Auto Recalls for Consumers

MERCEDES E320 Problems with Power Train, Vehicle Speed Control

 
Auto Recalls For Consumers

2003 MERCEDES E320 Problems & Complaints

Read complaint(s) filed for the 2003 MERCEDES E320. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2003 MERCEDES E320 by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (193 Complaints)
Date reported May 14, 2004
Location PLANO, TX
Manufacturer Mercedes-Benz USA, LLC.
Vehicle 2003 MERCEDES E320
Transmission Automatic
Drivetrain Rear Wheel Drive
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

I PURCHASED A MERCEDES-BENZ E320 IN JUNE 2003 AND HAVE CONTINUED TO HAVE AN ISSUE INVOLVING UNCONTROLLED ACCELERATION AND SPEED "SURGES" SINCE SEPTEMBER 2003. THE CONDITION SEEMS TO BE MORE PREVALENT WHEN THE VEHICLE IS APPROACHING LOW SPEEDS OR IN A DOWNHILL PLANE THE DEALERSHIP HAS ATTEMPTED TO REPAIR THE VEHICLE DURING FIVE (5) SERVICE APPOINTMENTS AND HAS ACKNOWLEDGED THEY ARE AWARE OF THE UNCONTROLLED POWER, OR ACCELERATION, FLUCTUATIONS. THEY HAVE ATTEMPTED TO REPAIR THE VEHICLE USING M-B ADVICE; WITHOUT SUCCESS. M-B REPRESENTATIVES HAVE ACKNOWLEDGED THIS CONDITION EXISTS AS WELL; BUT, THAT IT IS NOT A "WARRANTABLE DEFECT." THIS "SURGING" HAS FURTHER DEVELOPED INTO "BUCKING" ON SEVERAL OCCCASIONS CAUSING LOSS OF CONTROL OF THE VEHICLE. THIS CONDITION APPEARS TO BE SIMILAR TO OTHER COMPLAINTS FILED WITH THE NHTSA REGARDING THE E320 WHERE THE TORQUE CONVERTER LOCK UP IS DESCRIBED. I DO BELIEVE IT IS A SAFETY HAZARD DUE TO THE INABILITY TO CONTROL THE POWER / SPEED FLUCTUATIONS OF THE VEHICLE.

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