Auto Recalls for Consumers

LINCOLN MKS - 2013 LINCOLN MKS Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 32 complaints filed for the 2013 LINCOLN MKS

Below is a list of complaints & problems filed against the 2013 LINCOLN MKS. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 LINCOLN MKS, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (1) Equipment (1) Fuel System Gasoline (1) Service Brakes (1) Suspension (1)
Electrical System (5) Exterior Lighting (1) Power Train (2) Steering (4) Tires (1)
Engine (10) Fuel Propulsion System (5) Seats (3) Structure (1) Visibility Wiper (1)

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ComplaintDescription

FUEL/PROPULSION SYSTEM

10/12/2017 - SILVER SPRING, MD
THE CONTACT OWNS A 2013 LINCOLN MKS. AFTER STARTING THE VEHICLE AND PLACING THE VEHICLE IN DRIVE, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP ELECTRIC MODULE FAILED. WHILE ATTEMPTING TO HAVE THE VEHICLE REPAIRED, THE CONTACT WAS INFORMED BY KOONS SILVER SPRING FORD (3111 AUTOMOBILE BLVD, SILVER SPRING, MD 20904, (855) 765-9649) THAT THE PART HAD BEEN DISCONTINUED. THE CONTACT STATED THAT THE SUGGESTED REPLACEMENT PART WAS NOT COMPATIBLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

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FUEL/PROPULSION SYSTEM

7/14/2017 - DU QUOIN, IL
THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, THE CONTACT DETECTED A FUEL ODOR AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO DAVE SINCLAIR FORD (7466 S LINDBERGH BLVD, ST. LOUIS, MO 63125) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO VOGLER MOTOR COMPANY (1170 E MAIN ST, CARBONDALE, IL 62901) WHERE THE RECALL REPAIR WAS COMPLETED; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE STALLED ONCE AGAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. VOGLER FORD STATED THAT THEY WOULD TOW THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

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STEERING

5/23/2017 - GARLAND, TX
THE CONTACT OWNS A 2013 LINCOLN MKS. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL LOCKED WITHOUT WARNING. THE SERVICE ADVANCE TRACK AND POWER STEERING ASSIST FAULT INDICATORS ILLUMINATED. AS A RESULT, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE STEERING RETURNED TO NORMAL ONCE THE VEHICLE WAS RESTARTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 75,000.

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ENGINE

4/6/2017 - LAKE BLUFF, IL
MY PARENTS DIED DUE TO NHTSA NOT PASSING REGULATIONS ON KEYLESS IGNITION CAR SYSTEMS..(GOOGLE FONTANINI KEYLESS IGNITION DEATH) FOR FULL STORY. THIS WAS PREVENTABLE AND MORE DEATHS HAVE HAPPEN SINCE. WAKE UP AND PASS REGULATIONS

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FUEL/PROPULSION SYSTEM

2/6/2017 - CLIFTON, NJ
THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE VEHICLE STALLED RANDOMLY WITHOUT WARNING. OCCASIONALLY, THE VEHICLE WOULD NOT START. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES FOR DIAGNOSTIC TESTING. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC. MONTHS LATER, THE MANUFACTURER SENT A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING TO DETERMINE THE MANUFACTURER'S SOLUTION TO SCHEDULE A RECALL REPAIR WITH THE DEALER. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

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ENGINE

9/12/2016 - SPRINGFIELD, NE
THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE PUSH BUTTON START FAILED. THE CONTACT BELIEVED THAT THE ENGINE WAS OFF WHEN IT WAS STILL ON, CAUSING CARBON MOXIDE TO FILL THE GARAGE. THE CONTACT AND PASSENGER BECAME ILL DUE TO THE CARBON MONOXIDE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT EQUIPPED WITH AN ALARM THAT ADVISED THAT THE ENGINE WAS ON NOR DID IT HAVE A TIMER THAT WILL SHUT OFF THE ENGINE AUTOMATICALLY IF LEFT ON. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 18,900.

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STEERING

9/6/2016 - PONCHATOULA, LA
I WAS ON MY WAY HOME FROM A TRIP OUT OF STATE WHEN I WAS DRIVING I CAN FEEL THAT IT WAS SOMETHING WRONG WITH THE STEERING WHEEL IT WAS KIND OF STIFF. AS I CONTINUED TO DRIVE IT GOT WORSE TO THE POINT TO WHERE IT HAD A MIND OF ITS ON AND THE LIGHT CAME ON SAYING LOSS OF POWER WHEEL STEERING. I THEN GOT OFF ON AN EXIT THINKING I NEEDED POWER STEERING FLUID STOP AT AN ORILEYS STORE AND BOUGHT SOME TO COME TO THE FACT THAT MY CAR DOESN'T TAKE POWER STEERING FLUID ITS ELECTRICAL. I STILL HAD AND HOUR TO GO BEFORE I MADE IT TO MY ONE OF MY DESTINATION, IT WAS A HARD DRIVE BECAUSE THEN THE STEERING WHEEL BASICALLY LOCKED UP.

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STEERING

8/29/2016 - NEW RICHMOND, OH
THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING, THE CONTACT OBSERVED AN ABNORMAL NOISE FROM THE FRONT DRIVER SIDE WHEEL WHILE TURNING. THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STREP BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

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TIRES: PRESSURE MONITORING AND REGULATING SYSTEMS

8/29/2016 - NEW RICHMOND, OH
THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING, THE CONTACT OBSERVED AN ABNORMAL NOISE FROM THE FRONT DRIVER SIDE WHEEL WHILE TURNING. THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STREP BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

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SUSPENSION

8/29/2016 - NEW RICHMOND, OH
THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING, THE CONTACT OBSERVED AN ABNORMAL NOISE FROM THE FRONT DRIVER SIDE WHEEL WHILE TURNING. THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STREP BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

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