Auto Recalls for Consumers

FORD EXPLORER - 2016 FORD EXPLORER Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 756 complaints filed for the 2016 FORD EXPLORER

Below is a list of complaints & problems filed against the 2016 FORD EXPLORER. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2016 FORD EXPLORER, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (12) Equipment Adaptive (1) Power Train (75) Steering (118) Unknown Or Other (234)
Electrical System (53) Forward Collision Avoidance (1) Seat Belts (6) Structure (33) Vehicle Speed Control (56)
Electronic Stability Control (12) Fuel Propulsion System (79) Seats (14) Suspension (12) Visibility Wiper (5)
Engine (200) Fuel System Gasoline (3) Service Brakes (8) Tires (4) Wheels (38)
Engine And Engine Cooling (34)

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ComplaintDescription

SUSPENSION

7/19/2019 - ATHENS, AL
TL THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). THE CONTACT CALLED MCCLARY FORD AT 866-644-9524 (LOCATED AT 1104 U.S. HIGHWAY 72 EAST, ATHENS, AL 35611) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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STRUCTURE: BODY

7/17/2019 - DALLAS, TX
ON SEPARATE OCCASIONS, MY VEHICLE+S DRIVER SIDE AND PASSENGER SIDE WINDSHIELD PILLAR/MOLDING TRIM FLEW OFF VEHICLE WHILE DRIVING ON THE HIGHWAY. THE PLASTIC WHICH THE PANEL IS DEFECTIVE.

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STEERING

7/16/2019 - BLUFFTON, SC
DASH WARNING MESSAGE STATES "STEERING SYSTEM FAULT". POWER STEERING NO LONGER ACTIVE. EXTREMELY DIFFICULT TO TURN WHEEL. HAD TO MUSCLE CAR TO SAFE LANE. NOT DRIVE-ABLE.

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UNKNOWN OR OTHER

7/16/2019 - PHOENIX, AZ
TIRES - ALL 4 HANOOK TIRES DOT # 5MNC 1A H (0216) 255/50/R20 TREADS HAVE BEEN CHIPPING AND PEELING UP RESULTING IN UNSAFE CONDITIONS AND EXCESSIVE WEAR. THESE TIRES ARE CLEARLY PROBLEMATIC TIRES AND COMPLETELY WORN OUT AT 20,000 MILES. MANUFACTURER IS AWARE IF THIS RESULTING FROM NEW COMPOUNDS (MATERIALS) USED IN MANUFACTURING. HIGH SPEED BLOWOUTS HAVE BEEN REPORTED FOR THIS PARTICULAR TIRE YET NO RECALL HAS BEEN ISSUED FOR THIS TIRE DESPITE ITS DEFECTS AND SAFETY CONCERNS. I FIRST NOTICED IT ON THE TWO FRONT TIRES. IT IS SHOCKING THAT FORD WOULD USE THESE TIRES.

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WHEELS

7/15/2019 - BALDWINSVILLE, NY
PREMATURE TIRE WEAR CAUSING INADEQUATE TRACTION IN ADVERSE WEATHER CONDITIONS

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SUSPENSION

7/15/2019 - LOS ANGELES, CA
THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. WOODY ANDERSON FORD (2500 JORDAN LN NW, HUNTSVILLE, AL 35816, (877) 315-0514) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR SUSPENSION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BARRIER STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO SOUTH BAY FORD (5100 W ROSECRANS AVE, HAWTHORNE, CA 90250, (888) 890-2965) WHERE IT WAS CONFIRMED THAT THE BARRIER STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. PARTS DISTRIBUTION DISCONNECT.

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ENGINE

7/12/2019 - KANSAS CITY, MO
APRIL 23, 2019 FORD EXPLORER SPORT ECOBOOST ENGINE TIMING COVER OIL LEAK AT 56823 MILES. FORD SERVICE ADVISOR STATED THIS IS A COMMON ISSUE WITH THE ECOBOOST ENGINE.

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ENGINE

7/12/2019 - KANSAS CITY, MO
JUNE 4TH 2019 THROTTLE BODY FAILED ON 2016 FORD EXPLORER SPORT WITH V6 ECOBOOST ENGINE AT 59K MILE. VEHICLE HAS BUCKING AND HAD NO ACCELERATION WHEN ATTEMPTING TO MERGE INTO TRAFFIC. VEHICLE HAD TO BE TOWED TO DEALER. SPOKE TO FORD CORPORATE THEY WOULD NOT COVER REPAIR EVEN THOUGH THIS IS A COMMON ISSUE THAT SERVICE ADVISORS AT FORD HAVE TOLD ME.

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STEERING: RACK AND PINION

7/10/2019 - SUMMERTOWN, TN
THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE THE CONTACT'S WIFE WAS DRIVING IN REVERSE, THE STEERING WHEEL SEIZED. SHE HAD TO USE EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL. THE VEHICLE WAS DRIVEN TO COLUMBIA FORD OF TENNESSEE (115 S JAMES CAMPBELL BLVD, COLUMBIA, TN 38401, (931) 388-2463) WHERE IT WAS DIAGNOSED THAT A NEW RACK AND PINION NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED, BUT PLANNED TO BE REPAIRED IN A FEW DAYS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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STEERING

7/10/2019 - ALLENDALE, MI
WIFE WAS DRIVING VEHICLE AND STARTED TO HEAR GRINDING NOISE WHEN TURNING. SHE THOUGHT IT WAS OUT OF POWER STEERING FLUID. SHE DID RESEARCH AND FOUND OUT THERE IS NOT POWER STEERING THAT IT IS ELECTRONIC CONTROL. FORD KNOWING THERE IS ISSUES WITH EARLIER YEARS THAT THEY HAD RECALLS ON 2011-2013 MODEL YEARS. BEFORE IT COMPLETELY WENT OUT. DROVE IT TO OUR MECHANIC TO REPAIR.

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