Vehicle & Related Complaints
Updated: - Consumer Automotive Complaints – All safety-related defect complaints received by NHTSA since January 1, 1995. Find your vehicle below and see what complaints have been previously filed with the NHTSA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 CHEVROLET TRAILBLAZER- Chicago, IL
Dear Chevy, I am reaching out to you again because I am desperately requesting immediate assistance with my vehicle, which has now become an extremely serious and dangerous safety concern. On Friday, [XXX], I had my vehicle towed to the dealership because of the ongoing mechanical issues I have been experiencing. I was advised that the repairs would cost $877, which included a battery replacement and new sensors. I paid for these repairs and picked up my vehicle on Wednesday, September 2, 2026, believing that the issues had finally been addressed. Unfortunately, within approximately one hour of leaving the dealership, my check engine light came back on. When I arrived home, the key became stuck in the ignition. I immediately contacted the dealership and requested to speak with a Service Manager. I made this request approximately five separate times, yet I was unable to speak with a Service Manager until Friday, September 4, 2026, when I finally spoke with Matt. The situation has now escalated into an extremely dangerous and potentially life-threatening safety issue. On Sunday, [XXX], while driving on the [XXX] in Chicago, my vehicle completely shut off twice while I was actively driving. There were no warning sounds, no dashboard warning codes, and no indication that the vehicle was about to shut off. My vehicle suddenly lost power while I was on a busy expressway, creating an extremely dangerous situation and nearly causing a major accident/pileup. I genuinely feared for my life. A vehicle that unexpectedly shuts off while traveling at highway speeds is not something I can safely continue driving. After this occurred, I had the vehicle towed to my home. I later attempted to start it, and the vehicle did start; however, the key became stuck in the ignition again. This problem has been ongoing for over a year, and I have repeatedly and desperately asked for these issues to be properly diagnosed and repaired. I have already INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
Source: NHTSA WEB SITE -
2022 VOLKSWAGEN TAOS- Chicopee, MA
Paint failure and separation of clear coat and top coat from the body. Paint failure on rear trunk under the window.
Source: NHTSA WEB SITE -
2021 HONDA PILOT- Fredericksburg, VA
Front safety camera no longer works which has disabled the lane keep assist, automatic cruise control, brake system, and road departure mitigation system. This is a safety hazard.
Source: NHTSA WEB SITE -
2020 TOYOTA C-HR- Orem, UT
Transmission went out 3,400 miles past the 60k warranty. Vehicle taken in at 59k miles and told there were no issues. Filed good will warranty claim. Toyota needs to do a recall. This is a know problem. 2018 and 2019 models recalled. 2020 models same issue, why no recall for 2020. I have read at least 17% of 2020’s have already failed.
Source: NHTSA WEB SITE -
2021 CADILLAC ESCALADE- Wabash, IN
My vehicle died in the middle of an intersection, I was stranded in the intersection, I could not put it in neutral to move it out of the way. Luckily I was in town and not on the freeway. That is my issue. My cadi had to be dragged onto a tow truck bed and dropped at my local gm dealer in wabash. The reason it died was the fuel module. But not being able to move my vehicle out of the way is so very dangerous.
Source: NHTSA WEB SITE -
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2019 KIA SORENTO- Anaheim, CA
Gasoline smell is coming with the left side of vehicle. Gasoline is leaking from the fuel pump causing the gas to puddle creating the gasoline smell.
Source: NHTSA WEB SITE -
2024 HONDA RIDGELINE- Garden Grove, CA
I am reporting a recurring Auto Idle Stop no-restart and starting-system failure in a 2024 Honda Ridgeline. At approximately 35,072 miles, while stopped at a traffic light with Auto Idle Stop engaged, the engine shut off but failed to restart when the brake pedal was released. The vehicle remained disabled in the intersection until it was manually restarted, creating a risk of a collision. An authorized Honda dealer found both positive and negative battery terminals loose, tightened them, reported that the battery passed a load test, found no diagnostic trouble codes, and returned the vehicle. The battery had already been replaced at approximately 30,238 miles after a slow-start complaint and a failed battery test. The condition recurred at approximately 42,563 miles. After the engine shut off at a light, the vehicle displayed an orange “P” and “System Problem Detected - Shift to Park,” went into Neutral, and required a manual restart before Drive could be restored. The dealer later reported that the replacement battery tested at approximately 197 CCA against its 650 CCA rating, but no root cause for the rapid deterioration or the shutdown/no-restart condition has been identified. The vehicle now intermittently cranks slowly and appears strained while starting. No permanent repair has been completed. The vehicle is available for inspection. The condition creates a safety risk because the vehicle can fail to restart or move from an intersection and may enter Neutral unexpectedly.
Source: NHTSA WEB SITE -
2026 HYUNDAI SANTA FE HYBRID- Westbrook, ME
The Driver Attention sensor cannot be turned off. In a recent trip it engaged a dozen times over a one hour ride, a ride I was completely fully alert for. I find the warning itself to be a safety issue and very distracting while I'm trying to drive and follow a map to have it constantly be going off. A simple software update to provide ability to turn it off would resolve this and there are hundreds of similar complaints about this that I can find in message boards. Unacceptable.
Source: NHTSA WEB SITE -
2026 HYUNDAI TUCSON HYBRID- Knoxville, TN
My instrument cluster goes completely blank while driving the vehicle. It will also have every light come on when it does come back on all of the check engine lights, and every other diagnosis light comes on. It continues to do this while driving. I have already had the safety recall done and it is still failing.
Source: NHTSA WEB SITE -
2024 TOYOTA TUNDRA- Mooresville, NC
I am writing to formally express my concern regarding my 2024 Toyota Tundra, VIN [XXX], and the engine recall involving certain 2024 Tundra vehicles. I am very concerned about the possibility of engine damage or failure related to machining debris and the potential for loss of power while driving. This is a major safety concern, especially considering the vehicle is relatively new. I would like Toyota to confirm whether my VIN is included in the recall and provide a clear explanation of the required repair or inspection process. If my truck is affected, I am requesting that the recall repair be completed as soon as possible at no cost to me. I would also like confirmation regarding whether Toyota will provide a loaner or rental vehicle if my truck must remain at the dealership for an extended period, particularly if an engine replacement is required. Please document this complaint and provide me with a written response explaining the next steps and expected resolution. Thank you, [XXX] Vehicle: 2024 Toyota Tundra VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE