2025 FORD F-150 HYBRID Complaints

Vehicle: 2025 Ford F-150 (VIN and mileage available upon request) Component: Rearview/backup camera display, Accessory Protocol Interface Module (APIM) / SYNC infotainment system (Sync 4 version 25211 revision 1966-same CCPU ver./VMCU version:6.1.42.2) Summary of Problem: The rearview camera display intermittently shows a distorted, glitched, or corrupted image when the vehicle is shifted into Reverse. The fault is not consistent or reproducible on demand, it occurs unpredictably across different drive cycles, which makes it difficult to document with video or photo evidence at the time it occurs. When the fault is present, the driver does not have a reliable rear-view image, reducing visibility and situational awareness while backing up. I checked my VIN against Ford's and NHTSA's recall databases and found no open recall covering this specific vehicle for this issue. However, Ford has issued multiple prior recalls (including NHTSA 25V315 / Ford 25S49) for related APIM software defects causing rear camera freezing, blanking, or display corruption on other model years and vehicle lines. This suggests the underlying APIM/software issue may not be fully resolved across all affected builds, including 2025 model year trucks not currently covered. Safety Concern: Because the failure is intermittent and unpredictable, the driver cannot anticipate when the rear camera will be unreliable, which itself is a safety hazard distinct from a consistent failure that could at least be planned around. This creates a risk of collision with pedestrians, vehicles, or objects behind the truck during reversing, particularly since the rear camera is often relied on as a primary means of rear visibility. Additional Notes: I am in the process of documenting occurrences and requesting APIM diagnostic logs from Ford/dealer service to establish a pattern, given the intermittent nature of the fault.

**2025 Ford F-150 – Repeated Wiring Harness Damage** I am reporting two separate incidents involving a 2025 Ford F-150 that resulted in significant damage to vehicle wiring harnesses and required replacement of major wiring components. On March 4, 2026, the vehicle sustained wiring damage during a dog-related incident. The vehicle was inspected by a Ford dealership, which determined that a major rear wiring harness required replacement. The repair cost approximately $2,054. The affected wiring was associated with the rear-axle/rear electrical system. In August 2026, a second, separate dog-related incident again resulted in extensive wiring damage. Ford ordered multiple wiring components to repair the vehicle, including RL3Z-13A409-F, RL3Z-14A411-B, TL3Z-13A576-AFA, and TL3Z-15K857-A. These components include major wiring assemblies and wiring associated with the ABS/wheel-speed sensing system. My concern is not simply the damage caused by the incidents, but the apparent vulnerability and accessibility of critical wiring on the vehicle. Two separate incidents within approximately five months resulted in substantial wiring damage and replacement of multiple harnesses and electrical components. Damage to wiring associated with braking, ABS/wheel-speed sensing, lighting, or other vehicle systems could potentially cause loss or malfunction of safety-related functions. I am requesting that NHTSA document and review these incidents to determine whether the routing, shielding, protection, or accessibility of wiring harnesses on the 2025 Ford F-150 presents a potential safety defect or broader safety-related trend.

Vehicle demonstrates an intermittent lag during acceleration, particularly during throttle position changes. Typical throttle response is appx 0.5s as measured by stopwatch. When the issue is replicated the delay can exceed 1 second. This is most concerning during situations where moderate to brisk acceleration is needed at a specific time such as turning across traffic at an intersection or merging with traffic flow with a large speed disparity from one lane to the other. Vehicle has been taken to multiple Ford dealerships multiple times. The ECU and TCU have been reprogrammed and the situation does not change. Dealership has noted an issue one time but otherwise claims that they have not been able to show the issue to be out of allowable parameters by Ford. Numerous forum posts online discuss the same symptoms and comment similar findings by Ford dealership techs. What they can readily replicate is understood but considered "normal". This behavior has created 2 different situations that nearly culminated in severe accidents with myself driving the vehicle, one time with my child in the seat exposed to oncoming traffic when the accelerator lag caused a severe situation. The first severe situation was crossing traffic outside of my child's school with oncoming traffic having to slam on brakes in order to avoid the collision. The second situation happened while merging lanes on a highway going from ~45mph up to ~60mph and almost caused the neighboring lane to rear end the vehicle. The dealerships have noted the delay exists but to be considered "within allowable limits" when it happens. No warning lamps come on as a regular pattern. This pattern first appeared when the vehicle was less than 500 miles on the odometer. The first dealership ignored the information.

