Auto Recalls for Consumers

TOYOTA PRIUS Problems with Seats

 
Auto Recalls For Consumers

2012 TOYOTA PRIUS Problems & Complaints

Read complaint(s) filed for the 2012 TOYOTA PRIUS. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2012 TOYOTA PRIUS by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (216 Complaints)
Date reported Feb 06, 2013
Location PASADENA, CA
Manufacturer TOYOTA MOTOR CORPORATION
Vehicle 2012 TOYOTA PRIUS
Transmission Not Specified
Drivetrain Not Specified
Fuel type Hybrid Electric
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Seats

HEAD RESTRAINT (HEAD REST) ON DRIVER SEAT DOES NOT STAY IN PLACE. AFTER I ADJUST IT, IT RISES VERY SLOWLY. IF I DO NOT CONTINUALLY READJUST IT (3 OR 4 TIMES A DAY), IT RISES ABOVE MY HEAD. I CONSIDER THIS A SAFETY CONCERN. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR (NEW) AND I HAVE ASKED TOYOTA SEVERAL TIMES TO REPAIR THIS DEFECT, AND THEY SAY THAT IT IS 'NORMAL'. I HAVE OWNED MANY CARS DURING MY LIFETIME, AND THIS HAS NEVER HAPPENED BEFORE IN ANY OF THEM. IT DOES NOT HAPPEN TO THE PASSENGER HEAD RESTRAINT. I DO NOT THINK IT IS 'NORMAL', AND IF IT IS 'NORMAL' FOR TOYOTA, THEN ALL TOYOTA CARS HAVE A SAFETY PROBLEM. I HAVE CONTACTED TOYOTA AND THEY JUST REFER THE PROBLEM BACK TO MY LOCAL DEALER, WHO CONTINUES TO GIVE ME THE SAME ANSWER.

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