Auto Recalls for Consumers

2021 JEEP GRAND CHEROKEE Recall - Campaign #21V950000

 
Auto Recalls For Consumers

2021 JEEP GRAND CHEROKEE RECALL - #21V950000

RECALL FOR EXTERIOR LIGHTING : LIGHTING CONTROL MODULE : SOFTWARE

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2021 JEEP GRAND CHEROKEE
Manufacturer Chrysler (FCA US, LLC)
Manufactured between 1/1/1900 - 1/1/1900
Recalled on 12/9/2021
Influenced by Chrysler (FCA US, LLC)
Owners Notified on 12/23/2021
# Affected 36,929
Recalled for EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
 
Description Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequences Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
Corrective action Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
See also 2021 JEEP GRAND CHEROKEE Recall for VISIBILITY, REARVIEW MIRRORS/DEVICES

2021 JEEP GRAND CHEROKEE Recall for VISIBILITY, REARVIEW MIRRORS/DEVICES

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2021 JEEP GRAND CHEROKEE Recall for EXTERIOR LIGHTING, HEADLIGHTS

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2021 JEEP GRAND CHEROKEE Recall for EXTERIOR LIGHTING, TAIL LIGHTS

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Technical Service Bulletins Dec 13, 2021 - 010000 STEERING
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience one or more of the following:Lack of steering assist. Electric Power Steering

Dec 13, 2021 - 010000 STEERING
GEAR, Rack and Pinion Before replacing the Steering Gear for a Service Electric Steering Message, loss of power steering assist for current key cycle, or vehicle sets DTC C2217-00, please refer to STAR Online S2119000004 for direction.

Dec 13, 2021 - 010000 STEERING
Pop Noise From Front End While Turning Steering Wheel

Dec 13, 2021 - 010000 STEERING
Service Electric Steering Message, Loss Of Power Steering Assist For The Current Key Cycle, Vehicle Sets DTC C2217-00 ELECTRIC POWER STEERING MODULE INTERNAL

Dec 13, 2021 - 017500 STEERING:LINKAGES:TIE ROD ASSEMBLY
Pop Noise From Front End While Turning Steering Wheel

View all Technical Service Bulletins



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Do you drive a 2021 JEEP GRAND CHEROKEE?

Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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