The contact owns a 2025 Ford F-150. While the contact was driving at an undisclosed speed, the moonroof fractured without impact. The contact stated that there were no vehicles nearby and there was no impact to cause the failure. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact stated that the failure was a known failure with similar vehicles. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,300.

I want to include an important detail about the accident involving my 2025 Ford F-150 (VIN: [XXX] ). Immediately before the collision, I experienced a sudden change in braking. The brake pedal became very hard, and the vehicle did not slow as expected even with increased pressure on the pedal. This condition lasted for a few seconds and significantly reduced my ability to stop. The auto braking feature also did not activate. There were no clear warning indicators at the time, and the event happened very quickly. Based on how the vehicle responded, it felt like a loss of brake assist. My vehicle collided with a semi truck, totalling the front end. I was very lucky to walk away alive. Thankfully airbags and my seat belt saved me. I am reporting this as part of the incident record in case it is relevant to the cause of the accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Truck is brand new and keeps having engine failure. Truck is not driveable on multiple occasions. Multiple dealers have assessed and goes unrepaired. First dealer cleared light and did not repair despite loss of communication codes present.

New 2025 F150 Lariat with 3.5L V-6 Twin-Turbo Full Hybrid. Truck was sitting in garage and off when suddenly a message appeared on the digital speedometer area saying there was a powertrain fault. Truck only had 280 miles. At about 310 miles, service light came on indicating service was due. Checked FordPass app and the on board diagnostic program indicated there was a power train fault detected. I’ve checked several online forums and many owners are reporting that there are known Ford Technical Service Bulletins (TSB) regarding this issue and the issue has to due with faulty starter, alternator, and battery. Ford know about this issue and that it is common yet they have failed to issue a recall to fix all of these.

Lower steering intermediate shaft bolt loose or missing Recall incomplete Front brake hose jounce bracket repair Recall incomplete 3.5L engine cup plug inspection Recall incomplete Connecting rod inspection Recall incomplete Transmission main control valve body replacement Please add to the list of RECALLS incomplete from Campaign 25S19/25V164. As Front brake hose jounce bracket repair Recall being incomplete is a IMMEDIATE concern for reporting to ANY driver on the highway and roadway in transit. Please report for incomplete BRAKING issue fixed, as is is detrimental on highway traffic at HIGH MPH.

While driving roughly 30-40mph, there was complete loss of brakes. complete soft pedal to the floor with no brake function. ABS and Brake lights flash on dash board, parking brake malfunction warning. No prior warnings, issues, messages indicating need for brake service. My wife and kids were in the car and were lucky to be on a street where we were able to coast to a stop. Any busy street or highway driving could have been sever accident/potential loss of life incident. The dealer said they have never seen this issue before and said they went through a bunch of control modules and simply reset and made software updates. I never received a confirmed "root cause". Dealer made above mentioned software updates and drove the car for 50 miles, claim the issue/service is complete and we need to take the car. No root cause, no confirmed component failure, etc. We do not feel safe taking delivery of the car. We have requested a Ford field service technician/engineer inspect the vehicle with no luck. we have started buy back/replacement process with Ford, no decision made - tells us we are subject to lemon law as if this is a "creature comfort" issue and that we need to take the car back.

While driving, a vehicle began stopping in front of me. I attempted to stop, however my braking power seemed heavily reduced. Eventually the emergency automatic braking kicked in and engaged my emergency brake. I barely stopped in time. Simultaneously, several warning lights appeared on my dash including ABS, traction control, hill assist, and check engine. Immediately after the incident, my brake pedal felt loose. Braking power was severely diminished and delayed. Stopping while going a mere 5 mph would take about 10 yards. It was extremely dangerous and scary to operate - even to pull into the nearest safe parking lot. Upon restarting my vehicle twice, the lights went off except for the check engine light and my braking power returned.