Auto Recalls for Consumers

MERCEDES E320 Problems with Structure, Suspension, Visibility

 
Auto Recalls For Consumers

2003 MERCEDES E320 Problems & Complaints

Read complaint(s) filed for the 2003 MERCEDES E320. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2003 MERCEDES E320 by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (193 Complaints)
Date reported Dec 19, 2012
Location ONTARIO, CA
Manufacturer Mercedes-Benz USA, LLC.
Vehicle 2003 MERCEDES E320
Transmission Not Specified
Drivetrain Not Specified
Fuel type Gas
Occurences 1
Crash involved N
Injuries 2
Deaths 0
Source NHTSA Website
All Complaints

PROBLEM #1). THE INTERIOR DRIVER AND PASSENGER DOOR HANDLES HAVE A CHROME TAPE OF SOME TYPE THAT COVERS THE HANDLES. THIS TAPE OVERTIME COMES OFF ON THE INSIDE AND IT IS EXTREMELY SHARP LIKE A RAZOR. I CUT MY FINGER TWICE ON THE DRIVER-SIDE AND A PASSENGER GOT CUT ON THE PASSENGER SIDE A YEAR LATER. I CONTACTED MERCEDES ABOUT THIS AND THEY WOULDN'T DO OR OFFER ANYTHING. PROBLEM #2). THE DRIVER AND PASSENGER SUN VISORS OVERTIME GET VERY VERY STIFF AND WILL NOT GO BACK ALL THE WAY UP. MY WIFE CAN NOT EVEN MOVE THEM AT ALL. I ALSO VERBALLY REPORTED THESE PROBLEMS TO PENSKE MERCEDES IN WEST COVINA, CA TO MY SERVICE WRITER AND HE STATED "YES WE ARE AWARE AS IT IS A COMMON PROBLEM HOWEVER THERE IS NO RECALL ON THOSE ITEMS". HE WANTED TO CHARGE ME $275 FOR EACH SUN VISOR TO BE REPLACED AND THAT DID NOT INCLUDE LABOR TO INSTALL THEM. PROBLEM #3). LOWER BALL JOINTS GO OUT QUITE FREQUENTLY AND IS ALSO A "KNOWN COMMON PROBLEM".

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