Auto Recalls for Consumers

MERCEDES E320 - 2004 MERCEDES E320 Problems & Complaints

 
Auto Recalls For Consumers
by Mercedes-Benz USA, LLC.

There are 177 complaints filed for the 2004 MERCEDES E320

Below is a list of complaints & problems filed against the 2004 MERCEDES E320. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2004 MERCEDES E320, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (5) Equipment (1) Fuel System Other (1) Seats (2) Suspension (4)
Electrical System (8) Exterior Lighting (3) Latches Locks Linkages (3) Service Brakes (33) Tires (1)
Electronic Stability Control (3) Fuel Propulsion System (73) Other (1) Service Brakes Hydraulic (9) Unknown Or Other (1)
Engine (2) Fuel System Diesel (1) Power Train (3) Steering (1) Vehicle Speed Control (2)
Engine And Engine Cooling (4) Fuel System Gasoline (38) Seat Belts (1) Structure (4) Visibility (2)

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ComplaintDescription

FUEL/PROPULSION SYSTEM

5/16/2013 - ANNAPOLIS, MD
WHILE TRAVELING ON THE WASHINGTON DC BELTWAY IN THE FAST LANE, IN HEAVY TRAFFIC, THE ENGINE COMPLETELY SHUT DOWN LEAVING US STRANDED IN VERY HEAVY TRAFFIC. NEEDLESS TO SAY, THIS WAS A VERY PRECARIOUS POSITION. FORTUNATELY, POLICE ASSISTANCE ARRIVED AND CALLED A TOWING SERVICE AND GOT US OUT OF HARM'S WAY. THE PROBLEM WAS DIAGNOSED AS A FAILED CRANK SHAFT POSITION SENSOR. THIS RESULTS IN THE COMPUTER TURNING OFF THE IGNITION CREATING AN OBVIOUSLY HAZARDOUS SITUATION. I REPORTED THIS TO MERCEDES CUSTOMER SERVICE, BUT THEY'RE REACTION WAS THAT THIS OCCURS INFREQUENTLY, BUT THEY WERE AWARE THAT IT DOES HAPPEN. SO I AM NOTIFYING YOU FOR YOUR INFORMATION.

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FUEL/PROPULSION SYSTEM

5/13/2013 - MESQUITE, TX
AFTER REFUELING, THE CAR HAS A STRONG GASOLINE ODOR INSIDE AND OUTSIDE THE CAR. THE AIR BRAKES MAKE A ROARING NOISE WHEN PRESSED. THE AIR BAG IS DEACTIVATED SRS INDICATOR REMAINS ON.

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AIR BAGS

5/13/2013 - MESQUITE, TX
AFTER REFUELING, THE CAR HAS A STRONG GASOLINE ODOR INSIDE AND OUTSIDE THE CAR. THE AIR BRAKES MAKE A ROARING NOISE WHEN PRESSED. THE AIR BAG IS DEACTIVATED SRS INDICATOR REMAINS ON.

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AIR BAGS

5/9/2013 - STONE MOUNTAIN, GA
AFTER REFUELING, THE CAR HAS A STRONG GASOLINE ODOR INSIDE AND OUTSIDE THE CAR. THE AIR BRAKES MAKE A ROARING NOISE WHEN PRESSED. THE AIR BAG IS DEACTIVATED.

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FUEL/PROPULSION SYSTEM

5/9/2013 - STONE MOUNTAIN, GA
AFTER REFUELING, THE CAR HAS A STRONG GASOLINE ODOR INSIDE AND OUTSIDE THE CAR. THE AIR BRAKES MAKE A ROARING NOISE WHEN PRESSED. THE AIR BAG IS DEACTIVATED.

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SERVICE BRAKES

5/9/2013 - STONE MOUNTAIN, GA
AFTER REFUELING, THE CAR HAS A STRONG GASOLINE ODOR INSIDE AND OUTSIDE THE CAR. THE AIR BRAKES MAKE A ROARING NOISE WHEN PRESSED. THE AIR BAG IS DEACTIVATED.

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FUEL/PROPULSION SYSTEM

5/6/2013 - SAN DIEGO, CA
THE CONTACT OWNS A 2004 MERCEDES-BENZ E320. THE CONTACT STATED THAT THERE WAS A FUEL ODOR BEING EMITTED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

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FUEL/PROPULSION SYSTEM

4/23/2013 - JEFFERSON, GA
THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT THERE WAS A GASOLINE FUEL ODOR INSIDE THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED A FUEL LEAK IN THE FUEL PUMP. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO ADVISED THAT THE SEAL AROUND THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE SEAL. THE FAILURE MILEAGE WAS 128,100.

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FUEL/PROPULSION SYSTEM

4/22/2013 - VISTA, CA
THERE HAS BEEN A STRONG SMELL OF GASOLINE IN MY GARAGE WHERE E320 IS PARKED ON MULTIPLE OCCASSIONS OVER THE PAST YEAR. MOST RECENTLY, FUEL PUMP WAS REPLACED BY BENZ DEALER SERVICE TECHNICIAN AND THE SMELL BECAME STRONGER AND STRONGER ONLY TO FIND GAS LEAKING FROM CAR 2 DAYS LATER.

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FUEL/PROPULSION SYSTEM

4/22/2013 - CLEBURNE, TX
THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT AFTER FUELING, THERE WAS A STRONG FUEL SMELL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

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