Chrysler is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric vehicles
— Recall Campaign #24V538000
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
The recall was influenced by the Office of Defects Investigation with about 3,606 units affected.
NHTSA Safety Recall Notice
24V538000
| Manufacturer: | Chrysler (FCA US, LLC) |
|---|---|
| Recall date: | July 18, 2024 |
| NHTSA Campaign #: | 24V538000 |
| Units affected: | 3,606 |
- Description:
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
- Consequeces:
- A vehicle fire increases the risk of injury.
- Corrective action:
- Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
- Notes:
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.