Auto Recalls for Consumers

PLYMOUTH VOYAGER - 1998 PLYMOUTH VOYAGER Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler (FCA US LLC)

There are 329 complaints filed for the 1998 PLYMOUTH VOYAGER

Below is a list of complaints & problems filed against the 1998 PLYMOUTH VOYAGER. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 1998 PLYMOUTH VOYAGER, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (61) Equipment (6) Latches Locks Linkages (6) Seats (4) Tires (7)
Communications (13) Equipment Adaptive (1) Other (1) Service Brakes Hydraulic (30) Unknown Or Other (15)
Electrical System (32) Exterior Lighting (11) Parking Brake (1) Steering (19) Vehicle Speed Control (11)
Engine (1) Fuel System Gasoline (15) Power Train (60) Structure (20) Visibility (15)
Engine And Engine Cooling (84) Interior Lighting (3) Seat Belts (9) Suspension (17)

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ComplaintDescription

AIR BAGS

1/15/2016 - MONTGOMERYVILLE, PA
THE 1998 PLYMOUTH VOYAGER PASSENGER VAN WAS INVOLVED IN A TWO VEHICLE COLLISION ON A PUBLIC HIGHWAY. CAUSE OF THE COLLISION WAS DUE TO THE OTHER INVOLVED VEHICLE, THAT BEING A 2011 KIA SOUL, FAILING TO STAY WITHIN ITS TRAVEL LANE. THE KIA CROSSED OVER INTO THE PATH OF THE PLYMOUTH VOYAGER, WITH BOTH VEHICLES COLLIDING, FRONT/LEFT VS FRONT/LEFT. SPEEDS OF BOTH VEHICLES ESTIMATED AT APPROXIMATELY 40 MILES PER HOUR. BOTH AIR BAGS IN THE KIA DEPLOYED, AS DID THE FRONT/PASSENGER AIRBAG IN THE PLYMOUTH VOYAGER. THE DRIVER'S AIRBAG IN THE PLYMOUTH VOYAGER FAILED TO DEPLOY, UNKNOWN WHY. BOTH DRIVERS SUSTAINED INJURIES IN THE COLLISION. THE COLLISION WAS INVESTIGATED BY THE MONTGOMERY TOWNSHIP POLICE DEPARTMENT, PHONE 215-362-2301, POLICE REPORT #2016-00578.

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AIR BAGS

7/23/2015 - TEMPE, AZ
THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER. WHILE DRIVING AT 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE CRUISE CONTROL FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.

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SUSPENSION

1/31/2015 - RACINE, WI
1998 PLYMOUTH VOYAGER LEFT AND RIGHT FRONT TOWERS ARE CONSUMED BY CORROSION EXPOSING THE STRUT ASSEMBLIES AND SEVERELY WEAKENING THE LOAD BEARING STRUCTURE CAUSING SERIOUS RISK OF STRUT TOWER FAILURE AS ON OR BOTH STRUTS WILL PENETRATE INTO THE ENGINE COMPARTMENT CAUSING THE FRONT OF THE VEHICLE TO DROP TO THE GROUND. SHOULD SUCH FAILURE OCCUR WHILE THE VEHICLE IS IN MOTION AT HIGHWAYS SPEEDS, LOSS OF VEHICLE CONTROL WILL RESULT, CAUSING SERIOUS INJURY OR DEATH.

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ENGINE

12/17/2012 - EAST WAKEFIELD, NH
THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER. THE CONTACT STATED THAT WHILE DRIVING 45 MPH DURING INCLEMENT WEATHER, THE SERPENTINE BELT SLIPPED OFF THE PULLEY, CAUSING THE BATTERY WARNING LIGHT TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 103,000.

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ELECTRICAL SYSTEM

4/13/2012 - SHELTON, CT
I OWN A 1998 PLYMOUTH VOYAGER. AT THE TIME OF THE FIRST INCIDENT THE VEHICLE HAD APPROXIMATELY 80,000 MILES ON IT. WHILE DRIVING I NOTICED THAT A NUMBER OF WARNING LIGHTS SUDDENLY APPEARED AND THAT ALL OF THE GAUGES WERE NOT OPERATING ON THE DASH. THE VEHICLE WAS BROUGHT TO SCAP JEEP/PLYMOUTH/DODGE DEALERSHIP IN FAIRFIELD CT. THE TECHNICIAN SAID THAT HE HAD NO CLUE WHAT IT WAS AND THAT HE WOULD HAVE TO TRACE EACH WIRE AND IT WOULD INCLUDE NUMEROUS MAN HOURS. HE ALSO SUGGESTED REPLACING THE MAIN COMPUTER. IF I WANTED TO HAVE THEM FIX IT I WOULD HAVE TO MAKE ANOTHER APPOINTMENT. I FOUND THAT THE VEHICLE OPERATED JUST FINE, JUST COULD NOT TELL MPH, MILEAGE, AUTO DOOR LOCKS FAILED AND AIRBAG, ANTI LOCK BRAKES, IN ADDITION TO ALL OTHER GAUGES. THREE DAYS LATER ALL RETURNED TO NORMAL FOR A FEW WEEKS AND THEN A REPEAT. THE PROBLEM CONTINUED WITH NO PATTERN FOR THE NEXT FEW YEARS. DEALERSHIP CLAIMED IT WAS COMPUTERS. IN SPEAKING WITH MY LOCAL MECHANIC, HE HAD ANOTHER CUSTOMER WITH SAME TYPE VEHICLE AND SAME PROBLEM. THIS CUSTOMER SPENT IN EXCESS OF $2000 AT THE DEALERSHIP AND PROBLEM STILL PERSISTED. THE LOCAL MECHANIC OPENED THE DASH AND IMMEDIATELY FOUND A WIRE THAT WAS PARTIALLY BROKEN FREE FROM A HARNESS. HE PUSHED THE WIRE COMPLETELY INTO RECEIVER AND PROBLEM SOLVED. DUE TO WIRE BEING FRAYED, HE WENT TO LOCAL JUNK YARD TO GET A USED HARNESS END AND REPLACED SAID PIECE. SAME PROBLEM WAS FOUND WITH OUR VEHICLE. WIRE WAS FIXED AND THE ENTIRE JOB WAS LESS THAN 1 HOUR OF LABOR. HAVE HAD NO PROBLEMS SINCE. PLYMOUTH HAS ISSUED NO RECALLS OR EVEN ANY ALERTS OF THE PROBLEM TO ITS DEALERSHIPS. IN PHONE CALLS TO CUSTOMER SERVICE THEY CLAIM THAT THERE IS NO PROBLEM. I DO NOT BELIEVE THAT TWO VEHICLES IN THE SAME TOWN ARE THE ONLY ONES TO EXPERIENCE THIS PROBLEM AND HOPE THAT YOU LOOK INTO THIS ISSUE AND ORDER ANY RECALLS NECESSARY.

