KISCO, NY
AFTER ACCELERATING FROM A STOP LIGHT, TURNING LEFT ONTO A TWO LANE 35MPH ROAD, THE CAR SEEMED TO DOWNSHIFT AND WOULD NOT RESPOND TO THE ACCELERATOR. IT CONTINUED TO MOVE FORWARD AT NO MORE THAN 10-15MPH JERKING AND LUNGING UP A HILL, CAUSING A HAZARD FOR APPROACHING CARS. THE AWD LIGHT CAME ON ALONG WITH ANOTHER LIGHT PERTAINING TO THE DRIVETRAIN/AXLE. WE WERE ABLE TO CONTINUE A FEW HUNDRED YARDS UNTIL A SAFE SPOT TO PULL OVER WAS FOUND. THE ROADSIDE ASSIST TECH SUSPECTED THERE MAY BE WATER IN THE FUEL SYSTEM, HOWEVER WHEN LOADING THE CAR ONTO THE TRUCK, NOTICED THE JERKING MOTION AND INSISTED IT SHOULD BE BROUGHT IN FOR INSPECTION. IN OUR FIRST CONVERSATION WITH THE MECHANIC HE MENTIONED RECALLS ON THE VEHICLE. WE SAID THAT WE HAD JUST PURCHASED THE CAR AFTER LEASE, 2 MONTHS PRIOR, AND DURING THAT PROCESS WE ASKED ABOUT RECALLS AND WERE TOLD THERE WERE NONE.

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FUEL/PROPULSION SYSTEM

2/15/2016 - MOUNT KISCO, NY
AFTER ACCELERATING FROM A STOP LIGHT, TURNING LEFT ONTO A TWO LANE 35MPH ROAD, THE CAR SEEMED TO DOWNSHIFT AND WOULD NOT RESPOND TO THE ACCELERATOR. IT CONTINUED TO MOVE FORWARD AT NO MORE THAN 10-15MPH JERKING AND LUNGING UP A HILL, CAUSING A HAZARD FOR APPROACHING CARS. THE AWD LIGHT CAME ON ALONG WITH ANOTHER LIGHT PERTAINING TO THE DRIVETRAIN/AXLE. WE WERE ABLE TO CONTINUE A FEW HUNDRED YARDS UNTIL A SAFE SPOT TO PULL OVER WAS FOUND. THE ROADSIDE ASSIST TECH SUSPECTED THERE MAY BE WATER IN THE FUEL SYSTEM, HOWEVER WHEN LOADING THE CAR ONTO THE TRUCK, NOTICED THE JERKING MOTION AND INSISTED IT SHOULD BE BROUGHT IN FOR INSPECTION. IN OUR FIRST CONVERSATION WITH THE MECHANIC HE MENTIONED RECALLS ON THE VEHICLE. WE SAID THAT WE HAD JUST PURCHASED THE CAR AFTER LEASE, 2 MONTHS PRIOR, AND DURING THAT PROCESS WE ASKED ABOUT RECALLS AND WERE TOLD THERE WERE NONE.

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ENGINE

2/15/2016 - MOUNT KISCO, NY
AFTER ACCELERATING FROM A STOP LIGHT, TURNING LEFT ONTO A TWO LANE 35MPH ROAD, THE CAR SEEMED TO DOWNSHIFT AND WOULD NOT RESPOND TO THE ACCELERATOR. IT CONTINUED TO MOVE FORWARD AT NO MORE THAN 10-15MPH JERKING AND LUNGING UP A HILL, CAUSING A HAZARD FOR APPROACHING CARS. THE AWD LIGHT CAME ON ALONG WITH ANOTHER LIGHT PERTAINING TO THE DRIVETRAIN/AXLE. WE WERE ABLE TO CONTINUE A FEW HUNDRED YARDS UNTIL A SAFE SPOT TO PULL OVER WAS FOUND. THE ROADSIDE ASSIST TECH SUSPECTED THERE MAY BE WATER IN THE FUEL SYSTEM, HOWEVER WHEN LOADING THE CAR ONTO THE TRUCK, NOTICED THE JERKING MOTION AND INSISTED IT SHOULD BE BROUGHT IN FOR INSPECTION. IN OUR FIRST CONVERSATION WITH THE MECHANIC HE MENTIONED RECALLS ON THE VEHICLE. WE SAID THAT WE HAD JUST PURCHASED THE CAR AFTER LEASE, 2 MONTHS PRIOR, AND DURING THAT PROCESS WE ASKED ABOUT RECALLS AND WERE TOLD THERE WERE NONE.

