Auto Recalls for Consumers

CHEVROLET TRAVERSE - 2019 CHEVROLET TRAVERSE Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 5 complaints filed for the 2019 CHEVROLET TRAVERSE

Below is a list of complaints & problems filed against the 2019 CHEVROLET TRAVERSE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2019 CHEVROLET TRAVERSE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Engine (1) Service Brakes (1) Structure (1) Vehicle Speed Control (1) Visibility (1)


 
ComplaintDescription

STRUCTURE: BODY

7/6/2019 - SANTA ANA, CA
ALL 4 DOORS HAVE BECOME MISS ALIGNED 2 WEEKS AFTER PURCHASING, TRAVERSE IS A NEW CAR NOT PREOWNED. THERE+S A RUBBING NOISE THAT COMES FROM ALL DOORS WHILE DRIVING ESPECIALLY WHEN CAR TURNS LEFT OR RIGHT AT AN ANGLE. AS DAYS PASS THE RUBBING NOISE FROM THE DOORS HAS INCREASED AND CAN BE HEARD WHILE MAKING A STOP AND WHEN DRIVING STRAIGHT.

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SERVICE BRAKES

6/30/2019 - ROGERS, MN
THERE ARE CONTINUOUS DEFECTS AND CONCERN FOR SAFETY REGARDING MY 2019 CHEVY TRAVERSE. I PURCHASED A NEW 2019 TRAVERSE REDLINE ON MARCH 22, 2019 AND THE PROBLEMS BEGAN WITHIN TWO WEEKS AND LESS THAN 400 MILES ON THE VEHICLE. I WAS DRIVING MY NEW VEHICLE ON A RESIDENTIAL ROAD AND BEGAN TO SLOWLY PRESS THE BRAKE WHILE APPROACHING A STOP SIGN WHEN THE +SERVICE BRAKE ASSIST+ ALERT APPEARED, THE BRAKES MADE A GRINDING AND CLICKING NOISE WHILE SHAKING AND FELT LIKE THE BRAKE PEDAL NEEDED TO BE PUSHED ALL THE WAY TO THE FLOOR TO STOP. I BROUGHT THE CAR IN AND THE SERVICE DEPARTMENT REPLACED A VACUUM BOOSTER SENSOR WHICH THEY SAID WAS FAULTY. THEN TWO MONTHS LATER, WITH ONLY 1800 MILES ON THE VEHICLE, THE SAME ISSUE OCCURRED AGAIN WHERE THE +SERVICE BRAKE ASSIST+ ALERT APPEARED, THE BRAKES MADE THE SAME NOISES AND SHAKING. I IMMEDIATELY CALLED THE DEALERSHIP TO BRING IT IN FOR SERVICE. DURING THIS SECOND OCCURRENCE, THE SERVICE DEPARTMENT SUGGESTED IT MUST HAVE BEEN A +BAD BATCH+ OF PARTS AND OFFERED TO REPLACE THE SENSOR AGAIN. I RETURNED TO THE DEALERSHIP TO PICK UP MY VEHICLE AND DURING THE LESS THAN TWO MILE DRIVE HOME, THE SAME ISSUE OCCURRED FOR THE THIRD TIME. I IMMEDIATELY RETURNED TO THE DEALERSHIP AGAIN AND THE SERVICE DEPARTMENT SAID THEY DIDN+T KNOW WHAT WAS CAUSING THE PROBLEM. AFTER REPLACING THE SAME PART FOR A THIRD TIME, THE SAME ISSUE OCCURRED AGAIN. ULTIMATELY, THE SERVICE TECHNICIANS & ENGINEER ARE UNABLE TO IDENTIFY THE ROOT CAUSE OF THE ISSUE AND MERELY SUGGESTED REPLACING THE SAME PART FOR THE FOURTH TIME. WHILE THE SERVICE MANAGER HAS OFFERED TO CONTINUALLY REPLACE THE SAME PARTS, THEY ALSO ARE UNABLE TO IDENTIFY THE ROOT CAUSE AND STATED I NEED TO CONTINUE DRIVING THE VEHICLE UNTIL IT HAPPENS AGAIN AND PERHAPS THERE WILL BE A NEW PART UPDATED IN THE FUTURE.

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VEHICLE SPEED CONTROL

6/19/2019 - FAYETTEVILLE, NC
MY VEHICLE HAS THE FUEL ECONOMY SHUTDOWN SYSTEM AND IT+S NOT WORKING. IT USED TO SHOT DOWN WHILE ON A STOP AND THEN RESTART WHENEVER THE BREAKS WERE NOT ENGAGED NOW IT+S NOT DOING ANYTHING. THE AUTO STOP DOESN+T WORK IT+S STAYS ON A HIGH IDLE AT ALL TIMES

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ENGINE

3/25/2019 - RALEIGH, NC
WHEN BRAKING TO DO A U-TURN AND NOT STOPPING THE ENGINE SHUTS OFF AND DOESN'T COME BACK ON RIGHT AWAY. AND IT ALMOST CAUSED ME TO GET INTO AN ACCIDENT FROM A CAR FROM THE OTHER DIRECTION. WE HAD THIS CAR FOR 3 MONTHS AND IT'S HAPPENED ABOUT FIVE TIMES NOW.

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VISIBILITY: SUN ROOF ASSEMBLY

3/12/2019 - VALLEY STREAM, NY
THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. WHILE DRIVING, THE CONTACT HEARD A LOUD BANGING NOISE. THE CONTACT NOTICED THAT THE SUN ROOF EXPLODED WITHOUT IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO EAST HILLS CHEVROLET OF FREEPORT (LOCATED AT 42 EAST SUNRISE HIGHWAY, FREEPORT, NY 11520, (888) 739-7889), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THERE WERE NO VISIBLE DEFECTS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5109447539. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

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