Manufacturers who determine that a product or piece of original equipment either has a safety defect or is not in compliance with Federal safety standards are required to notify the National Highway Traffic Safety Administration (NHTSA) within 5 business days. NHTSA requires that manufacturers file a Defect and Noncompliance report as well as quarterly recall status reports, in compliance with Federal Regulation 49 (the National Traffic and Motor Safety Act) Part 573, which identifies the requirements for safety recalls
The Office of Defects Investigation (ODI) is an office from the National Highway Traffic Safety Administration
(NHTSA). The ODI investigates defects & issues safety recalls to support the NHTSA's objective to improve highway safety in the United States.
NHTSA can order manufacturers to issue recalls & repair vehicles when an ODI investigation finds a serious safety defects in their design, construction, or performance. Before starting an investigation, the ODI will review the body of consumer complaints and other data to see if a trend exist. You can
contact the Office of Defects Investigation at:
1200 New Jersey Ave, SE, Washington, DC 20590. (202) 366-3348
1 Information for the recall database was provided by the National Highway Traffic Safety Administration (NHTSA) - Updated: Thursday, May 23, 2013