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CHEVROLET VENTURE Problems with Latches Locks Linkages

 
Auto Recalls For Consumers

2004 CHEVROLET VENTURE Problems & Complaints

Read complaint(s) filed for the 2004 CHEVROLET VENTURE. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2004 CHEVROLET VENTURE by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (121 Complaints)
Date reported Jul 31, 2004
Location SAN DIEGO, CA
Manufacturer General Motors LLC
Vehicle 2004 CHEVROLET VENTURE
Transmission Automatic
Drivetrain Not Specified
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

ON JULY 8-15, 2004 I RENTED A 2004 CHEVROLET VENTURE FROM HERTZ RENTAL AT THE SAN DIEGO AIRPORT. WE LOADED 4 SMALL CHILDREN, AGES 1-5 YEARS OLD INTO THE VAN. AS WE WERE STRAPPING ALL OF THEM INTO THEIR CAR SEATS, MY 3 YEAR OLD PUSHED A BUTTON THAT WAS JUST INSIDE THE AUTOMATIC SLIDING DOOR, ON THE PASSENGER SIDE OF THE VEHICLE. THIS BUTTON WAS TO OPEN AND CLOSE THE AUTOMATIC DOOR, AND THE DOOR BEGAN TO CLOSE WITH MY SON STANDING AT THE PART OF THE SLIDING DOOR THAT LATCHES (THE FORWARD MOST PART OF THE DOOR). AS THE DOOR HIT HIS BODY AND DID NOT STOP, ONE OF THE ADULTS INSIDE OF THE VAN PULLED HIM INTO THE VAN AND TO SAFETY. THE DOOR WAS NOT GOING TO STOP AND WOULD HAVE INJURED HIM. A DAY LATER, MY BROTHER WAS STRAPPING MY SON INTO HIS CAR SEAT AND SOMEONE ACCIDENTLY PUSHED THE AUTO DOOR CLOSE THAT WAS ON THE KEY CHAIN. AGAIN, THE DOOR BEGAN TO CLOSE AND DID NOT STOP FOR MY BROTHER (WHO IS A 6 FOOT 3 INCH MAN), AND HE HAD TO JUMP OUT OF THE WAY. WE WERE VERY CONCERNED FOR THE SAFETY OF OUR CHILDREN AND WERE VERY CAREFUL THE REMAINDER OF OUR WEEK LONG RENTAL. HOWEVER, WE ARE VERY CONCERNED THAT ANOTHER CHILD, OR ADULT, IS GOING TO BE INJURED IN THIS VAN'S AUTOMATIC SLIDING DOOR. WE WERE CURIOUS JUST HOW FAR THE DOOR WOULD GO BEFORE IT WOULD BOUNCE BACK OPEN SO WE PUT A STUFFED ANIMAL IN THE DOOR AND HIT THE AUTO DOOR CLOSE BUTTON. I HAVE TO SAY, THE STUFFED ANIMAL DID NOT FARE WELL. WE ALSO PUT A LARGE CARROT AND A BANANA IN THE DOOR, IN AN ATTEMPT TO SIMULATE A SMALL CHILD'S ARM. THE CARROT WAS SLICED RIGHT IN HALF, AND THE BANANA WAS SMASHED AND OOZING OUT OF ITS PEEL. I WILL NEVER PURCHASE A CHEVROLET VENTURE AFTER OUR EXPERIENCE WITH THE VAN, BUT I DO FEEL VERY STRONGLY THAT THE AUTOMATIC DOOR NEEDS TO BE CHANGED SO THAT IT SENSES WHEN SOMETHING IS IN IT'S WAY AND BOUNCES BACK OPEN, OTHERWISE CHILDREN'S SAFETY, AS WELL AS ADULT'S SAFETY, IS AT STAKE. I DO HAVE SEVERAL VIDEOS DEMONSTRATING HOW THE DOOR DOES NOT BOUNCE BACK.

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