2020 TOYOTA C-HR Complaints

View complaints related to 2020 TOYOTA C-HR. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2020 TOYOTA C-HR. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 TOYOTA C-HR
    - Orem, UT

    Transmission went out 3,400 miles past the 60k warranty. Vehicle taken in at 59k miles and told there were no issues. Filed good will warranty claim. Toyota needs to do a recall. This is a know problem. 2018 and 2019 models recalled. 2020 models same issue, why no recall for 2020. I have read at least 17% of 2020’s have already failed.

    Source: NHTSA WEB SITE
  • 2020 TOYOTA C-HR
    - Collinsville, IL

    Transmission making winding noise, took into toyota told will need full transmission replacement. Said could just go out at anytime. 2020 with 75700 miles on car.

    Source: NHTSA WEB SITE
  • 2020 TOYOTA C-HR
    - McKinney, TX

    Transmission – Loss of Power / Jerking / Safety Hazard The vehicle is experiencing a serious issue with the K113 CVT transmission. The transmission produces abnormal noise and can jerk and lose power, creating a potentially hazardous condition, particularly when accelerating to overtake another vehicle or when merging onto a freeway. A sudden loss of power in these situations can significantly increase the risk of a collision. The vehicle has been properly maintained and driven normally. The transmission issue appears consistent with a known problem reported with this CVT/transmission design. I am concerned that the underlying manufacturing/design issue may cause premature transmission failure and create an unsafe driving condition. The vehicle currently has approximately 107,000 miles. Despite the issue, the vehicle may continue to operate and shift, making the problem difficult to identify until the transmission is under load or has been driven for some time. I am requesting that NHTSA investigate this transmission issue and determine whether a safety defect or manufacturing/design defect exists and whether additional action by the manufacturer is warranted.

    Source: NHTSA WEB SITE
  • 2020 TOYOTA C-HR
    - Jarrell, TX

    CVT bearing disintegrating. Expected repair cost is $10k-$12k. Purchased about a year ago and still owe almost 20k on the loan. This is the car that was intended to be used by my daughter but cannot trust this to make the drive. There have been no warning lamps or system messages just a metal on metal grinding sound. This is a known issue with this model of vehicle and there is already a warranty enhancement for this issue on 2018 and 2019 models. Mine is a 2020 so they clearly did not fix this known issue. This started about a month ago as a slight high pitched whine and has quickly progressed to the point that we cannot use the vehicle.

    Source: NHTSA WEB SITE
  • 2020 TOYOTA C-HR
    - Grundy Center, IA

    The contact owns a 2020 Toyota C-HR. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission belt needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 81,321.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 TOYOTA C-HR
    - Lacey, WA

    While driving, my 2020 Toyota C-HR suddenly lost acceleration in the middle of the road, with the vehicle failing to respond to throttle input. This has now happened twice. There was no warning noise (no whining or grinding) beforehand, and the loss of power occurred without warning while the vehicle was in motion, creating a dangerous driving condition due to inability to maintain speed or safely merge/clear traffic.

    Source: NHTSA WEB SITE
  • 2020 TOYOTA C-HR
    - Manteca , CA

    I have a K114 CVT internal bearing defect. It is available for inspection upon request. Transmission issues are unsafe because it can cause sudden loss of acceleration, unexpected vehicle stalling in traffic, and delayed shifting or gear slippage. These sudden changes make my car behave unpredictably; risking rear-end collisions or loss of control. This puts myself, my passengers, and others at risk. I am unsure if the problem been reproduced or confirmed by a dealer or independent service center. The vehicle and/or component have not been inspected by the manufacturer, police, insurance representatives or others. However, the vehicle received Service in December 2025 for a transmission fluid replacement for maintenance and no issues were reported at the time. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. The issues first appeared in mid-June, around June 15, 2026, where I could hear a grinding noise when I drove. On July 1, I was driving home and experienced stalling while turning right at a stoplight. I took the car in for a diagnostic inquiry on 7/18/2026 and was notified I had a transmission issue. I took it for a second opinion, where it was confirmed it was transmission. I took it to Toyota and on 7/22/2026, they confirmed it was transmission issues requiring a full replacement with no financial assistance citing my warranty has ended and my service history is not thorough enough. Toyota has already extended the warranty for Canadian drivers due to this exact safety hazard.

    Source: NHTSA WEB SITE
  • 2020 TOYOTA C-HR
    - North Brunswick, NJ

    Had the car brand new since 2020 just started to hear noises took it to the dealership and they said the transmission needs to be replaced

    Source: NHTSA WEB SITE
  • 2020 TOYOTA C-HR
    - Covina, CA

    Transmission bearing is going out. I hear a whine noise while driving. And took it to a Transmission shop and was told the Transmission bearing goes out alot on these types vehicle. And i just bought this car used 1 month ago.

    Source: NHTSA WEB SITE
  • 2020 TOYOTA C-HR
    - Debary, FL

    My 2020 Toyota C-HR is exhibiting clear, escalating symptoms of the known K114 CVT internal bearing defect, creating an active safety hazard while driving. The transmission has not failed completely yet, but it regularly experiences high-pitched whining noise, sudden hesitation during acceleration, and loud grinding-like noise which gets louder and faster as I speed up. This behavior creates a significant safety risk because the vehicle unexpectedly fails to accelerate when merging onto the highway / hesitates unpredictably at busy intersections, exposing me to the risk of a rear-end collision. The car is less than 6 years old, and a mechanic/dealership has diagnosed it as an impending internal bearing failure. Toyota Canada has already acknowledged this exact flaw by extending the CVT warranty to 10 years. However, Toyota USA refuses to act, forcing American drivers to choose between operating an increasingly unpredictable, unsafe vehicle or paying $10,000+ out of pocket to replace a component with a known manufacturing defect. I am filing this to urge the NHTSA to investigate before this transmission suffers a complete, dangerous failure at highway speeds.

    Source: NHTSA WEB SITE