Auto Recalls for Consumers

2012 FORD EXPLORER Recall - Campaign #21V746000

 
Auto Recalls For Consumers

2012 FORD EXPLORER RECALL - #21V746000

RECALL FOR SUSPENSION : REAR

Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2012 FORD EXPLORER
Manufacturer Ford Motor Company
Manufactured between 1/1/1900 - 1/1/1900
Recalled on 9/24/2021
Influenced by Ford Motor Company
Owners Notified on 3/17/2022
# Affected 150,723
Recalled for SUSPENSION:REAR
 
Description Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
Consequences A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Corrective action Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
See also 2012 FORD EXPLORER Recall for STEERING, ELECTRIC POWER ASSIST SYSTEM

2012 FORD EXPLORER Recall for STRUCTURE, BODY, DOOR

2012 FORD EXPLORER Recall for SUSPENSION, REAR
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Dec 20, 2021 - 100000 POWER TRAIN
6F35 Transmission - Fluid leak at left side halfshaft seal - built on or before 10/14/2013

Dec 20, 2021 - 350000 EQUIPMENT
Touchscreen navigation system - arabic language - blank screen

Dec 20, 2021 - 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Touchscreen navigation system - arabic language - blank screen

Dec 07, 2020 - 110000 ELECTRICAL SYSTEM
Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (F

View all Technical Service Bulletins



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Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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