Auto Recalls for Consumers

FORD TAURUS Problems with Engine & Engine Cooling, Visibility

 
Auto Recalls For Consumers

2002 FORD TAURUS Problems & Complaints

Read complaint(s) filed for the 2002 FORD TAURUS. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD TAURUS by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (1421 Complaints)
Date reported Jan 24, 2004
Location PERRYSVILLE, OH
Manufacturer Ford Motor Company
Vehicle 2002 FORD TAURUS
Transmission Automatic
Drivetrain Not Specified
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

I BOUGHT MY CAR NEW IN NOV 01. I NOTICED A STALE SMELL AND COMPLAINED TO THE DEALER AND THEY CHANGED A FILTER. TWO DAYS LATER THE SMELL WAS BACK. THIS MONTH,AFTER A HEAVY RAIN, THERE WAS 1 1/2 INCHES OF WATER ON MY PASSENGER FLOOR AND WATER IN MY HEATER BLOWER WHICH WITHIN A MATTER OF MINUTES KILLED MY BLOWER ON ALL POSITIONS BUT HIGH. I CALLED FORD AND THEY SAID THERE WAS NO RECALLS ON MY VEHICLE. I DID SOME RESEARCH AND FOUND THAT MY CAR WAS MANUFACTURED IN OCT 01 AND THERE WAS A RECALL ON THE WINDSHIELD. I TOOK THE CAR TO THE DEALERSHIP AND THEY TOLD ME IT WAS PROBABLY NOT THE WINDSHIELD PUT A DESIGN FLAW AND THEY HAD A KIT THAT WOULD FIX THE PROBLEM AND THEY WOULD PUT A NEW BLOWER IN. I INFORMED THEM THAT I WAS NOT GOING TO PAY ANYTHING FOR THIS THEY SAID THEY WOULD CONTACT THE REP. I SCHEDULED AN APPOINTMENT AND IN THE MEANTIME CALLED FORD AND TOLD THEM THAT I WAS NOT PAYING FOR IT BECAUSE IT WAS A DESIGN FLAW. I TALKED WITH GLORIA AND SHE TOOK ALL THE INFORMATION AND SHE TOLD ME THAT SHE WOULD ADVISE THE DEALERSHIP AND ALSO THROW IN A CARPET SHAMPOO AND DEORDORIZER TREATMENT. WHEN I PICKED MY CAR UP I WAS CHARGED $36.66 FOR A CONSUMER CO-PAY AND I HAD TO PAY IT OR I COULD NOT HAVE MY CAR.

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