Auto Recalls for Consumers

LINCOLN MKS - 2013 LINCOLN MKS Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 37 complaints filed for the 2013 LINCOLN MKS

Below is a list of complaints & problems filed against the 2013 LINCOLN MKS. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 LINCOLN MKS, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (1) Exterior Lighting (1) Seats (3) Structure (1) Unknown Or Other (1)
Electrical System (6) Fuel Propulsion System (5) Service Brakes (1) Suspension (1) Vehicle Speed Control (1)
Engine (12) Fuel System Gasoline (1) Steering (6) Tires (1) Visibility Wiper (1)
Equipment (1) Power Train (2)

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ComplaintDescription

ELECTRICAL SYSTEM

5/29/2018 - LAKE BLUFF, IL
[XXX] DIED AS WELL AS 30 OTHERS LIKE GUINEE PIGS FOR BIG AUTO PROFIT OVER SAFETY. THEY HAD THE CHANCE TO REGULATE IN 2011 AND FAILED THANKS [XXX] CELL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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ENGINE

5/29/2018 - LAKE BLUFF, IL
[XXX] DIED AS WELL AS 30 OTHERS LIKE GUINEE PIGS FOR BIG AUTO PROFIT OVER SAFETY. THEY HAD THE CHANCE TO REGULATE IN 2011 AND FAILED THANKS [XXX] CELL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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STEERING

4/22/2018 - PALM BAY, FL
I WAS DRIVING ON THE HIGHWAY AND THE POWER STEERING TOTALLY FAILED! I HAD TO QUICKLY GET TO AN EXIT AND HAVE MY VEHICLE TOWED ON THE BACK OF A FLATBED. I CHECKED THE RECALLS ON MY VEHICLE AND THERE IS AN OUTSTANDING ELECTRONIC STEERING RECALL, BUT SUPPOSEDLY THERE IS SOME WAY THAT LINCOLN/FORD CONNECTS THE VIN TO THE RECALL AND SAID THAT MY VEHICLE WAS NOT COVERED. I DON'T BELIEVE IT. MY VEHICLE IS UNDRIVEABLE. I NEED TO FIND OUT HOW THIS COULD HAPPEN AND HOW I CAN HAVE THE VEHICLE COVERED UNDER THE RECALL OF THE OTHER MODELS THAT ARE INCLUDED IN THE RECALL OF THE 2013 LINCOLN MKS!!!!

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ENGINE

1/25/2018 - LAKE BLUFF, IL
SAFETY FEATURES FOR KEYLESS IGNITION EXIT FROM CAR FAILURE. NO AUDIBLE & NO ENGINE SHUT OFF 2 DEATHS

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UNKNOWN OR OTHER

1/25/2018 - LAKE BLUFF, IL
SAFETY FEATURES FOR KEYLESS IGNITION EXIT FROM CAR FAILURE. NO AUDIBLE & NO ENGINE SHUT OFF 2 DEATHS

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STEERING

12/26/2017 - CHARLOTTE, NC
THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING 30 MPH, THE ADVANCED SERVICE INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (TINDOL FORD, 1901 E. FRANKLIN BLVD, GASTONIA, NC 28054) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED DUE TO A BLOCKAGE TO THE POWER STEERING MODULE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000.

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VEHICLE SPEED CONTROL

12/14/2017 - ST. LOUIS, MO
THE CONTACT OWNED A 2013 LINCOLN MKS. WHILE DRIVING INTO A PARKING SPACE, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A CONCRETE BEAM. THE DRIVER SUSTAINED INJURIES TO BOTH KNEES, THE LEFT ARM, NECK, AND BACK. MEDICAL ATTENTION WAS RECEIVED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.

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FUEL/PROPULSION SYSTEM

10/12/2017 - SILVER SPRING, MD
THE CONTACT OWNS A 2013 LINCOLN MKS. AFTER STARTING THE VEHICLE AND PLACING THE VEHICLE IN DRIVE, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP ELECTRIC MODULE FAILED. WHILE ATTEMPTING TO HAVE THE VEHICLE REPAIRED, THE CONTACT WAS INFORMED BY KOONS SILVER SPRING FORD (3111 AUTOMOBILE BLVD, SILVER SPRING, MD 20904, (855) 765-9649) THAT THE PART HAD BEEN DISCONTINUED. THE CONTACT STATED THAT THE SUGGESTED REPLACEMENT PART WAS NOT COMPATIBLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

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FUEL/PROPULSION SYSTEM

7/14/2017 - DU QUOIN, IL
THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, THE CONTACT DETECTED A FUEL ODOR AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO DAVE SINCLAIR FORD (7466 S LINDBERGH BLVD, ST. LOUIS, MO 63125) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO VOGLER MOTOR COMPANY (1170 E MAIN ST, CARBONDALE, IL 62901) WHERE THE RECALL REPAIR WAS COMPLETED; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE STALLED ONCE AGAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. VOGLER FORD STATED THAT THEY WOULD TOW THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

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STEERING

5/23/2017 - GARLAND, TX
THE CONTACT OWNS A 2013 LINCOLN MKS. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL LOCKED WITHOUT WARNING. THE SERVICE ADVANCE TRACK AND POWER STEERING ASSIST FAULT INDICATORS ILLUMINATED. AS A RESULT, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE STEERING RETURNED TO NORMAL ONCE THE VEHICLE WAS RESTARTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 75,000.

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