2017 ACURA TLX Complaints

Acura TLX 2017, with only 112,000 miles. On [XXX], while the consumer was driving, the vehicle caught on fire. The consumer saw what appeared to be smoke coming from under the hood. The consumer stopped the vehicle immediately at a 4-way intersection, put it in park, and turned it off. The hood latch was open. When the consumer opened the hood, the engine compartment was on fire, and the car was engulfed in fire within seconds. Fire department and Police depratment arrived at the scene. The car was deemed a total loss, and the fire was determined to have started in the engine compartment. In May 2024, Acura stated that the connecting rod bearing needed replacement and that it was covered under the recall. However, 6 months after replacement, in October 2024, the knocking noise returned. The vehicle was brought to the Acura dealership, which noted at that time that the engine needed to be replaced, but the repair was denied under the recall this time. As required and recommended by the Acura Dealership, as well as by the recall, which noted safety risks, the consumer moved forward with having the engine replaced by the Acura Dealership, and the cosnsumer paid out of pocket. The vehicle was at the Acura dealership in Westwood for service from October 2024 until February 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Acura Service Bulletin B18-014 (NHTSA TSB #10135108) The repeated failure of the driver’s power seat height-adjustment mechanism due to stripped internal gears in the Vertical Transmission Assembly (VTA), as identified in Acura Service Bulletin B18-014, presents a significant safety concern. A failure of the driver’s seat adjustment mechanism can prevent the driver from maintaining a proper and secure seating position, potentially impairing visibility, access to the pedals and steering wheel, and the ability to safely control the vehicle. Because Honda/Acura has documented this failure and identified a specific repair procedure, I believe the defect warrants investigation by NHTSA and consideration for a safety recall rather than leaving affected owners responsible for repairs. Despite the Acura bulletin and recommended repairs, Marysville Honda in Ohio is recommending a $5700 repair bill inconsistent with the Acura bulletin.

My 2017 Acura TLX stalled dangerously on the highway due to an unexpected fuel delivery failure, creating an immediate traffic hazard. Hiley Acura of Fort Worth diagnosed the vehicle with code P0087 (Low Fuel Rail Pressure) and confirmed it needs a new low-pressure fuel pump assembly for $1,540.62. They also pulled code P0430 (Catalyst System Efficiency) showing my front catalytic converter has failed, costing $2,461.77.The low-pressure fuel pump failure starved the engine of fuel, causing the highway stall. This fueling issue directly overheated and destroyed the catalytic converter substrate.This pump failure is the core subject of the Oliver v. Honda class action lawsuit. Honda previously issued a temporary corporate software update on my vehicle that deliberately altered how the computer reads errors, masking the physical fuel pump defect. This software update is the exact reason my car currently shows no open recalls on standard databases, despite still containing the defective, unreplaced factory hardware. This temporary software fix has now failed, resulting in a dangerous highway stall, and Honda is using the software-cleared VIN status to deny safety coverage.

I have this car 2017 acura tlx v6 shawd from acura dealership 3months already. I hear little knocking sound from my bottom block.

Vehicle consistently pulls to right and on grooved concrete acts in abnormal way, weaving withing the lane. I have taken to Acura to try to diagnose - they tell me there is no adjustment they can make. I have tried with Honda corporate, but they want me to go back for another diagnosis on the car at Acura. At this time there is no reason to duplicate efforts or time. I have also taken to independent shops and they indicate they cannot correct the problem also.

The keyless access unit broke around 100k miles. Car acted like it was having a seizure. If car was locked, alarm goes off nonstop (during these episodes, which are intermittent) and all dash lights and head lights blink on and off over and over in quick succession. If car was not locked, only the lights had a seizure, there would be no audible alarm. Seemed to happen more near towers (cell towers, fire station broadcast tower, absolutely could not leave the car alone in nyc and had to go home). So so so embarrassing. So many people with this issue.

Vehicle has been recalled for a speed sensor issue that still persists. Recall repair was NOT properly executed. Vehicle engine still randomly shuts off while in idle at stoplights and during travel. Engine won’t start at this point.

My car broke down on 04/05/2026 on the highway at a light with on coming traffic.I took it to express oil change 04/06/2026 they told me my car need a crankshaft so I proceeded to get more information and come to find out it was a recall on the crankshafts on my car. This is the second recall I have had done to my car the first recall was for the motor. This second one is for the crankshaft recall number- CH7. I was told by Acura a month and a half after them having my car that the serial number on my motor doesn’t fall up under the recall, but my vin number does and there saying they can not fix my car. Only had this motor for 2 or 3 years from the first recall it had on it.

I was refueling my vehicle at Fullerton Costco, the internal metal flap of the capless fuel filler neck is stuck closed and preventing me from inserting a gas nozzle to refuel the vehicle. I could not refuel my gas tank. Luckily, my vehicle still has some fuel left, enough for me to get to the nearest Acura dealer (Cerritos Acura) to have them fix it. It was expensive though for an issue that should not happen at all. Also, a vehicle cannot be refueled or has a failed fuel neck flap, it can become a safety hazard and this is the main reason I file this complaint against Acura.

The contact owns a 2017 Acura TLX. The contact stated the vehicle was repaired under NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING) but the fix failed to repair the vehicle. The contact stated that after the repair was performed, there was an abnormal fuel odor coming from the vehicle. The vehicle was taken to the dealer approximately five times to be diagnosed, and it was determined that the oil rings on the fuel injector had detached. The oil rings were replaced, and the vehicle was repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 142,000.