Auto Recalls for Consumers

VOLKSWAGEN TIGUAN - 2013 VOLKSWAGEN TIGUAN Problems & Complaints

 
Auto Recalls For Consumers
by VOLKSWAGEN

There are 61 complaints filed for the 2013 VOLKSWAGEN TIGUAN

Below is a list of complaints & problems filed against the 2013 VOLKSWAGEN TIGUAN. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 VOLKSWAGEN TIGUAN, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (27) Engine (11) Latches Locks Linkages (1) Service Brakes (4) Tires (1)
Electrical System (11) Fuel Propulsion System (7) Parking Brake (1) Steering (12) Unknown Or Other (7)
Electronic Stability Control (2) Fuel System Gasoline (4) Power Train (5) Structure (3) Vehicle Speed Control (5)

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ComplaintDescription

AIR BAGS

3/29/2018 - MOUNTLAKE TERRACE, WA
THE ELECTRONICS IN THE STEERING WHEEL STARTED GOING OUT, FINALLY NOTHING ON THE STEERING WHEEL TO DO WITH ELECTRONICS WILL WORK, NO AIRBAG NO HORN NO CRUISE CONTROL NO STEREO BUTTONS NO OTHER CONTROLS THIS PROBLEM IS RELATED TO THE CLOCK SPRING, AND SO I TOOK IT TO A DEALER . THE DEALER SAID IT HAD ALREADY HAD THE RECALL DONE , THEY PUT A COVER OVER THE ELECTRONIC CLOCK SPRING, THEY SAID BACK WHEN THAT THIS WOULD FIX THE PROBLEM , WELL IT DOESN'T FIX THE PROBLEM , IT MAY DELAY IT , UNTIL THE CAR IS OUT OF WARRANTY . MY DAUGHTER DRIVES THIS CAR, WITHOUT AN AIRBAG NOW BECAUSE VW AND PIGNATARO VW REFUSE TO PROPERLY DEAL WIT THE PROBLEM. THE COVER DOES NOT WORK , THE CLOCK SPRING WILL BREAK , AND THE AIRBAG LIGHT WILL COME ON . LEAVING THE OCCUPANT OPEN TO INJURY OR DEATH IN HEAD ON COLLITION. THIS IS A SHAM THAT THE COMPANY WILL NOT FIX THE PROBLEM . THEY SAID IT HAD BEEN FIXED SO THEY ARE NO LONGER LIABLE . IT IS NOT FIXED !!!! PEOPLE ARE GOING TO , OR ARE DYING BECAUSE OF THIS !!!

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VEHICLE SPEED CONTROL

3/29/2018 - MOUNTLAKE TERRACE, WA
THE ELECTRONICS IN THE STEERING WHEEL STARTED GOING OUT, FINALLY NOTHING ON THE STEERING WHEEL TO DO WITH ELECTRONICS WILL WORK, NO AIRBAG NO HORN NO CRUISE CONTROL NO STEREO BUTTONS NO OTHER CONTROLS THIS PROBLEM IS RELATED TO THE CLOCK SPRING, AND SO I TOOK IT TO A DEALER . THE DEALER SAID IT HAD ALREADY HAD THE RECALL DONE , THEY PUT A COVER OVER THE ELECTRONIC CLOCK SPRING, THEY SAID BACK WHEN THAT THIS WOULD FIX THE PROBLEM , WELL IT DOESN'T FIX THE PROBLEM , IT MAY DELAY IT , UNTIL THE CAR IS OUT OF WARRANTY . MY DAUGHTER DRIVES THIS CAR, WITHOUT AN AIRBAG NOW BECAUSE VW AND PIGNATARO VW REFUSE TO PROPERLY DEAL WIT THE PROBLEM. THE COVER DOES NOT WORK , THE CLOCK SPRING WILL BREAK , AND THE AIRBAG LIGHT WILL COME ON . LEAVING THE OCCUPANT OPEN TO INJURY OR DEATH IN HEAD ON COLLITION. THIS IS A SHAM THAT THE COMPANY WILL NOT FIX THE PROBLEM . THEY SAID IT HAD BEEN FIXED SO THEY ARE NO LONGER LIABLE . IT IS NOT FIXED !!!! PEOPLE ARE GOING TO , OR ARE DYING BECAUSE OF THIS !!!

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ELECTRICAL SYSTEM

3/29/2018 - MOUNTLAKE TERRACE, WA
THE ELECTRONICS IN THE STEERING WHEEL STARTED GOING OUT, FINALLY NOTHING ON THE STEERING WHEEL TO DO WITH ELECTRONICS WILL WORK, NO AIRBAG NO HORN NO CRUISE CONTROL NO STEREO BUTTONS NO OTHER CONTROLS THIS PROBLEM IS RELATED TO THE CLOCK SPRING, AND SO I TOOK IT TO A DEALER . THE DEALER SAID IT HAD ALREADY HAD THE RECALL DONE , THEY PUT A COVER OVER THE ELECTRONIC CLOCK SPRING, THEY SAID BACK WHEN THAT THIS WOULD FIX THE PROBLEM , WELL IT DOESN'T FIX THE PROBLEM , IT MAY DELAY IT , UNTIL THE CAR IS OUT OF WARRANTY . MY DAUGHTER DRIVES THIS CAR, WITHOUT AN AIRBAG NOW BECAUSE VW AND PIGNATARO VW REFUSE TO PROPERLY DEAL WIT THE PROBLEM. THE COVER DOES NOT WORK , THE CLOCK SPRING WILL BREAK , AND THE AIRBAG LIGHT WILL COME ON . LEAVING THE OCCUPANT OPEN TO INJURY OR DEATH IN HEAD ON COLLITION. THIS IS A SHAM THAT THE COMPANY WILL NOT FIX THE PROBLEM . THEY SAID IT HAD BEEN FIXED SO THEY ARE NO LONGER LIABLE . IT IS NOT FIXED !!!! PEOPLE ARE GOING TO , OR ARE DYING BECAUSE OF THIS !!!

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ELECTRICAL SYSTEM

3/27/2018 - SAN RAFAEL, CA
THE CONTACT OWNS A 2013 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE STEERING WHEEL MAKING AN ABNORMAL NOISE, THEN THE HORN FAILED, THE STEERING WHEEL FUNCTION BUTTONS FAILED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALLS. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

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STEERING

3/27/2018 - SAN RAFAEL, CA
THE CONTACT OWNS A 2013 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE STEERING WHEEL MAKING AN ABNORMAL NOISE, THEN THE HORN FAILED, THE STEERING WHEEL FUNCTION BUTTONS FAILED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALLS. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

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ELECTRICAL SYSTEM

1/23/2018 - LEMON GROVE, CA
IN 2015 THERE WAS A RECALL FOR CLOCK SPRINGS IN THE 2013 VOLKSWAGEN TIGUAN WHICH I OWN AND OTHER OF THEIR VEHICLES. MY PREVIOUS OWNER GOT IT REPLACED THEN AND I BOUGHT THE CAR IN 2016. I HEARD A CLICKING NOISE AND THEN MY AIRBAG LIGHT CAME ON AND THE CONTROLS ON THE STEERING WHEELS STOPPED WORKING AND MY HORN STOPPED WORKING ALSO. BEING THAT MY CAR HAS $46000 MILES AND I HAVE EXTENDED 100,000 MILE WARRANTY... I WENT TO VW TO COMPLAIN AS CLEARLY THIS RECALL DIDN+T DO ANYTHING BECAUSE IT HASN+T BEEN EVEN THAT LONG FOR IT TO BE BREAKING AGAIN. THEY DENIED TO COVER IT BECAUSE IT HAD BEEN FIXED PREVIOUSLY WHEN THE RECALL HAPPENED. THIS CLEARLY IS AN ISSUE THAT WASN+T RESOLVED WITH THE RECALL AS I GOOGLED WHAT THIS WAS WHEN I FIRST HEARD THE NOISE AND THERE ARE SOOOOO MANY PEOPLE COMPLAINING OF THE SAME ISSUE AFTER IT WAS FIXED THE FIRST TIME AROUND. THIS IS A $500 JOB THAT I+M GOING TO HAVE TO PAY NOW AND IT+S FRUSTRATING BECAUSE I TRULY FEEL THIS IS A DEFECT IN THE CAR AND SHOULD BE COVERED.

