KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 KIA SORENTO
    - Anacortes, WA

    I went in to the burlington, wa kia dealership for this recall fix. And after waiting an hour they tell me they don't have the right part. It's now been about a month later and I'm still waiting to hear when the part will be available. I don't think this is ok for a safety issue.

    Source: NHTSA WEB SITE
  • 2016 KIA OPTIMA
    - Georgetown, TX, TX

    As of today all 4 of my power windows have failed. The first was in Feb, 2 in AUG (50K miles) and the last one today. Looking at the failed parts it matches Kia TSB#300.

    Source: NHTSA WEB SITE
  • 2020 KIA OPTIMA
    - Orangeburg, SC

    The contact owns a 2020 Kia Optima. The contact received notification of New Vehicle Limited Warranty Extension (Illumination of Air Bag Warning Light); however, the part to do the repair was not yet available. The contact stated that while starting the vehicle, the air bag warning light illuminated. The seat belt alarm chimed while the front driver seat belt was buckled. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 42,860.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - Burgettstown , PA

    No oil after filling up with 4qts. Engine over built compression and blew hole through bottom of the block which caused a fire underneath

    Source: NHTSA WEB SITE
  • 2023 KIA TELLURIDE
    - Springhill , KS

    Glass side window and windshield cracked I do not recall anything striking the window and noticed both after the car had been sitting for multiple hours. Manufacture claims impact, but it is the smallest of pin tip looking and hardly noticeable unless you run a tiny item across.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - Brazil, IN

    The contact owns a 2013 Kia Soul. The contact stated that the vehicle was parked and unoccupied in a carport when it suddenly caught fire near the engine compartment. The fire had expanded and caused damage to the entire garage near the carport and 2 other vehicles and a motorcycle inside the garage. The fire department arrived and extinguished the fire. A fire report was filed and the origin was an electrical issue. The vehicle was towed and identified as totaled. There were no injuries sustained. A dealer was not contacted. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulics), after the vehicle fire. The manufacturer was not made aware of the failure. The failure mileage was 110,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 KIA K900
    - Winter Park, FL

    Leather dash defective and is shrinking potentially interfering with airbag deployment on the front passenger side

    Source: NHTSA WEB SITE
  • 2014 KIA OPTIMA
    - Elkridge, MD

    My concern is the paint on my 2014 Kia Optima SXL. It is chipping on all areas of my vehicle. I purchased this vehicle brand new on April 19, 2014 and have had all maintenance and recalls updated. I am extremely happy with this vehicle and hope to enjoy it for many years to come. My vehicle has been never through a commercial car wash. I have always hand washed it. I have several chips throughout the car and a large one on the rear pillar. My paint color is snow pearl white. Because of this on-going issue, I feel that I need the repairs done immediately so that I can continue the upkeep and assurance that my vehicle will last for many years.

    Source: NHTSA WEB SITE
  • 2020 KIA SPORTAGE
    - Nashville, TN

    When turning the steering wheel, it makes a squeaky/grinding noise. I called into Kia to inquire about this and they said they would call me back after investigating about a recall on this but never received a call back.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - Lahaina, HI

    The contact owns a 2013 Kia Soul. The contact stated while driving 35 MPH, the vehicle started making abnormally loud sounds and lost motive power. There was no warning light illuminated. The contact was able to pull over to the side of the road. The contact resumed driving; however, the failure persisted. The contact was able to drive to the residence and noticed that the oil level was low. The contact added oil to the vehicle and started the vehicle. The contact stated upon checking the oil level again, there was no oil left in the vehicle. The contact then inspected the ground, but there was no oil on the ground. The contact researched the failure online. The contact then inspected the exhaust pipe and noticed that the oil had leaked into the exhaust pipe. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The dealer informed the contact that the repair was not covered under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) because the failure was not related to the recall. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 140,000. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE