2024 VOLKSWAGEN TAOS Complaints

The center console repeatedly displays the message "Emergency call cannot be made." The message first appeared in approximately a few months after starting the lease and has recurred since. When it appears it interrupts navigation guidance and audio playback, and it can repeat several times during a single drive, including while driving at highway speed. The repeated alerts are a distraction while driving. The emergency call (SOS) system does not function reliably. I cannot depend on it to summon assistance after a crash, which is the purpose of the system. The vehicle was taken to several authorized VW dealers. They said this is a known issue and had little to offer. I contacted VW directly who helped change the network configuration on the telematics unit. The fault stopped for approximately 6 month and then returned. It is currently occurring on a regular basis. The vehicle has approximately 10,000 miles. No crash, fire, or injury has resulted.

I have been to the dealership numerous times since buying the vehicle over engine issues. Typically what happens is either the epc, check engine light, or both come on. All advanced driver systems turn off and the car enters limp mode where I can barely get it above 30 mph. The first time I was told it was an issue with spark plugs. The second time I was told a part did not get put back on correctly after changing my oil. The third time I was told spark plugs at first but when I reminded them they had changed them less than a year ago I was told it was bad gas. I had the dept of agriculture in MS check the gas at the station and it was fine. Then it happened again and I was told again bad gas. There have been numerous reports of similar on social media I have photos and pdfs of the reports but could not upload them all.

I am filing this complaint because Volkswagen is refusing to honor its factory powertrain warranty to cover a catastrophic internal engine failure on a vehicle with only 22,531 miles. The vehicle is well within its manufacturer's powertrain warranty limits. I have provided Volkswagen with two official receipts proving routine oil changes, GEICO insurance records proving the accident caused no front-end or engine damage, and an official email from Volkswagen stating there were no pre-existing issues with the vehicle. Furthermore, the engine issues align closely with known fuel system and engine defects currently being litigated in the class-action lawsuit Hardy v. Volkswagen. The vehicle suffered an acute mechanical/electronic failure the engine revved past 4,000 RPM, but the vehicle experienced severe sputtering, shaking, and minimal forward propulsion. The EPC (Electronic Power Control) warning light illuminated on the dashboard. Volkswagen dealership at middletown even states via email as attached can not determine the exact cause of the failure.

The contact owns a 2024 Volkswagen Taos. The contact stated that while reversing, the rearview camera was intermittently inoperable. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The contact associated the failure with NHTSA Campaign Number: 26V473000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was approximately 42,000.

Brake grinding constantly Infotainment overheating and shutting down Additional money on car insurance due to android auto failure with infotainment system Odometer doubling milage during infotainment failures Wipers going by themselves Windows go down when pressing up SOS BOX making random beeping noises Driver Chair constantly sinking back down Warning lights constantly coming on

Since the first weeks of ownership, my 2024 Volkswagen Taos has exhibited a persistent brake system defect: loud metallic grinding/scraping/squealing noise when braking, vibration when braking, and sensation that brakes are not engaging properly. The defect affects both front and rear brakes. At approximately 9,000 miles, the authorized dealer found the left rear brake caliper stuck and worn out — replaced caliper, pads, and rotors. The problem recurred within 3 weeks. On the second visit (10,673 miles), dealer found brake material contacting rotors but performed no repair. On the third visit (12,766 miles), the Service Manager personally documented the repair order and stated the condition was found “similar with similar vehicles” and the vehicle was “operating as designed” — an admission that this is a known issue in similar Taos vehicles. The defect persists today at over 19,000 miles after 4 dealer visits without resolution. I have video recordings documenting the noise from December 2025 through June 2026. The vehicle is available for inspection.

I added a post last year at my 10k service stating my rear brake pads needed to be replaced. Update with my 20k service: rear brake pads AND rotors need to be replaced again. Rear brake pads down to 2 mm, front pads (original) still at 12 mm. This is a safety issues with financial consequences.

I own a 2024 Volkswagen Taos with 20,600 miles. At my scheduled 20,000-mile service on June 6, 2026, the dealership measured my rear driver side brake pad at 3mm while my front pads measured 10mm. This extreme difference in wear is consistent with the known premature rear brake pad wear issue VW acknowledged on 2022–2023 Taos vehicles and addressed with a warranty extension bulletin. My 2024 Taos was not included in that bulletin despite showing the identical problem. At only 20,600 miles, rear pads should not be at 3mm while front pads remain at 10mm — this is not normal wear and indicates a manufacturing defect in the brake pad material or an electronic parking brake calibration issue causing rear brake bias. Brakes are a critical safety system. I am requesting NHTSA investigate whether the 2024 Taos is affected by the same defect, and whether the warranty extension should be expanded to include 2024 model year vehicles.

The odometer does not read correctly upon fill up. Typically the fill up states I have 325 miles per tank but I can drive about 100 miles and it still reads 325 miles until empty, after which time the odometer drops extremely fast and isn't consistent with miles driven. Additionally, twice now, while driving the instrument cluster on both the radio and speedometer have blacked out and I have been unable to view my current speed or general information. I know there is a recall on select taos models facing this same issue and wanted to make sure that my vehicle is documented as having this same issue and may need a software update. My Taos was produced in [XXX] in February of 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle suffered a recurring mechanical failure of the fuel injectors and a flooded EVAP charcoal canister, causing the engine to run lean (Fault P2177) and lose power. This defect creates an unreasonable safety risk as it can cause the engine to stall or lose motive power unexpectedly at highway speeds. Furthermore, the fuel system defect led to a flooded EVAP system, which poses a potential fire hazard and fuel vapor accumulation. Volkswagen Technical Assistance confirmed the mechanical failure of all four injectors . The defect was initially misdiagnosed as 'fuel contamination,' which delayed the critical safety repair for over 25 days and resulted in a total electrical system failure (battery death) while the vehicle was inoperable.