Auto Recalls for Consumers

MERCEDES E320 Problems with Service Brakes

 
Auto Recalls For Consumers

2004 MERCEDES E320 Problems & Complaints

Read complaint(s) filed for the 2004 MERCEDES E320. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2004 MERCEDES E320 by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (177 Complaints)
Date reported Oct 17, 2017
Location NEW SMYRNA BEACH, FL
Manufacturer Mercedes-Benz USA, LLC.
Vehicle 2004 MERCEDES E320
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 0
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Service Brakes

THE SBC CONTROL UNIT FAILED. THERE WAS A RED WARNING LIGHT ON DASH, THAT WHEN I WAS IN THE ROAD THE BRAKES JUST ABOUT FAILED. WHEN I SHUT OFF THE CAR AND TRIED TO START AGAIN IT WOULD NOT LET ME MOVE IT FROM PARK POSITION. TRIED SEVERAL TIMES AND WAS ABLE TO GET IT INTO NEUTRAL AND DRIVE TO PULL IN POSITION FOR THE TOW TRUCK. IN READING UP ON THE WEB THIS IS A KNOWN PROBLEM WITH THE SBC CONTROL UNIT. I WAS FORTUNATE TO BE CLOSE TO HOME BUT THIS IS A REALLY DANGEROUS PROBLEM. MERCEDES PUT A LIMIT ON THE UNIT TO SHUT DOWN WITHOUT WARNING. THEY DO NOT HAVE ANY WAY TO TELL US OWNERS WHEN THIS WILL HIT THEIR LIMIT. THEY SHOULD BE FORCED TO REPAIR ALL OF THESE SBC CONTROL UNITS OR AT LEAST FIND A WAY TO TELL US WHEN IT WILL HAPPEN. I ALSO FOUND OUT THAT THEY DID KNOW OF THE PROBLEM AND EXTENDED THE WARRANTY FOR THE SBC UNIT FOR TEN YEARS, BUT DEPENDING HOW OFTEN YOU USED IT DETERMINES THE BREAK DOWN OF THE BRAKE SYSTEM.WHICH MEANT IF YOU HAD AN OLDER CAR YOU PAID FOR SOMETHING THEY FORCE TO BREAK. THERE IS AN APP $30 THAT CAN RESET THE AMOUNT OF BRAKING YOU HAVE DONE AND HAS BEEN SHOWN TO FIX THE PROBLEM INSTEAD OF A $2000 REPAIR THAT MERCEDES WILL CHARGE YOU FOR A WHOLE NEW SBC UNIT. WHY DON'T THE DEALERS HAVE THIS APP? WHY DO WE LET THE MANUFACTURERS GET AWAY WITH FORCING PARTS TO SEEMINGLY BREAK SO THEY CAN MAKE MORE MONEY?

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