Auto Recalls for Consumers

2015 FORD C-MAX Recall - Campaign #20V331000

 
Auto Recalls For Consumers

2015 FORD C-MAX RECALL - #20V331000

RECALL FOR LATCHES/LOCKS/LINKAGES : DOORS : LATCH

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2015 FORD C-MAX
Manufacturer Ford Motor Company
Manufactured between 1/1/1900 - 1/1/1900
Recalled on 6/9/2020
Influenced by OFFICE OF DEFECTS INVESTIGATION
Owners Notified on 7/27/2020
# Affected 2,147,323
Recalled for LATCHES/LOCKS/LINKAGES:DOORS:LATCH
 
Description Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequences A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Corrective action Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
See also 2015 FORD C-MAX Recall for ELECTRICAL SYSTEM, IGNITION

2015 FORD C-MAX Recall for LATCHES/LOCKS/LINKAGES, DOORS, LATCH

2015 FORD C-MAX Recall for EQUIPMENT, ELECTRICAL

2015 FORD C-MAX Recall for POWER TRAIN, AUTOMATIC TRANSMISSION, GEAR POSITION INDICATION (PRNDL)

2015 FORD C-MAX Recall for POWER TRAIN, SHIFT LINKAGE/CABLE/ROD
Technical Service Bulletins Dec 20, 2021 - 010000 STEERING
Online automotive service information system for March 2016

Dec 20, 2021 - 110000 ELECTRICAL SYSTEM
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Dec 20, 2021 - 130000 VISIBILITY
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Dec 20, 2021 - 160000 STRUCTURE
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Dec 20, 2021 - 350000 EQUIPMENT
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View all Technical Service Bulletins



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Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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