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POWER TRAIN

2/3/2016 - MARLBORO, NJ
THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE ROLLED DOWN THE DRIVEWAY WITHOUT BEING PROMPTED. THE VEHICLE ROLLED OVER THE CONTACT'S ARM AND CAUSED SECOND DEGREE BURNS. MEDICAL ATTENTION WAS REQUIRED. THE ISSUE RECURRED, BUT THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL AND STOP THE VEHICLE THE SECOND TIME. IN ADDITION, THE CONTACT STATED THAT A PASSENGER BECAME TRAPPED IN THE VEHICLE WHILE IT ROLLED DOWN THE DRIVEWAY INTO THE YARD OF ANOTHER PERSON'S RESIDENCE THE FIRST TIME. THE VEHICLE WAS DIAGNOSED, BUT THE DEALER COULD NOT REPAIR THE VEHICLE WITHOUT IT BEING INSPECTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 59,000.

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ELECTRICAL SYSTEM

12/30/2015 - BASKING RIDGE, NJ
CAR WOULDN'T START. EVERYTHING WENT DEAD. HAD CAR TOWED FROM NY CITY TO DEALER IN NJ. THEY CHECKED EVERYTHING AND FOUND NOTHING WRONG. THIS OCCURRED ON SEPT 27, 2015. IT HAPPENED AGAIN ON DEC. 27, 2015. SEVERAL PEOPLE TRIED TO JUMP START IT TO NO AVAIL. TOW TRUCK ARRIVED AND WAS GOING TO TOW IT FROM NY STATE TO NJ DEALER. TRIED TO JUMP IT AGAIN AND IT TOOK A JUMP. TOOK IT TO A MECHANIC ON DEC 28, 2015 AND THEY FOUND BATTERY WAS GOOD AND CHECKED ELECTRICAL AND FOUND NO PROBLEM. MY CONCERN IS IT HAPPENS WHILE DRIVING AND I LOSE POWER AND HAVE NO BRAKES OR STEERING OR STOP LIGHTS AND I COULD BE KILLED OR SOMEONE ELSE COULD BE INJURED. BOTH TIMES THE VEHICLE WAS IN A PARKING SPACE ON A CITY STREET OR PARKING LOT IN A MALL. CAUSE UNKNOWN. I HAVE NO RECORDS OF THE TOW FROM NY CITY BUT IT WAS TOWED BY HYUNDAI SO THEY HAVE A RECORD.

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UNKNOWN OR OTHER

11/10/2015 - TAYLORSVILLE, UT
GOING ON SIDE STREET AT 25MPH WHEN CAR SUDDENLY LOST CONTROL THEN HIT A CAR TIRE ON THE RIGHT OF THE VEHICLE BUT THEN ROLLED OVER ON ITS HEAD. SIDE AIR BAGS DEPLOYED BUT NOT DRIVE AIR BAG. THIS CAR HAS TO BE UNSTABLE TO HIT ANOTHER CAR ON THE SIDE (SEE PICS) AND OVERTURN. BESIDES, THERE ARE ALREADY RECALLS ON SOME SANTA FE SPORT FOR CRACKED AXLES AND BAD TIRES......UPDATED 12/03/15

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STRUCTURE: BODY

11/10/2015 - TAYLORSVILLE, UT
GOING ON SIDE STREET AT 25MPH WHEN CAR SUDDENLY LOST CONTROL THEN HIT A CAR TIRE ON THE RIGHT OF THE VEHICLE BUT THEN ROLLED OVER ON ITS HEAD. SIDE AIR BAGS DEPLOYED BUT NOT DRIVE AIR BAG. THIS CAR HAS TO BE UNSTABLE TO HIT ANOTHER CAR ON THE SIDE (SEE PICS) AND OVERTURN. BESIDES, THERE ARE ALREADY RECALLS ON SOME SANTA FE SPORT FOR CRACKED AXLES AND BAD TIRES......UPDATED 12/03/15

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WHEELS

11/10/2015 - TAYLORSVILLE, UT
GOING ON SIDE STREET AT 25MPH WHEN CAR SUDDENLY LOST CONTROL THEN HIT A CAR TIRE ON THE RIGHT OF THE VEHICLE BUT THEN ROLLED OVER ON ITS HEAD. SIDE AIR BAGS DEPLOYED BUT NOT DRIVE AIR BAG. THIS CAR HAS TO BE UNSTABLE TO HIT ANOTHER CAR ON THE SIDE (SEE PICS) AND OVERTURN. BESIDES, THERE ARE ALREADY RECALLS ON SOME SANTA FE SPORT FOR CRACKED AXLES AND BAD TIRES......UPDATED 12/03/15

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WHEELS

11/4/2015 - LONGVIEW, TX
I WAS DRIVING WEST ON U.S. HWY 80 AT ABOUT 30 MPH, AFTER PULLING OUT OF A PARKING LOT ABOUT 1 BLOCK BEFORE I LOST CONTROL OF MY 2013 HYUNDAI SANTA FE, AT AN INTERSECTION. IT MADE A SHARP RIGHT TURN WITHOUT MY HELP AT ALL. AFTER HITTING ANOTHER VEHICLE AND THEN JUMPING A LARGE CURB, I CAME TO STOP ABOUT 18" FROM A SMALL TREE. I WAS COMPLETELY TRAUMATIZED. THE RIGHT FRONT WHEEL HAD A BLOW OUT FROM THE OUTSIDE SIDE WALL OF THE TIRE. THE MECHANIC SAID IT LOOKED SLASHED. THE BIG QUESTION IS, DID THE BLOW OUT OCCUR AT THE TIME MY VEHICLE MADE THE SHARP RIGHT TURN AT THE INTERSECTION, OR DID IT OCCUR WHEN IT HIT THE CURB? I DON'T KNOW, BUT I FEEL SOMETHING HAPPENED TO CAUSE THAT SHARP RIGHT TURN IN THE FIRST PLACE. I HAD THE MECHANIC CHECK OUT THE RIGHT FRONT WHEEL AREA (AXLE, ETC). THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLES PARTS, THAT WASN'T CAUSED BY THE ACCIDENT. THIS MAKES ME MORE CONVINCED IT HAS TO BE THE TIRE. THIS IS THE SECOND TIRE THAT HAS BLOWN OUT ON THE OUTSIDE WALL OF THE TIRE SINCE I PURCHASED THIS VEHICLE IN 2013. THE OTHER BLOW OUT WAS FROM A NAIL GOING THROUGH THE OUTSIDE WALL. I ONLY HAVE 11,045 MILES ON THIS VEHICLE. TIRES ARE A KUMHO, CRUGEN, P235/55R19, 101H SL BSW OE (INFORMATION COPIED FROM A DISCOUNT TIRE RECEIPT WHEN THE FIRST BLOW OUT WAS REPLACED 5-22-15). I AM AFRAID TO GET BACK IN THIS VEHICLE BECAUSE I DON'T KNOW WHAT CAUSED COMPLETE LOSS OF CONTROL. I WILL TRADE IT IN ON A DIFFERENT VEHICLE. I'M AFRAID OF HYUNDAI'S AND KUMHO TIRES!

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STEERING

11/4/2015 - LONGVIEW, TX
I WAS DRIVING WEST ON U.S. HWY 80 AT ABOUT 30 MPH, AFTER PULLING OUT OF A PARKING LOT ABOUT 1 BLOCK BEFORE I LOST CONTROL OF MY 2013 HYUNDAI SANTA FE, AT AN INTERSECTION. IT MADE A SHARP RIGHT TURN WITHOUT MY HELP AT ALL. AFTER HITTING ANOTHER VEHICLE AND THEN JUMPING A LARGE CURB, I CAME TO STOP ABOUT 18" FROM A SMALL TREE. I WAS COMPLETELY TRAUMATIZED. THE RIGHT FRONT WHEEL HAD A BLOW OUT FROM THE OUTSIDE SIDE WALL OF THE TIRE. THE MECHANIC SAID IT LOOKED SLASHED. THE BIG QUESTION IS, DID THE BLOW OUT OCCUR AT THE TIME MY VEHICLE MADE THE SHARP RIGHT TURN AT THE INTERSECTION, OR DID IT OCCUR WHEN IT HIT THE CURB? I DON'T KNOW, BUT I FEEL SOMETHING HAPPENED TO CAUSE THAT SHARP RIGHT TURN IN THE FIRST PLACE. I HAD THE MECHANIC CHECK OUT THE RIGHT FRONT WHEEL AREA (AXLE, ETC). THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLES PARTS, THAT WASN'T CAUSED BY THE ACCIDENT. THIS MAKES ME MORE CONVINCED IT HAS TO BE THE TIRE. THIS IS THE SECOND TIRE THAT HAS BLOWN OUT ON THE OUTSIDE WALL OF THE TIRE SINCE I PURCHASED THIS VEHICLE IN 2013. THE OTHER BLOW OUT WAS FROM A NAIL GOING THROUGH THE OUTSIDE WALL. I ONLY HAVE 11,045 MILES ON THIS VEHICLE. TIRES ARE A KUMHO, CRUGEN, P235/55R19, 101H SL BSW OE (INFORMATION COPIED FROM A DISCOUNT TIRE RECEIPT WHEN THE FIRST BLOW OUT WAS REPLACED 5-22-15). I AM AFRAID TO GET BACK IN THIS VEHICLE BECAUSE I DON'T KNOW WHAT CAUSED COMPLETE LOSS OF CONTROL. I WILL TRADE IT IN ON A DIFFERENT VEHICLE. I'M AFRAID OF HYUNDAI'S AND KUMHO TIRES!

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