Auto Recalls for Consumers

FORD TAURUS Problems with Steering, Suspension, Wheels

 
Auto Recalls For Consumers

2002 FORD TAURUS Problems & Complaints

Read complaint(s) filed for the 2002 FORD TAURUS. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2002 FORD TAURUS by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (1421 Complaints)
Date reported Jun 13, 2012
Location F HILLS, MI
Manufacturer FORD MOTOR COMPANY
Vehicle 2002 FORD TAURUS
Transmission Not Specified
Drivetrain Not Specified
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Steering, Suspension, Wheels

HAPPENED WHILE THE VEHICLE WAS PARKED IN GARAGE; HEARD A LOUD SOUND AND SUSPECTED THE COIL SPRING SUSPENSION, SINCE I KNEW ABOUT THIS PROBLEM FROM PREVIOUS OWNER COMPLAINTS FROM THIS WEBSITE. LEFT COIL SPRING BROKE AND TORE A BIG GASH ON TIRE AND WENT FLAT. CALLED FORD DEALER IN DEARBORN, MI AND THEY TOLD IT WAS COVERED AS A RECALL; TOWED MY CAR OUT THERE AND THEY CHANGED THEIR STORY AND TOLD THIS VIN WAS NOT COVERED AND 2001 MODEL YEAR WAS. WHAT A JOKE. PROMPTLY, I TOWED IT OUT OF THERE (DID NOT WANT TO GIVE THEM ANYMORE BUSINESS) AND GOT IT REPLACED OUTSIDE. CANT BELIEVE FORD DOES NOT WANT TO ACKNOWLEDGE THIS PROBLEM EVEN THOUGH IT IS A EXTREMELY DANGEROUS SITUATION ESPECIALLY WHILE DRIVING AT HIGH SPEEDS AND CAN HAPPEN TO ANY OF THE COILS. VERY BAD QUALITY STEEL USED IN COIL SPRING AND PROBLEM SEEMS TO BE PREVALENT IN SALT-BELT STATES. EVEN THE TOW-TRUCK DRIVER WAS CASUAL ABOUT IT SAYING HE IS SEEING IT TOO OFTEN (ESPECIALLY WITH CARS WITH HIGH MILES). FORD HAS LOST A POSSIBLE FUTURE CUSTOMER AND SWITCHING OVER TO A QUALITY OEM FROM NOW ON. BYE BYE FORD.

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