Auto Recalls for Consumers

CHRYSLER PACIFICA Problems with Suspension, Tires

 
Auto Recalls For Consumers

2007 CHRYSLER PACIFICA Problems & Complaints

Read complaint(s) filed for the 2007 CHRYSLER PACIFICA. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2007 CHRYSLER PACIFICA by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (300 Complaints)
Date reported Mar 13, 2014
Location RIB LAKE, WI
Manufacturer Chrysler Group LLC
Vehicle 2007 CHRYSLER PACIFICA
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Suspension, Tires

WE OWNED A 2007 CHRYSLER PACIFICA CAR FOR 3 MONTHS, 46000 MILES APPROX, WHEN PURCHASED. AFTER THE FIRST 3 MONTHS OF OWNERSHIP, THE REAR TIRES WENT COMPLETELY BALD , WIRES POKING OUT, THE CAR WAS BOTTOMING OUT ON EVERY BUMP. THE SPRINGS WERE WEAK WE WERE TOLD. THE SHOCKS WERE BROKEN, THE TIRES WERE COMPLETELY OUT OF LINE AND THE DEALER DID FIX AT THEIR OWN EXPENSE. 2 NEW TIRES REPLACED , WHEEL ALIGNMENT, TWO NEW SHOCKS, AND SUPPOSEDLY SPRINGS FIXED. AT APPROX. 8 MONTHS LATER THE VEHICLE WAS AGAIN BOTTOMING OUT. ONCE AGAIN WE WERE TOLD SHOCKS BROKEN. CHRYSLER WAS CONTACTED AND REPLACED SHOCKS, DEALER DID WHEEL ALIGNMENT AND A TIE ROD END WAS REPLACED. IN APPROXIMATELY 10 MONTHS WE AGAIN NOTICED THE CAR WAS MAKING NOISE AND BOTTOMING OUT. ONCE AGAIN SHOCKS WERE BROKEN AND THE OTHER TIE ROD END NEEDED REPLACING. CHRYSLER CUSTOMER CARE WAS NOTIFIED FROM THE FIRST INCIDENT AND SUBSEQUENTLY AT EACH ADDITIONAL OCCURENCE. THE DEALER PAID AT THE FIRST OCCURENCE, CHRYSLER PROVIDED SHOCKS AT SECOND OCCURENCE, ON THE LAST OCCURENCE CHRYSLER REQUIRED AN INSPECTION BY A CHRYSLER DEALER. ANOTHER TIE ROD WAS REPLACED. WE WERE TOLD BY DEALER CAR WAS GOOD TO GO. WE TOOK TRIP TO PICK UP FAMILY AT AIRPORT AND HAD TO BE TOWED. UPON REINSPECTION 2 DAYS LATER, WE WERE TOLD 2 STUDS HAD COMPLETELY BROKEN OFF LEFT REAR TIRE, AND TIRE COULD HAVE COME OFF ON FREEWAY AT SPEEDS OF 65 MPH. THEY ALSO DISCOVERED TWO LUGS ON RIGHT REAR TIRE WERE LOOSE. THIS WAS THE SECOND INCIDENT WHERE OUR SAFETY WAS AT RISK. 4 SETS OF SHOCKS 2 TIRES 2 TIE ROD ENDS AND 3 WHEEL ALIGNMENTS LATER. VERY UNSATISFIED. THE CAR IS A SAFETY HAZARD ON THE ROAD. SUSPENSION DESIGN FLAW???

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