2019 HONDA PILOT Complaints

Rod bearing failure, diagnosed by Honda Service. At a stop light, vehicle starting making very loud noises (video proof). I pulled over right away and had it towed to not risk an accident or more damage. Honda(same place that the vehicle was purchased at did most preventive maintenance) diagnosis: "Engine Major Miscellaneous | rod bearing failure. removed timing covers and confirmed t belt is intact and holding tension. was able to start motor momentarily and confirmed rod bearing noise. replace motor with used engine" I asked Honda Coporation for a goodwill claim and help and the claim was denied. I appealed this decision. I am asking Honda to consider whether the actual cause of my engine failure could be consistent with the type of internal engine concerns that have been documented on comparable vehicles, and to give my case the attention that such a serious failure warrants. In particular, I asked that Honda: - Reviews the complete authorized-dealer diagnosis, technician notes, repair estimate, and any teardown findings. - Determines and document the specific failed bearing and the suspected root cause of the failure. Review the oil condition, lubrication findings, crankshaft condition, and any other evidence that may explain why the rod bearing failed. -Preserves the failed components and diagnostic records while this request is being reconsidered. -Considers full or substantial goodwill assistance toward repair or engine replacement, including parts coverage, labor assistance, towing or a fair cost-sharing arrangement. This was not an expected maintenance expense, a neglected oil change, or a routine wear item. It was a sudden, serious internal engine failure. I did what Honda asks owners to do: I maintained the vehicle, completed scheduled preventive maintenance, and took well care of it. I HAVE (and provided Honda) proof of ALL PREVENTIVE maintenance completed as recommended, including a costly timing belt change. *NO warnings, lights or signs prior to t

My engine light came on, and the codes reported were P0441 P04F1 U0401 and P0172. I took the car to the dealer for a diagnostic and they stated it was the fuel injectors. Their is a TSB 21-010 related to this situation, however my car's vin wasn't covered by the TSB. I have two coworkers with the same engine, and they had the same issues and were covered on the TSB. I spoke with my local shop to get a quote and they mentioned doing a lot of fuel injector replacement on Honda lately. It seems like the scope of the TSB wasn't wide enough to include all affected VINs.

The vehicle experienced a check engine light with code P0430 and a failed Air/Fuel ratio test due to defective fuel injectors leaking raw fuel into the exhaust bank. This failure completely mirrors the factory defect in Honda Service Bulletin A21-010 (NHTSA ID: 10187008), which extends the fuel injector warranty to 10 years/150,000 miles. A certified Honda dealer verified the exact codes and components but explicitly denied the mandatory corporate warranty extension, attempting to charge $1,804.51 out-of-pocket and ignoring subsequent communication. Unburned raw fuel dumping into the catalytic converter presents a progressive engine failure and exhaust safety hazard.

My dash will light up and say that cruise control is not working and lane keep assist is also not working

The contact owns a 2019 Honda Pilot. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with fuel injector failure. The contact was informed that the fuel injectors needed to be replaced. The fuel injectors were replaced. The contact became aware of Technical Service Bulletin: 21-010, NHTSA ID Number: 10187008 (Engine and Engine Cooling, Electrical System, Equipment, Power Train). The contact called the dealer, and it was confirmed that the VIN was not covered under an extended warranty. The manufacturer was informed of the issue and confirmed that the vehicle was not included. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 91,670.

When at a red light or stop sign the vehicle will idle and turn off. The vehicle doesn’t want to restart. It takes a bit to get started again then it progresses.While parked I turned the car off for 5 minutes and it would not start up again. Tried the jump cables to make sure it wasn’t the battery had to have a tow truck come they were able to get the car jumped and started. Took the battery to get tested and the battery was perfectly fine. Something is wrong with the starter. It doesn’t happen all the time but it has happened to me a few times and it’s not safe with me and kids in the car.

The contact owns a 2019 Honda Pilot. The contact stated that while merging onto the highway at 40 MPH, the vehicle lost power and several warning lights illuminated on the instrument panel. The contact coasted the vehicle to the shoulder of the highway, and the vehicle was towed to an independent mechanic. The independent mechanic diagnosed that an unknown engine component failed, causing the timing belt to snap and resulting in engine failure. The contact associated the failure with NHTSA Action Number: PE25008 (Engine). The dealer was notified of the failure and informed the contact that there were no open recalls associated with the VIN. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.

We have had the car since bought new in 2019 and has about 105k miles. Since then it has had 4 new batteries and going to the dealership again for the same issue. The car struggles to start sometime and other we have to take multiple sttemps to hit the start button. Even then it feels like it is struggling to start. Also if we leave the start/stop fucnction "On" it stugggles to start at stop lights and in the most recent case it did the start at a stoplight once again. This has happened multiple time since we got the car and the dealership has done all the recalls and repalced the battery multiple time. This newest case the battery is new from Honda and less then a year old. We are afraid and concerned if the car will turn on anytime we go somewhere and trust my 2012. No warning light or anything comes on. If stopped in the wrong place this can cause a serious accident or injury.

Beginning last week, when shifting into reverse, the infotainment display (showing camera image) displays distorted, scrambled, or rolling color lines. Although Many 2019–2022 Honda Pilot SUVs are covered by an official safety recall (NHTSA Campaign 23V431) due to a defective coaxial cable connector (MOST connector) that deforms terminals and loses connection, this particular vehicle is not included in this safety recall. As we have young children, our safety is at risk because the rear-facing camera is not functional. Vehicle has not yet been inspected by manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other indications or symptoms of the problem prior to the failure. I am happy to make the vehicle available for inspection.

This vehicle exhibits an issue with the fold down sun visors on both sides whereby the hinge mechanism is extremely tight. So much to the point that the sun visors will no longer fold up out of the drivers view. Additionally, if the vehicle was to be involved in an accident the front driver and passenger's heads would likely impact the partially lowered sun visor possibly resulting in additional injury. When brought to the attention of the service department at my local dealer, I was told there is no way to lubricate the hinge mechanism and I'd have to purchase new sun visors as it is a trim item not covered by my extended warranty. This issue started to occur around the 90,000 mile mark and has continued to get worse. The vehicle currently has approximately 120,000 miles now.