Auto Recalls for Consumers

1997 CHRYSLER TOWN AND COUNTRY Recall - Campaign #02V293000

 
Auto Recalls For Consumers

1997 CHRYSLER TOWN AND COUNTRY RECALL - #02V293000

RECALL FOR AIR BAGS : FRONTAL

ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.

Reviews & Complaints View all complaints filed for the 1997 CHRYSLER TOWN AND COUNTRY

Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 1997 CHRYSLER TOWN AND COUNTRY
Manufacturer DAIMLERCHRYSLER CORPORATION
Manufactured between 1/1/1995 - 2/28/1998
Recalled on 11/7/2002
Influenced by OFFICE OF DEFECTS INVESTIGATION
Owners Notified on 11/18/2002
# Affected 1,500,521
Recalled for AIR BAGS:FRONTAL
 
Description ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequences THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Corrective action DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Notes ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
See also 1997 CHRYSLER TOWN AND COUNTRY Recall for SERVICE BRAKES, HYDRAULIC, FOUNDATION COMPONENTS, MASTER CYLINDER

1997 CHRYSLER TOWN AND COUNTRY Recall for CHILD SEAT

1997 CHRYSLER TOWN AND COUNTRY Recall for FUEL SYSTEM, GASOLINE, FUEL INJECTION SYSTEM

1997 CHRYSLER TOWN AND COUNTRY Recall for SEAT BELTS, REAR/OTHER
Technical Service Bulletins May 03, 2021 - 060000 ENGINE AND ENGINE COOLING
Valve Body. These may cause over drive cycling.

May 26, 2020 - 110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

May 26, 2020 - 350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

Dec 16, 2019 - 160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Dec 16, 2019 - 160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

View all Technical Service Bulletins



Comments

7/27/2015 - Lloyd Knudsen
I have owned this van for 9 years . The worst problem is that during wet weather the serpentine belt comes off, leaving you unable to steer the van, then you are stuck in traffic trying to put the belt back on.
there are numerous reports of this, yet Chrysler refuses to acknowledge problem. Several aftermarket parts manufacturers even make a retrofit kit to stop belt coming off.


1/5/2011 - Laurie Snelling
I really like my minivan but I seem to have one problem after another.


8/14/2010 - bob michaud - 603-969-1098
we still our 1997 town and country lxi van After 130K miles and great service it has been a good vehicle. When the car was still under warrantee, we brought it in with a sound when turning left just as one of the TSB stated. Chrysler service found no problem yet we continued to have the problem. After all these years and several attempts from Chrysler repair, I went to solve the problem myself. Broken sway bar bushings just like the service from 1998 stated. I fixed this problem myself. Now I find my rear view mirrors keeps falling off. There as several service bulletins or recalls on review mirrors for this year model. I generally get this type of recall notice.

I still like your produces but wish that the service problems with critical items were better handled by Chrysler.

Do you drive a 1997 CHRYSLER TOWN AND COUNTRY?

Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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