MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 MAZDA MAZDA6- SOUTH SAN FRANCISCO, CA
TAKATA RECALL: I AM MAKING A COMPLAINT THAT PUTNAM MAZADA IN BURLINGAME CA WILL NOT REPAIR MY AIRBAG UNTIL APRIL 12 AT THE EARLIEST. THIS UNACCEPTABLE. THEY STATE THAT MAZDA DOES NOT MAKE THE PARTS AVAILABLE TO KEEP ON SIGHT AND THEY MUST SPECIAL ORDER THEM. THIS POTENTIALLY PUTS ME IN CONTINUING DANGER FROM THEIR DEFECTIVE PART.
Source: NHTSA WEB SITE -
2006 MAZDA TRIBUTE- ALACHUA, FL
TL* THE CONTACT OWNS A 2006 MAZDA TRIBUTE. WHEN THE VEHICLE WAS STARTED IN THE MORNING, THE ACCELERATOR WOULD NOT ENGAGE WHEN THE GEAR WAS IN DRIVE. EVEN AFTER DRIVING, WHEN STOPPED AT A LIGHT, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS VERY DIFFICULT TO DEPRESS. OCCASIONALLY, THE PEDAL WOULD RESPOND NORMALLY WHEN IT WAS DEPRESSED ON THE RIGHT SIDE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT COULD NOT BE DIAGNOSED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 MAZDA MAZDA6- KELAYRES, PA
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA 6. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONSISTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS) AND 15V869000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 73,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 MAZDA MAZDA6- FITCHBURG, WI
MANUFACTURER REFUSES TO REPLACE THE FAILED (RECALLED) TAKATA AIRBAG. FOR ABOUT 2 YEARS MAZDA HAS SENT LETTERS INDICATING I HAVE TO WAIT. THE ATTACHED IS THE MOST RECENT LETTER INDICATING THEY ARE NOT FIXING THE PROBLEM YET. I LIKE TO FORCE THE MANUFACTURER TO PERFORM THE REQUIRED WORK SO THAT THE CAR WILL BE SAFE AGAIN. MAZDA HAS ADDMITTED TO THE FAULT, BUT IS NOT FIXING IT.. THE FAULT WITH TAKATA AIRBAGS WAS KNOWN IN 2014 AND NOW IN 2016 MAZDA STILL REFUSES TO FIX THE CAR. I HAVE ASKED THE LOCAL DEALER (DON MILLER) MULTIPLE TIMES ABOUT A DATE FOR THE FIX, BUT WAS TOLD TO WAIT. I DON'T FEEL SAFE DRIVING A CAR WITH A KNOWN AIRBAG PROBLEM, BUT HAVE NO CHOICE SINCE NO ONE WILL BUY MY CAR THAT IS NOT FIXED YET. PLEASE HELP ME AND FORCE MANUFACTURERS TO ACTUALLY PERFORM THE RECALL WORK.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- BELLMORE, NY
THE INSTRUMENT PANEL STATES ON AFTER SHUTTING OF THE ENGINE. THE CAR STARTS BEEPING WHEN YOU OPEN THE DOOR AND YOU ARE NOT ABLE TO LOOK THE CAR. LOOK LIKE THE TRANSMISSION SHIFT IS NOT GOING TO PARK COMPLETELY SO THE BATTERY DIES EVERY TIME. ,
Source: NHTSA WEB SITE -
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2006 MAZDA MAZDA6- SARATOGA, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA MAZDA6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS) AND 15V869000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ARE UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 MAZDA MAZDA6- WASHINGTON, DC
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA MAZDA6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V869000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1996 MAZDA 626- YOUNGSTOWN, OH
TL* THE CONTACT OWNS A 1996 MAZDA 626. THE CONTACT STATED THAT THERE WAS A PROGRESSING ELECTRICAL FAILURE AND UNKNOWN WARNING LIGHTS REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE VENT CONTROLS FAILED TO WORK FOR THE AIR CONDITIONER AND HEATER. THE VEHICLE WAS TAKEN TO FOUR DIFFERENT INDEPENDENT REPAIR SHOPS AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO RECEIVE THE PARTS FROM THE MANUFACTURER. THE CONTACT CALLED THE DEALER FOR MONTHS AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/10/16*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MAZDA MAZDA6- HANOVER, MA
OVER TIME, THE CLUTCH IN MY MANUAL TRANSMISSION 2004 MAZDA 6 V6 HATCHBACK HAS BEEN GETTING NOISY, DIFFICULT TO MODULATE WITH SURPRISING SLOPPY MOVEMENT IN A SIDEWAYS MOTION WHEN BEING DEPRESSED, AND HAS BEEN GREATLY WORRYING ME. UPON INVESTIGATION, I DISCOVERED CRACKS IN THE FORMED AND WELDED STEEL FRAME THAT HOLDS THE CLUTCH PEDAL WHERE THE WHOLE ASSEMBLY BOLTS TO THE FIREWALL. I'VE ADJUSTED MY CLUTCH LINKAGE, BLED THE HYDRAULIC LINE AND ATTEMPTED TO BEND THE FRAME BACK TO SQUARE, BUT EVENTUALLY THIS FRAME IS GOING TO FAIL AND I WILL BE UNABLE TO PUSH THE CLUTCH AND CHANGE GEARS. IF THIS HAPPENS WHILE DRIVING, I COULD CRASH AND BE INJURED OR KILLED. IN ADDITION, THE CLUTCH PEDAL FRAME, AS IT BENDS TO THE LEFT WITH EVERY SHIFT, MAKES CONTACT WITH AN ELECTRICAL/CPU BOX MOUNTING FRAME NEXT TO THE CLUTCH, WHICH IS ADDITIONALLY WORRISOME. THIS WELDED STEEL FRAME IS MADE FROM SURPRISINGLY LIGHT GAUGE METAL AND SHOULD HAVE BEEN DESIGNED TO LAST THE LIFE OF THE CAR. THIS IS A GRAVE SAFETY CONCERN FOR ALL MAZDA 6S MADE IN THE FORD AUTO ALLIANCE FACTORY IN FLAT ROCK, MICHIGAN. THIS COMPONENT SHOULD BE RECALLED!
Source: NHTSA WEB SITE -
2006 MAZDA MAZDA6- MANCHESTER CENTER, VT
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS) AND 15V869000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE