Vantage Mobility, LLC is recalling certain 2021-2026 Honda Odyssey

Dec 17, 2025 — Recall Campaign #25V877000

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

The recall was influenced by the manufacturer with about 1,019 units affected.

See recall notice

NHTSA Safety Recall Notice

25V877000

Manufacturer:	Toyota Motor Corporation
Recall date:	December 17, 2025
NHTSA Campaign #:	25V877000
Units affected:	1,019

Description:: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequeces:: An unsecured wheelchair can move during transit, increasing the risk of injury.
Corrective action:: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Affects the following:

2025 CHRYSLER PACIFICA Complaints
The contact owns a 2025 Chrysler Pacifica. The contact received a notification of NHTSA Campaign Number: 26V189000 (Air bags); however, the part to perform the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.;
2025 TOYOTA SIENNA HYBRID Complaints
The drivers side mirror fluters / wobbles / distorts the image such that it is unusable during the day and dangerous at night.;
2026 HONDA ODYSSEY Complaints
While my 2026 Honda Odyssey was parked and stationary, I operated the driver-side power sliding door normally. The door began opening but became stuck. When I activated the power sliding door again, there was a sudden mechanical failure involving the sliding-door mechanism. The sliding-door rail was severely damaged/deformed, the mechanism appeared to disengage from its normal track/rail path, and the fixed rear quarter/third-row side window shattered. Exterior molding covering the rail was also dislodged and fell to the ground. There was no collision, accident, external impact, obstruction, or other outside force involved. The failure occurred during normal intended use of the power sliding door. Fortunately, my three children had already exited the vehicle. The shattered glass is directly adjacent to a passenger seating position normally occupied by my children, creating a serious risk of injury had a passenger been seated there. There were no warning lights, messages, or known prior symptoms before the door became stuck. The vehicle has not yet been inspected by Honda or a dealer. It is currently parked at my residence and is available for inspection. I have extensive photographs taken immediately after the incident documenting the damaged rail, shattered glass, displaced molding, and debris. After the incident, because I was approximately three hours from home with my three children, I was able to carefully reposition the door enough to close and secure it, temporarily cover the shattered window, and drive home. The affected sliding door has remained closed and locked since, and I am no longer operating the vehicle pending inspection.;