EQUIPMENT DESCRIPTION: REFRIGERATOR COOLING UNITS MODEL NUMBERS N841

Apr 01, 2002 — Recall Campaign #02E019000

EQUIPMENT DESCRIPTION: REFRIGERATOR COOLING UNITS MODEL NUMBERS N841, N821, N641, AND N621. THESE REFRIGERATORS CAN EXPERIENCE A COOLING SYSTEM LEAK CAUSED BY OPERATION IN THE AC ELECTRIC MODE. IF A LEAK OCCURS, THE COOLING PERFORMANCE OF THE REFRIGERATOR WILL DETERIORATE.

The recall was influenced by the manufacturer with about 28,144 units affected.

See recall notice

NHTSA Safety Recall Notice

02E019000

Manufacturer:	Norcold Inc.
Recall date:	April 01, 2002
NHTSA Campaign #:	02E019000
Units affected:	28,144

Description:: EQUIPMENT DESCRIPTION: REFRIGERATOR COOLING UNITS MODEL NUMBERS N841, N821, N641, AND N621. THESE REFRIGERATORS CAN EXPERIENCE A COOLING SYSTEM LEAK CAUSED BY OPERATION IN THE AC ELECTRIC MODE. IF A LEAK OCCURS, THE COOLING PERFORMANCE OF THE REFRIGERATOR WILL DETERIORATE.
Consequeces:: EXTENDED OPERATION OF A LEAKING COOLING UNIT IN THE AC ELECTRIC MODE CAN RESULT IN A FIRE.
Corrective action:: NORCOLD WILL NOTIFY ITS CUSTOMERS AND REPLACE THE COOLING UNIT FREE OF CHARGE. OWNER NOTIFICATION BEGAN APRIL 12, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-767-9101.
Notes:: ALSO, CUSTOMERS CANCONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Affects the following:

0 NORCOLD N621 Complaints
TL* THE CONTACT OWNS A 2007 HOLIDAY RAMBLER NEPTUNE XL RV EQUIPPED WITH A NORCOLD REFRIGERATOR, MODEL NUMBER: 6210IMSS. THE CONTACT STATED THAT THE REFRIGERATOR OVERHEATED AND LEAKED AMMONIA. THE AMMONIA ATE THROUGH THE PIPES AND ALMOST BECAME HOT ENOUGH TO CAUSE A FIRE. THE CONTACT WAS ABLE TO STOP THE LEAK AND PREVENT THE FIRE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE MODEL WAS NOT UNDER RECALL. THE FAILURE OCCURRED AT THE CONTACT'S HOME. THE REFRIGERATOR WAS BEEN REMOVED AND HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 50,558. UPDATED 8/19/13, *CN THE CONSUMER WAS ADVISED TO HAVE A HIGH TEMP. SWITCH INSTALLED IN THE RV. THE CONSUMER COMPLIED. HOWEVER, THE RV STILL CAUGHT ON FIRE, BUT ONLY BRIEFLY. HER HUSBAND WAS ABLE TO PUT IT OUT BEFORE ANY SEVERE DAMAGE OCCURRED.;
0 NORCOLD N641 Complaints
Norcold N641.3FL refrigerator (serial #XXX) installed in an Arctic Fox truck camper caught fire on June 2, 2026 due to cooling unit failure. This model is subject to a known Norcold fire risk recall. The unit had not been repaired under the recall. I extinguished the fire myself. I have photographic evidence and have reported the incident to Thetford/Norcold at [XXX] . Norcold LLC filed for Chapter 11 bankruptcy in November 2025 with over 10,500 similar fire-related claims. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6);
0 NORCOLD N821 Complaints
TL*THE CONTACT OWNS A 2000 FOUR WINDS INTERNATIONAL INFINITY EQUIPPED WITH A NORCOLD N821. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THE REFRIGERATOR WAS LEAKING FLUIDS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THE REFRIGERATOR WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 02E019000 (EQUIPMENT:RECREATIONAL VEHICLE). THE FAILURE AND CURRENT MILEAGES WERE 25,000. THE SYSTEM WOULD NOT ACCEPT THE VIN.;
0 NORCOLD REFRIGERATOR Complaints
Hooked camper up to our tow vehicle. Went inside to prepare to leave our storage. Husband turned the propane on and I pressed Further start button on the refrigerator once the pilot light ignited. After less than one minute an error message began beeping on the digital LCD pad to alert that there was a disconnect from the power source being used. Five seconds later it stopped, and the LCD went blank. I shouted to my husband to check the propane because the refrigerator had stopped and he confirmed that it was still running. I hit the start button again several times and nothing occurred. As I turned to go out the door I noticed a faint, small plume of smoke. My husband rushed in and did confirm a slight ozone smell before turning back outside to note smoke from the top vent where the refrigerator lies. He immediately shut the propane off and returned to remove the upper vent while I grabbed the fire extinguisher. As I returned, I immediately noticed flames and smoke from the lower vent. My husband quickly removed that vent cover and extinguish the fire with the extinguisher. Once out, he returned inside to turn off the circuit breakers, followed by unplugging the refrigerator cord from the wall, which is accessible through the lower vent. We thoroughly inspected the entire slide to be assured the fire was completely extinguished. I made a claim to Progressive the next day. We arranged to have a progressive inspector look at the camper at our local RV service center Harler Auto and Glen’s RV service in Romeo Michigan. The assigned inspector, Andy M made his assessment on Friday, XXX and called us the same afternoon to inform us that based on his inspection, it was determined that the damages were due to and confined to a mechanical/electrical failure, and not the result of a sudden, direct, and accidental loss. He was confident that this was due to a manufacturing defect and informed me that there were multiple known recalls on this particular product.;