Auto Recalls for Consumers

2015 MERCEDES SPRINTER 2500 Recall - Campaign #14V764000

 
Auto Recalls For Consumers

2015 MERCEDES SPRINTER 2500 RECALL - #14V764000

RECALL FOR ENGINE AND ENGINE COOLING : ENGINE : DIESEL

Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2015 MERCEDES SPRINTER 2500
Manufacturer Mercedes-Benz USA, LLC - DBA Sprinter
Manufactured between 2/28/2014 - 11/21/2014
Recalled on 12/1/2014
Influenced by Mercedes-Benz USA, LLC - DBA Sprinter
Owners Notified on 12/19/2014
# Affected 8,279
Recalled for ENGINE AND ENGINE COOLING:ENGINE:DIESEL
 
Description Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequences Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Corrective action Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
See also 2015 MERCEDES SPRINTER 2500 Recall for STRUCTURE, BODY, DOOR

2015 MERCEDES SPRINTER 2500 Recall for ENGINE AND ENGINE COOLING, ENGINE, DIESEL
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Comments

1/11/2016 - Cristian Miga
I love the 2015 Sprinter 2500 V6 diesel
I got my Sprinter March 2015 since than ,I run in few unpleasant issues ,everything that happened with my van in a 10 months period time ,hard to find Mercedes dealers that do service for Sprinter vans when I'm out of state,I live in Michigan ,very frustrating .
Least 4 aligniaments and still have issues on front,
After my first 500 miles issues with DEF / DPF system .
Bad Nox sensor about few times witch is time consuming and money loss and no one sims to care and do something about.
Even now the van is still in warranty 120000 miles since March 2015 but soon won't be in warranty and I'm about to lose my minde ,do to the fact that now I'm losing money for the down time and once the warranty it is over I will lose big money for down time and repaire do to the bad and faulty DEF/DPF SYSTEM.
I'm planing to trade it for another Sprinter,but if the things doesn't work as I planed ,I will have to

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Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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