Auto Recalls for Consumers

2016 JEEP CHEROKEE Recall - Campaign #20V343000

 
Auto Recalls For Consumers

2016 JEEP CHEROKEE RECALL - #20V343000

RECALL FOR POWER TRAIN : DRIVELINE : DIFFERENTIAL UNIT

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2016 JEEP CHEROKEE
Manufacturer Chrysler (FCA US LLC)
Manufactured between 1/1/1900 - 1/1/1900
Recalled on 6/11/2020
Influenced by Chrysler (FCA US LLC)
Owners Notified on 7/14/2020
# Affected 67,248
Recalled for POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
 
Description Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Consequences A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Corrective action FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
See also 2016 JEEP CHEROKEE Recall for ELECTRICAL SYSTEM, WIRING, REAR COMPARTMENT/TRUNK

2016 JEEP CHEROKEE Recall for STRUCTURE, BODY, HATCHBACK/LIFTGATE

2016 JEEP CHEROKEE Recall for POWER TRAIN, AXLE ASSEMBLY, AXLE SHAFT

2016 JEEP CHEROKEE Recall for POWER TRAIN, AXLE ASSEMBLY, AXLE SHAFT

2016 JEEP CHEROKEE Recall for SEATS

2016 JEEP CHEROKEE Recall for SEATS, MID/REAR ASSEMBLY

2016 JEEP CHEROKEE Recall for EQUIPMENT

2016 JEEP CHEROKEE Recall for ELECTRICAL SYSTEM, WIRING

2016 JEEP CHEROKEE Recall for VEHICLE SPEED CONTROL, CRUISE CONTROL

2016 JEEP CHEROKEE Recall for ELECTRICAL SYSTEM, SOFTWARE

2016 JEEP CHEROKEE Recall for POWER TRAIN, AUTOMATIC TRANSMISSION
Technical Service Bulletins Jun 28, 2021 - 060000 ENGINE AND ENGINE COOLING
Customer Complaint May Include Engine Oil Leak Or Consumption

Jun 28, 2021 - 100000 POWER TRAIN
Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investig

Jun 28, 2021 - 110000 ELECTRICAL SYSTEM
Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investig

Jun 28, 2021 - 110000 ELECTRICAL SYSTEM
Warranty Bulletin D-21-07 (X89) Power Transfer Unit - 2014-2017 Jeep Cherokee (KL)

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Do you drive a 2016 JEEP CHEROKEE?

Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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