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STEERING

2/23/2012 - CLARKSVILLE, MD
DROVE THROUGH A PUDDLE. SERPENTINE BELT FELL OFF, CAUSING LOSS OF POWER STEERING. COMPLETED REPAIR AS PER TSB 07-02-99. DID NOT CORRECT ISSUE. A KNOWN ISSUE WITH 1996 - 2000 PLYMOUTH/DODGE CARAVANS 3.3L AND 3.8L. VERY DANGEROUS, HAPPENS ON WET/SNOW CONDITIONS. BOTTOM THIRD OF HARMNIC BALANCER IS NOT GUARDED FROM ROAD MOISTURE. CHRYSLER REDESIGNED IN 2001. GATES AFTER MARKET KIT SOLVES PROBLEM GAT 38379K, COST $120-$220 WITH OUT LABOR. DOES THIS MEET THE CRITERIA FOR A RECALL?

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ENGINE AND ENGINE COOLING

12/22/2011 - CARROLLTON, TX
THE BELT SLIPS OFF IN THE RAIN CAUSING POWER FAILURE TO EVERYTHING RUNNING OFF THE BELT. NO POWER STEERING, NO COOLING SYSTEM, NO ELECTRICAL CHARGING, NO A/C, AND I BELIEVE THE BRAKES DIDN'T WORK RIGHT.

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STRUCTURE: FRAME AND MEMBERS

5/25/2011 - WHEATON, IL
1989 PLYMOUTH VOYAGER LEFT AND RIGHT FRONT TOWERS ARE CONSUMED BY CORROSION EXPOSING THE MCPHERSON STRUT ASSEMBLIES AND SEVERELY WEAKENING THE LOAD BEARING STRUCTURE CAUSING SERIOUS RISK OF STRUT TOWER FAILURE AS ON OR BOTH STRUTS WILL PENETRATE INTO THE ENGINE COMPARTMENT CAUSING THE FRONT OF THE VEHICLE TO DROP TO THE GROUND. SHOULD SUCH FAILURE OCCUR WHILE THE VEHICLE IS IN MOTION AT HIGHWAYS SPEEDS, LOSS OF VEHICLE CONTROL WILL RESULT, CAUSING SERIOUS INJURY OR DEATH. THIS IS A KNOWN DEFECT COVERED BY CHRYSLER CORPORATION IN A TECHNICAL SERVICE BULLETIN (TSB) LABELING THE PROBLEM AS MERELY COSMETIC.

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SUSPENSION: FRONT

5/25/2011 - WHEATON, IL
1989 PLYMOUTH VOYAGER LEFT AND RIGHT FRONT TOWERS ARE CONSUMED BY CORROSION EXPOSING THE MCPHERSON STRUT ASSEMBLIES AND SEVERELY WEAKENING THE LOAD BEARING STRUCTURE CAUSING SERIOUS RISK OF STRUT TOWER FAILURE AS ON OR BOTH STRUTS WILL PENETRATE INTO THE ENGINE COMPARTMENT CAUSING THE FRONT OF THE VEHICLE TO DROP TO THE GROUND. SHOULD SUCH FAILURE OCCUR WHILE THE VEHICLE IS IN MOTION AT HIGHWAYS SPEEDS, LOSS OF VEHICLE CONTROL WILL RESULT, CAUSING SERIOUS INJURY OR DEATH. THIS IS A KNOWN DEFECT COVERED BY CHRYSLER CORPORATION IN A TECHNICAL SERVICE BULLETIN (TSB) LABELING THE PROBLEM AS MERELY COSMETIC.

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SERVICE BRAKES, HYDRAULIC

8/8/2010 - NEW BERLIN, IL
ANOTHER 1998 PLYMOUTH VOYAGER VAN WITH THE REAR BRAKE LINES BROKEN. HAPPENED ON THE ROAD, BRAKES WORKED AND LESS THAN 3 MILES DOWN THE ROAD WHEN DRIVER ATTEMPTED A TURN, BRAKES WENT TO THE FLOOR. DRIVER WAS ABLE TO PARK THE VEHICLE. VEHICLE WAS DRIVEN HOME BY HUSBAND USING FRONT BRAKES ONLY WHERE THE BROKEN LINES WERE DISCOVERED. WITH NO APPARENT REASON FOR THE CORROSION, RESEARCH REVEALS MULTIPLE INCIDENTS ON MID TO LATE 90S' PLYMOUTH VANS WITH CORRODED OR RUSTED REAR BRAKE LINES. I WILL REPLACE WITH AFTERMARKET PARTS TO AVOID REPEAT FAILURE.

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