Auto Recalls for Consumers

BUICK REGAL Problems with Engine & Engine Cooling

 
Auto Recalls For Consumers

1999 BUICK REGAL Problems & Complaints

Read complaint(s) filed for the 1999 BUICK REGAL. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 1999 BUICK REGAL by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (244 Complaints)
Date reported Oct 21, 2009
Location MARTINSVILLE, IN
Manufacturer GENERAL MOTORS CORP.
Vehicle 1999 BUICK REGAL
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

IN JUNE 2009 I RECEIVED A RECALL NOTICE FOR 1999 BUICK REGAL THAT THERE HAVE BEEN REPORTED ENGINE FIRES AND THEY WERE ISSUING A RECALL. I HAVE OWNED MY CAR FOR APPROX. 7 YEARS AND THOUGH I PLANNED ON TAKING IT IN TO GET THE RECALL REPAIRED, I HADN'T HAD A CHANCE TO DO IT YET AS OF 9/1/09. I HAD ACTUALLY CALLED THE DEALERSHIP THE PRIOR WEEK TO SEE IF I HAD TO MAKE AN APPOINTMENT AND THEY SAID NO, TO JUST COME BY ANYTIME. I WORK 6 DAYS A WEEK AND TAKING IT WAS GOING TO BE HARD FOR ME BUT I HAVE ALWAYS GOTTEN IT DONE IN THE PAST. ANYWAY, I DROVE THE CAR 11 MILES FROM MY MOMS HOUSE TO MY HOUSE ON THE 1ST. AND WHEN I GOT HOME I CARRIED IN SOME GROCERIES AND SENT MY SON OUTSIDE TO GET THE REST. HE CAME BACK IN YELLING THAT MY CAR WAS ON FIRE! MY HUSBAND WHO WAS HOME POPPED UP THE HOOD AND FLAMES WERE ABOUT A FOOT HIGH. I HAD PARKED RIGHT BY THE HOUSE AND HE GRABBED THE HOSE AND MY SONS SWEATSHIRT AND TOGETHER HE AND MY SON PUT THE FIRE OUT. THE BURNED AREA IS RIGHT WHERE THE RECALL DESCRIBED THE FIRE COULD HAPPEN. I CALLED THE DEALERSHIP AND THEY REFERRED ME TO THE BUICK RECALL LINE. I CALLED THEM AND THEY TOOK MY INFO. 2 WEEKS LATER I GET A LETTER THAT SAYS MY "WARRANTY CLAIM" HAS BEEN DENIED. I CALLED THE NUMBER BACK AT THE TOP OF THE LETTER BUT IT HAD BEEN DISCONNECTED! I CALLED THE RECALL LINE NUMBER BUT KEPT GETTING A VOICE MAIL AND NO RETURN CALLS BACK. FINALLY ON 10/21 I CALLED THEM AND THEY AGAIN TOLD ME TO CALL THE NUMBER ON THE LETTER AND I SAID IS WAS NOT IN SERVICE AND THEY SAID THE NUMBER WAS PRINTED WRONG AND GAVE ME THE CORRECT NUMBER. I CALLED AND THEY TOLD ME THAT "THE WARRANTY HAD EXPIRED ON THE CAR AND THAT THEY WERE UNDER NO OBLIGATION TO FIX IT AFTER THAT", EVEN THOUGH IT WAS UNDER RECALL, THAT IT WAS MORE OF A "SUGGESTION" FOR REPAIR AND THAT THEY WERE NOT GOING TO REPAIR IT. THEY SAID UNDER THE WARRANTY LAW, THEY WERE NO LONGER RESPONSIBLE FOR THIS CAR....EVEN THOUGH ITS NOT A WARRANTY SITUATION! THE CAR HAS NOT BEEN MOVED SINCE.

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