2016 MERCEDES SLK350 RECALL - #19V787000
RECALL FOR COMMUNICATION
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Information provided by the
National Highway Traffic Safety Administration.
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Recall Details
| Vehicle |
2016 MERCEDES SLK350 |
|
| Manufacturer |
Mercedes-Benz USA, LLC. |
| Manufactured between |
1/20/2012 - 10/6/2016 |
| Recalled on |
11/4/2019 |
| Influenced by |
Mercedes-Benz USA, LLC. |
| Owners Notified on |
12/23/2019 |
| # Affected |
24,226 |
| Recalled for |
COMMUNICATION |
|
|
| Description |
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf |
| Consequences |
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury. |
| Corrective action |
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008. |
| Notes |
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. |
| See also |
2016 MERCEDES SLK350 Recall for ELECTRONIC STABILITY CONTROL
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| Technical Service Bulletins |
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