2025 FORD BRONCO SPORT Complaints

Both front lower control arm ball joints on my 2025 Bronco Sport failed prematurely at approximately 13,000 miles. Upon removal, both ball studs showed heavy corrosion and clear evidence of water intrusion past the factory boot seals. One boot's upper metal retainer was visibly deformed, allowing water into the joint. This level of corrosion should not exist on a vehicle this new and indicates a defective component or seal, not normal wear. I have retained both failed parts and have photographs documenting the condition. This is the same component covered under Ford's active do-not-drive safety recall 26S36 (NHTSA campaign 26V-340) for front lower control arm ball joint defects on 2021–2026 Bronco Sport vehicles. My VIN is not included in that campaign, but I experienced failure of the identical safety-critical component. I am reporting this so NHTSA is aware the defect may extend beyond the current recall population. When I brought the vehicle to my local Ford dealer and requested inspection under the new vehicle warranty, the service department refused to inspect the vehicle at all, citing a 1.5-inch aftermarket leveling kit. No inspection was performed and no determination was made that the modification caused or contributed to the failure. A leveling kit does not cause water intrusion past a factory boot seal. Because the dealer refused service on a safety-critical component, I replaced both ball joints at my own expense to keep the vehicle safe to drive. I have opened a case with Ford Customer Relationship Center (case CXH-09202228-R9R8V5). No crash or injury occurred, but ball joint separation causes loss of steering control, and I believe this failure mode warrants investigation of vehicles outside the current recall scope.

1. The Electronic Power Assisted Steering (EPAS) module and/or the front passenger-side suspension components failed, causing a complete loss of steering control and an un-commanded, continuous violent pull to the right. Yes, the vehicle and all malfunctioning components are completely intact and available for immediate inspection upon request. 2. Safety was put at extreme risk during highway speeds. The vehicle violently and continuously swerved directly toward the right-hand passenger side. There were 5 total occupants in the SUV, including my daughter-in-law and my three young grandchildren. My [XXX] granddaughter was strapped in a car seat directly next to that right passenger door, placing her in the immediate impact zone of a high-speed crash hazard. I had to physically fight the locked steering wheel with extreme physical force to prevent a catastrophic collision. 3. Not yet. The incident just occurred on XXX, and the vehicle is fundamentally unsafe to operate. It is currently parked and waiting to be transported via a professional flatbed tow truck to Murgado Ford of Chicago for a full mechanical and software diagnostic teardown. I have not yet contacted the dealership because they were unavailable on August 1 and closed on XXX 4. No. The vehicle is currently parked in a safe location in front of my home and has not yet been touched or inspected by any outside parties, police, insurance representatives, or the manufacturer. 5. No. There were absolutely no warning lamps, error messages, dashboard lights, strange noises, or any other symptoms prior to the failure. This catastrophic loss of control happened completely out of nowhere at highway speeds, and nothing like this has ever happened to this vehicle before. Crucially my lane keeping assist feature was manually turned off when this happened, meaning the vehicle overrode the settings to violently pull me to the right. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car breaks without warning until it’s already hit them when no one is behind us as we’re backing up it just hits the breaks.

The contact owned a 2025 Ford Bronco Sport. While the contact’s brother-in-law was driving approximately 55 MPH, the vehicle crashed into the rear of another vehicle, causing the vehicle to flip over and slide between 50 and 75 yards. During the crash, the Forward Collision Avoidance system failed to activate, and the front driver’s side air bags did not deploy. The driver was later taken to the hospital and treated for a concussion and arm and leg abrasions. A Police report was filed at the scene, and the vehicle was towed away and later deemed a total loss by the insurance company. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 20,500.

This is a fourth occurrence related to NHTSA complaints 11749893, 11750183, and 11751201. The vehicle was previously diagnosed and repaired under warranty for the same 'Shift System Fault: Service Required' condition (transmission main control valve body replacement, RO #609213, completed July 21, 2026). Approximately 14 hours after pickup, on July 22, 2026, the identical fault recurred, the Check Engine light illuminated, and the vehicle died while driving. The vehicle was towed to Bowen Scarff Ford in Kent, WA and checked in the same day (RO #609522) for further diagnosis. This is now the second documented repair attempt for the same defect.

The contact owns a 2025 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.

My daughter was driving the vehicle. She left home, drove 2 miles to drop someone off, and returned home on a 2 lane road with a 30mph speed limit. Approximately half way home, while travelling approximately 30-35mph, the hood on the vehicle flew open. It shattered the windshield, bent the hood, and because the hood flew so far back, the top of both front side panels were bent back. The last time the hood had been opened was long before to have the oil changed. There were no warning lights about the hood, and the vehicle had been used quite a bit that day, and at speeds higher than it was travelling when the hood flew open, before the incident occured. We are concerned about latch failure.

This is a third occurrence related to NHTSA complaints 11749893 and 11750183. On July 15, 2026, at approximately 7:30-7:42 AM, while driving to a scheduled Ford service appointment, the vehicle exhibited hesitation and delayed acceleration at multiple intersections, not isolated to one location. Although the vehicle's auto start-stop feature has been manually disabled, the hesitation at each stop felt similar to that feature engaging and re-engaging the engine. The vehicle then stalled completely at an intersection and would not move for approximately 10 minutes. The check engine light illuminated for the first time during this incident. Kent Police Department was contacted, event number 2026-44221. The vehicle was subsequently dropped off at a Ford dealership on July 15, 2026 for diagnosis under warranty.

The contact owns a 2025 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 26V340000 (Suspension). The vehicle was taken to the dealer, and the vehicle failed the inspection. The contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 1,800.

This is a second occurrence of the Shift System Fault previously reported in NHTSA complaint 11749893. On July 13, 2026, while parked, the vehicle again displayed a 'Shift System Fault - Service Required' warning, followed by a 'Service Vehicle Soon' message. The vehicle would not shift out of Park. This incident was captured on video, which is available upon request. The vehicle has an appointment scheduled with a Ford dealership for diagnosis under warranty.