FORD Complaints

View complaints related to FORD. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2022 FORD BRONCO
    - Mansfield, TX

    Clutch pedal went to floor and didn't return. The accumulator on part # MB3Z-7A512-A failed and broke apart causing a complete loss of brake fluid in the clutch hydraulic system rendering the clutch completely inoperable.

    Source: NHTSA WEB SITE
  • 2022 FORD F-150
    - Camden, NC

    The daytime running lights are out. Vehicle is available for inspection. This puts my safety and the safety of others at risk by not being o by reducing visibility of the vehicle during low light scenarios where the headlights are off. Example I live in an area with lots of fog and drive a gray vehicle that is not clearly visible if headlights are off due to light exposure. Problem is consistent and able to be reproduced for inspection. Vehicle has not been inspected by any agent to this point but it is available and will be noticed upon inspection by direction. There are no warning lamps or messages alerting driver of malfunction which poses another safety risk. Problem has been consistent for past 3 weeks upon every start.

    Source: NHTSA WEB SITE
  • 2016 FORD F-150
    - Albuquerque, NM

    In April of this year my 2016 F150 began having issues related to the automatic transmission. Symptoms included unexpected and irregular downshifting from 6th gear into 4th gear while traveling on the highway, random and irregular shifting from gear to gear, and not gearing down below 3rd gear when coming to a complete stop. While these symptoms were happening the truck displayed the MIL and powertrain warning lamp. These issues put myself and others at risk because having the vehicle unexpectedly downshift while traveling at a high speed causes the vehicle to become difficult to control, increasing the risk of a crash. It is also difficult for the vehicle to increase speed in a timely and safe manner when it is starting out in 3rd gear. In May I received a recall notice from Ford, eventually in July having the dealer closest to me perform a PCM software upgrade. While waiting for Ford to make this software upgrade available I received a notice from Ford referencing Customer Satisfaction Program 26N04. This notice states that if my vehicle set a MIL and/or powertrain warning light (which my vehicle did both) I may need to get the transmission molded leadframe replaced as part of this recall program. When I picked up my vehicle from servicing dealership I was informed my vehicle "did not have the appropriate code" to warrant this repair. However, the software upgrade performed has done nothing to fix the problem I am experiencing. My vehicle still downshifts randomly and unexpectedly while displaying a powertrain warning light, and making my vehicle unsafe for highway travel.

    Source: NHTSA WEB SITE
  • 2018 FORD ESCAPE
    - Fargo, ND

    Error code p0016 came up and I started investigating and found coolant intrusion which was a known defect during manufacturing by ford. I was driving normally when the vehicle accelerated really slowly after a stop which could have caused a traffic accident if it happened while in traffic

    Source: NHTSA WEB SITE
  • 2018 FORD F-150
    - Buckhannon, WV

    I have a 10 speed automatic transmission that intermittently works in 2nd and third gears. It began doing this at 60,000 miles. I'm not sure if it is the adaptive learning transmission control module (TCM) or the transmission itself. Ford dealer wants over $10,000 to replace transmission. The car is unsafe when pulling into traffic and it won't accelerate half the time.

    Source: NHTSA WEB SITE
  • 2015 FORD EXPLORER
    - HOPEWELL, VA

    While driving, the traction control failed, which caused the vehicle to no longer accelerate. Had to safely pull over and restart the vehicle, which reset the traction control warnings. But it happened again the next day. Losing power while driving is dangerous and scary.

    Source: NHTSA WEB SITE
  • 2025 FORD F-150 HYBRID
    - Pittsburgh, PA

    Vehicle: 2025 Ford F-150 (VIN and mileage available upon request) Component: Rearview/backup camera display, Accessory Protocol Interface Module (APIM) / SYNC infotainment system (Sync 4 version 25211 revision 1966-same CCPU ver./VMCU version:6.1.42.2) Summary of Problem: The rearview camera display intermittently shows a distorted, glitched, or corrupted image when the vehicle is shifted into Reverse. The fault is not consistent or reproducible on demand, it occurs unpredictably across different drive cycles, which makes it difficult to document with video or photo evidence at the time it occurs. When the fault is present, the driver does not have a reliable rear-view image, reducing visibility and situational awareness while backing up. I checked my VIN against Ford's and NHTSA's recall databases and found no open recall covering this specific vehicle for this issue. However, Ford has issued multiple prior recalls (including NHTSA 25V315 / Ford 25S49) for related APIM software defects causing rear camera freezing, blanking, or display corruption on other model years and vehicle lines. This suggests the underlying APIM/software issue may not be fully resolved across all affected builds, including 2025 model year trucks not currently covered. Safety Concern: Because the failure is intermittent and unpredictable, the driver cannot anticipate when the rear camera will be unreliable, which itself is a safety hazard distinct from a consistent failure that could at least be planned around. This creates a risk of collision with pedestrians, vehicles, or objects behind the truck during reversing, particularly since the rear camera is often relied on as a primary means of rear visibility. Additional Notes: I am in the process of documenting occurrences and requesting APIM diagnostic logs from Ford/dealer service to establish a pattern, given the intermittent nature of the fault.

    Source: NHTSA WEB SITE
  • 2018 FORD F-150
    - Miles City, MT

    Loss of power while acceleration from a stop sign. Vehicle would not shift into gear and acted like it could only drive very slowly. Repair shop inspected it and stated that the transmission needed work and would cost 8200.00 to fix issue that has a TSB out meaning ford knows about the issue

    Source: NHTSA WEB SITE
  • 2023 FORD BRONCO SPORT
    - Concord, NC

    My 2023 Ford Bronco Sport is subject to NHTSA Safety Recall 25V467 / Ford Recall 25S76, issued July 16, 2025. Ford states that a fuel injector may crack, resulting in fuel accumulating on top of the engine. Ford further states that liquid fuel or fuel vapor accumulating near hot engine or exhaust components may ignite and result in an under-hood fire, increasing the risk of injury. As of September 2026, more than a year after this recall was issued, Ford's VIN-specific recall website continues to show the recall as incomplete and states: "Parts are not currently available. Ford Motor Company is working to provide parts for this repair." I am concerned that I am being expected to continue operating a vehicle with a manufacturer-acknowledged fuel leak and fire hazard while no final repair is available. I am requesting that NHTSA review Ford's continued inability to provide the remedy for Recall 25V467/25S76 and determine whether Ford is meeting its obligation to provide an effective safety recall remedy within a reasonable period of time. I would also like NHTSA to determine whether additional interim safety instructions or other action is warranted for owners who continue to operate these vehicles while awaiting repair.

    Source: NHTSA WEB SITE
  • 2023 FORD BRONCO
    - Albuquerque, NM

    Front roof panel is cracking and chipping. Rear roof panel is cracking around the side windows. Bronco is never in direct sunlight unless driving. And the vehicle is never driven off-road.

    Source: NHTSA WEB SITE