Auto Recalls for Consumers

FORD TAURUS Problems with Suspension

 
Auto Recalls For Consumers

2002 FORD TAURUS Problems & Complaints

Read complaint(s) filed for the 2002 FORD TAURUS. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD TAURUS by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (1421 Complaints)
Date reported Jul 16, 2004
Location CANTON, MI
Manufacturer Ford Motor Company
Vehicle 2002 FORD TAURUS
Transmission Automatic
Drivetrain Front Wheel Drive
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Suspension

MY 2002 FORD TAURUS FRONT DRIVER SIDE COIL SPRING BROKE AND PUNCTURED MY FRONT DRIVER SIDE TIRE. I JUST RETURNED FROM A SHORT TRIP AND HEARD A LOUD "BANG" AFTER THE CAR HAD BEEN SITTING FOR 10-15 MINUTES. THE RESULT WAS A DEFLATED FRONT TIRE AND I COULD SEE THE SHARP POINT OF THE SPRING HAD PUNCTURED THE TIRE. I CONTACTED FORD CUSTOMER SERVICE WHO ADVISED THEY WOULD NOT COVER THE REPAIR BECAUSE THE VEHICLE WAS OUTSIDE OF WARRANTY. HAD TO REPLACE BOTH COIL SPRINGS (THEY ONLY COME IN SETS OF TWO), STRUTS, AND SWAY BAR LINKS, AND ONE TIRE AT COST OF $631.80. OLD PARTS ARE AVAILABLE AND IN MY POSSESSION. I HEARD THERE WAS A RECALL ON '99-2001 MODELS BUT FEEL MY 2002 MODEL MATCHES THE EXACT DESCRIPTION OF THE RECALL JUST ANNOUNCED FOR THIS PROBLEM.

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