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UNKNOWN OR OTHER

1/23/2018 - LEMON GROVE, CA
IN 2015 THERE WAS A RECALL FOR CLOCK SPRINGS IN THE 2013 VOLKSWAGEN TIGUAN WHICH I OWN AND OTHER OF THEIR VEHICLES. MY PREVIOUS OWNER GOT IT REPLACED THEN AND I BOUGHT THE CAR IN 2016. I HEARD A CLICKING NOISE AND THEN MY AIRBAG LIGHT CAME ON AND THE CONTROLS ON THE STEERING WHEELS STOPPED WORKING AND MY HORN STOPPED WORKING ALSO. BEING THAT MY CAR HAS $46000 MILES AND I HAVE EXTENDED 100,000 MILE WARRANTY... I WENT TO VW TO COMPLAIN AS CLEARLY THIS RECALL DIDN+T DO ANYTHING BECAUSE IT HASN+T BEEN EVEN THAT LONG FOR IT TO BE BREAKING AGAIN. THEY DENIED TO COVER IT BECAUSE IT HAD BEEN FIXED PREVIOUSLY WHEN THE RECALL HAPPENED. THIS CLEARLY IS AN ISSUE THAT WASN+T RESOLVED WITH THE RECALL AS I GOOGLED WHAT THIS WAS WHEN I FIRST HEARD THE NOISE AND THERE ARE SOOOOO MANY PEOPLE COMPLAINING OF THE SAME ISSUE AFTER IT WAS FIXED THE FIRST TIME AROUND. THIS IS A $500 JOB THAT I+M GOING TO HAVE TO PAY NOW AND IT+S FRUSTRATING BECAUSE I TRULY FEEL THIS IS A DEFECT IN THE CAR AND SHOULD BE COVERED.

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AIR BAGS

1/23/2018 - LEMON GROVE, CA
IN 2015 THERE WAS A RECALL FOR CLOCK SPRINGS IN THE 2013 VOLKSWAGEN TIGUAN WHICH I OWN AND OTHER OF THEIR VEHICLES. MY PREVIOUS OWNER GOT IT REPLACED THEN AND I BOUGHT THE CAR IN 2016. I HEARD A CLICKING NOISE AND THEN MY AIRBAG LIGHT CAME ON AND THE CONTROLS ON THE STEERING WHEELS STOPPED WORKING AND MY HORN STOPPED WORKING ALSO. BEING THAT MY CAR HAS $46000 MILES AND I HAVE EXTENDED 100,000 MILE WARRANTY... I WENT TO VW TO COMPLAIN AS CLEARLY THIS RECALL DIDN+T DO ANYTHING BECAUSE IT HASN+T BEEN EVEN THAT LONG FOR IT TO BE BREAKING AGAIN. THEY DENIED TO COVER IT BECAUSE IT HAD BEEN FIXED PREVIOUSLY WHEN THE RECALL HAPPENED. THIS CLEARLY IS AN ISSUE THAT WASN+T RESOLVED WITH THE RECALL AS I GOOGLED WHAT THIS WAS WHEN I FIRST HEARD THE NOISE AND THERE ARE SOOOOO MANY PEOPLE COMPLAINING OF THE SAME ISSUE AFTER IT WAS FIXED THE FIRST TIME AROUND. THIS IS A $500 JOB THAT I+M GOING TO HAVE TO PAY NOW AND IT+S FRUSTRATING BECAUSE I TRULY FEEL THIS IS A DEFECT IN THE CAR AND SHOULD BE COVERED.

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AIR BAGS

1/2/2018 - CONWAY, AR
VEHICLE'S CLOCK SPRING WAS FOUND TO BE DYSFUNCTIONAL AND HAD TO BE REPLACED. MY STEERING WHEEL STARTED MAKING A CLICKING NOISE AND THEN AN AIRBAG ERROR CAME UP. I WAS AFRAID IT WOULD NOT DEPLOY IN THE EVENT OF A WRECK, OR DEPLOY FOR NO REASON DRIVING DOWN THE STREET. DOING SOME RESEARCH IT APPEARS THERE IS A RECALL FOR THIS EXACT ISSUE THAT INCLUDES MY YEAR AND MODEL - BUT VOLKSWAGEN IS SAYING IT'S NOT INCLUDED BASED ON MY VIN. I BELIEVE THAT IT SHOULD BE INCLUDED SINCE THE CLOCK SPRING IS MALFUNCTIONING IN A 3.5 YEAR OLD CAR.

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STEERING

1/2/2018 - CONWAY, AR
VEHICLE'S CLOCK SPRING WAS FOUND TO BE DYSFUNCTIONAL AND HAD TO BE REPLACED. MY STEERING WHEEL STARTED MAKING A CLICKING NOISE AND THEN AN AIRBAG ERROR CAME UP. I WAS AFRAID IT WOULD NOT DEPLOY IN THE EVENT OF A WRECK, OR DEPLOY FOR NO REASON DRIVING DOWN THE STREET. DOING SOME RESEARCH IT APPEARS THERE IS A RECALL FOR THIS EXACT ISSUE THAT INCLUDES MY YEAR AND MODEL - BUT VOLKSWAGEN IS SAYING IT'S NOT INCLUDED BASED ON MY VIN. I BELIEVE THAT IT SHOULD BE INCLUDED SINCE THE CLOCK SPRING IS MALFUNCTIONING IN A 3.5 YEAR OLD CAR.

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