2021 CHEVROLET 6500XD RECALL - #20V554000
RECALL FOR ELECTRICAL SYSTEM : STARTER ASSEMBLY
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.
Information provided by the
National Highway Traffic Safety Administration.
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Recall Details
| Vehicle |
2021 CHEVROLET 6500XD |
|
| Manufacturer |
Isuzu Technical Center of America, Inc. |
| Manufactured between |
1/1/1900 - 1/1/1900 |
| Recalled on |
9/11/2020 |
| Influenced by |
Isuzu Technical Center of America, Inc. |
| Owners Notified on |
10/9/2020 |
| # Affected |
4,352 |
| Recalled for |
ELECTRICAL SYSTEM:STARTER ASSEMBLY |
|
|
| Description |
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start. |
| Consequences |
If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire. |
| Corrective action |
Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004. |
| Notes |
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. |
| See also |
2021 CHEVROLET 6500XD Recall for STEERING
2021 CHEVROLET 6500XD Recall for STEERING, CRITICAL FASTENERS
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| Technical Service Bulletins |
May 03, 2021 - 110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
May 03, 2021 - 350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
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