Auto Recalls for Consumers

DODGE STRATUS Problems with Engine & Engine Cooling

 
Auto Recalls For Consumers

2002 DODGE STRATUS Problems & Complaints

Read complaint(s) filed for the 2002 DODGE STRATUS. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 DODGE STRATUS by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (150 Complaints)
Date reported Mar 21, 2004
Location SEVEN MILE, OH
Manufacturer CHRYSLER GROUP LLC
Vehicle 2002 DODGE STRATUS
Transmission Automatic
Drivetrain Front Wheel Drive
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

ENGINE FAILED AT 54,800 MILES ON MY 2002 DODGE STRATUS SE. CAR WAS TAKEN TO THE DEALER FOR A SLIGHT ENGINE KNOCK. CAR HAD NO PROBLEM STARTING. WE LEFT THE CAR THERE FOR THEM TO DIAGNOSE THE PROBLEM. THEY CALLED AND SAID THAT I NEEDED TO REPLACE THE ENGINE (2.7L DOHC 24 VALVE V-6) AT NO COST TO ME THAT IT WAS UNDER WARRANTY. WE AGREED AND 3 DAY'S LATER THEY CALLED AND TOLD ME THAT THE WARRANTY WAS CANCELED AND WOULD NOT TELL ME WHY. I GAVE THEM ALL MY MAINTENANCE RECORDS. WHEN WE ARRIVED TO PICK UP OUR CAR, THE SERVICE ADVISOR TOLD US THAT THE CAR MAY NOT START BECAUSE IT HAD BEEN SITTING THERE FOR 2 WEEKS. THAT'S BULL... HE THEN TOLD US THAT THE CAR HAD JUMPED TIME AND THAT THEY WOULD PUT IT BACK IN TIME FOR US AND SPLIT THE COST. WE AGREED YET AGAIN AND LEFT THE CAR THERE. HE THEN CALLED US AGAIN AND SAID THAT THE CAR DIDN'T JUMP TIME, BUT THAT THERE WAS SO MUCH ENGINE SLUDGE BUILT UP THAT IT WAS STARVING THE CAR FOR OIL. AND THAT'S WHY IT WONT START. BUT THE CAR HAD NO PROBLEM STARTING AND RUNNING BEFORE WE DROPPED IT OFF JUST A LITTLE ENGINE KNOCK AT IDLE. PLEASE HELP ME... THANK YOU.

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