Auto Recalls for Consumers

2017 TOYOTA PRIUS V Recall - Campaign #20V369000

 
Auto Recalls For Consumers

2017 TOYOTA PRIUS V RECALL - #20V369000

RECALL FOR HYBRID PROPULSION SYSTEM : INVERTER

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2017 TOYOTA PRIUS V
Manufacturer Toyota Motor Engineering & Manufacturing
Manufactured between 1/1/1900 - 1/1/1900
Recalled on 6/24/2020
Influenced by Toyota Motor Engineering & Manufacturing
Owners Notified on 7/24/2020
# Affected 266,638
Recalled for HYBRID PROPULSION SYSTEM: INVERTER
 
Description Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequences An unexpected hybrid power system shut down may increase the risk of a crash.
Corrective action Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
See also
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Nov 15, 2021 - 264300 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
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Nov 15, 2021 - 284300 BACK OVER PREVENTION: SENSING SYSTEM: RADAR
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation

Nov 15, 2021 - 353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth« connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth« failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth« Audio function

View all Technical Service Bulletins



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Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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