Auto Recalls for Consumers

2019 AUDI E-TRON Recall - Campaign #19V434000

 
Auto Recalls For Consumers

2019 AUDI E-TRON RECALL - #19V434000

RECALL FOR ELECTRICAL SYSTEM : PROPULSION SYSTEM : TRACTION BATTERY

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2019 AUDI E-TRON
Manufacturer Volkswagen Group of America, Inc.
Manufactured between 7/16/2018 - 5/10/2019
Recalled on 6/11/2019
Influenced by Volkswagen Group of America, Inc.
Owners Notified on 9/6/2019
# Affected 1,646
Recalled for ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
 
Description Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
Consequences Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.
Corrective action Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
See also
Technical Service Bulletins Jan 05, 2022 - 010000 STEERING
When turning the steering wheel to full lock and the vehicle is moved a rubbing sound is heard in the front wheels.

Jan 05, 2022 - 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
This bulletin provides guidance on diagnosing a coolant light concern with normal coolant level in the tank.

Jan 05, 2022 - 110000 ELECTRICAL SYSTEM
A software update to improve range is being carried out on Audi e-tron vehicles. Updated work instructions with information regarding a "Please charge battery" message

Jan 05, 2022 - 160000 STRUCTURE
This bulletin contains repair instructions for detached outer door seals.

Jan 05, 2022 - 162300 STRUCTURE:BODY:DOOR
This bulletin contains repair instructions for detached outer door seals.

View all Technical Service Bulletins



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Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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