Auto Recalls for Consumers

HYUNDAI ENTOURAGE Problems with Electrical System, Engine

 
Auto Recalls For Consumers

2007 HYUNDAI ENTOURAGE Problems & Complaints

Read complaint(s) filed for the 2007 HYUNDAI ENTOURAGE. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2007 HYUNDAI ENTOURAGE by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (193 Complaints)
Date reported Mar 24, 2014
Location SACRAMENTO, CA
Manufacturer Hyundai Motor Company
Vehicle 2007 HYUNDAI ENTOURAGE
Transmission Not Specified
Drivetrain Not Specified
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

BEGINNING IN AUGUST OF 2013 OUR ENTOURAGE STARTED EXPERIENCING EPISODES OF RANDOMLY NOT STARTING, WITH EPISODES OCCURRING ABOUT EVERY TWO WEEKS, SOMETIMES MORE OFTEN, SOMETIMES LESS. FOR AWHILE WE SUSPECTED IT WAS AN ISSUE WITH THE BATTERY, BUT AFTER REPLACING THE BATTERY TWICE NOW, WE KNOW IT IS NOT AN ISSUE WITH THE BATTERY. WE DO KNOW NOW THAT IT IS A CONDITION KNOWN AS AN INTERMITTENT, NO CRANK/NO START. WE DO NOT KNOW FOR SURE WHY; HOWEVER, WE SUSPECT, PER A TECHNICAL SERVICE BULLETIN PUT OUT IN AUGUST OF 2007THAT WE FOUND (#07-90-009), THAT IT IS DUE TO A FAULTY IPM MODULE. HYUNDAI REFUSES TO ACKNOWLEDGE THAT BULLETIN OR TO COVER THE REPAIRS SINCE IT IS NOT UNDER WARRANTY, AND A DIAGNOSTIC IS PROVING FUTILE (PER OUR EXPERIENCE OF HAVING A DIAGNOSTIC PERFORMED THAT TURNED UP NOTHING) SINCE THE PROBLEM RESOLVES ITSELF AFTER SITTING FOR SOME TIME, THEREFORE, BY THE TIME THE MECHANIC IS ABLE TO SEE IT IS NO LONGER EXHIBITING THE PROBLEM, SO WE ARE LEFT NOT ONLY NOT KNOWING WHEN OUR VEHICLE WILL START ON A RECURRING BASIS BUT UNSURE AS TO WHAT TO DO ABOUT THIS PROBLEM.

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