Auto Recalls for Consumers

MERCEDES E320 Problems with Service Brakes Hydraulic

 
Auto Recalls For Consumers

2003 MERCEDES E320 Problems & Complaints

Read complaint(s) filed for the 2003 MERCEDES E320. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2003 MERCEDES E320 by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (193 Complaints)
Date reported Mar 18, 2011
Location MEMPHIS , TN
Manufacturer MERCEDES-BENZ USA, LLC.
Vehicle 2003 MERCEDES E320
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 0
Crash involved Y
Injuries 1
Deaths 0
Source Email
All Complaints

THE CONTACT OWNED A 2003 MERCEDES BENZ E320. HE WAS DRIVING 35MPH ON 12-15-05 WHEN THE BRAKES FAILED AND A CRASH OCCURRED WHICH SEVERELY INJURED HIS SHOULDER. A POLICE REPORT WAS FILED AND THE CONTACT WAS GIVEN A CITATION. THE CONTACT NOTICED A YELLOW BRAKE WARNING LIGHT PRIOR TO THE FAILURE ON THE INSTRUMENT PANEL. THE CONTACT STATED HE SUSTAINED INJURIES FROM HIS TOES TO THE TOP OF HIS HEAD INCLUDING A CONCUSSION AND MEMORY LOSS. HE WAS TAKEN TO AN EMERGENCY ROOM WHO ONLY DIAGNOSED HIM WITH A FRACTURED ANKLE. THE BRAKE PADS WERE REPLACED THREE TO FOUR WEEKS PRIOR TO THE FAILURE. THE CONTACT LATER FOUND OUT THAT THE RECALL REPAIR WAS NOT PERFORMED AT THAT TIME BUT WAS DIRECTLY RELATED TO THE FAILURE. HE HAD BEEN CONFINED TO A COUCH OR A BED SINCE THE CRASH OCCURRED DUE TO THE INJURIES HE SUSTAINED. HE ALSO HAD A FRACTURED VERTEBRAE, HIS HIPS AND KNEES WERE SNAPPED, HE LOST ONE KIDNEY AND HIS STOMACH WAS PLACED BEHIND HIS HEART DURING SURGERY TWICE FOR THE BLEEDING THROUGH HIS ARTERIES. THE CONTACT STATED THAT RECALL 04V296000 , SERVICE BRAKES, HYDRAULIC MFR'S REPORT DATE: JUN 22, 2004 AND NHTSA CAMPAIGN ID NUMBER: 05V133000 , SERVICE BRAKES, HYDRAULIC, MFR'S REPORT DATE: MAR 31, 2005 ARE DIRECTLY RELATED TO THE FAILURE. THE ELECTRONIC BRAKING SYSTEM WAS ENGINEERED IMPROPERLY AND WAS NO LONGER BEING INSTALLED IN MERCEDES BENZ. HE STATED THAT NHTSA THOUGHT THAT MERCEDES WOULD TAKE CARE OF THE RECALL AND ITS CUSTOMERS; HOWEVER, THEY FAILED TO DO SO. THE INSURANCE AGENT CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE DOCTOR HAD NOT NOTICED THE EXTENT OF SEVERAL OF HIS INJURIES FOR AT LEAST 4 YEARS. HE ALSO HAD THREE EYE SURGERIES WITHIN THE LAST SIX MONTHS AND THE PROBLEM STILL HAD NOT BEEN CORRECTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.

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